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Customer Service Representative I
Stewart TitleCustomer Service Representative assisting Stewart's services and internal teams for customer success and revenue maximization. Role requires routine support and problem resolution for customer inquiries.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates effective communication and problem-solving skills while providing support to internal and external customers. Capable of following established procedures to resolve inquiries and assist in departmental processes.
Highest-signal resume keywords
Customer SupportProblem ResolutionCommunication SkillsTeam CollaborationProcedure Adherence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Basic Communication SkillsInterpersonal Skills
Certifications & Qualifications
High School DiplomaBachelor’s Degree Preferred
Industry Keywords
Customer ServiceSupport FunctionsInternal CustomersExternal CustomersEscalation Procedures
About the role
Key responsibilities & impact- Responsible for answering routine questions and issues about products and services from internal and external customers
- Effectively resolves inquiries or escalates concerns in a timely fashion
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs all other duties as assigned by management
Requirements
What you’ll need- High school diploma required; Bachelor’s preferred
- Typically requires 0-2 years of related work experience
Benefits
Comp & perks- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts