State of Florida

Investigator

• Conduct investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;
• Collect information through interviews with the children, parents, relatives, neighbors, and other parties associated with the case;
• Engage families, identify needs and determine the level of intervention needed to include voluntary services or court ordered dependency services;
• provide services linkages to agency and community resources based on needs assessment.
• Provide recommendations for development of case plan to Case Manager;
• Conduct initial/ongoing child Present and Impending Danger assessments;
• Develop with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions;
• Arrange emergency placement for any child that cannot safely remain in the home;
• Notify state attorney, law enforcement, child protection team and other required individuals as appropriate;
• Schedule and gathers information for and participates in case staffings;
• Prepare appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court;
• Maintain thorough documentation in the client records/appropriate information system(s) and maintains organized client files;
• Report indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline;
• Establish and maintain cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources;
• Ensure effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

Senior Child Protective Investigator

General

• Knowledge and application of House Rules, Protocol, House-specific Applications, House Administrative Policies and the Legislature’s Joint Policies and Procedures.
• Calendar and Scheduling
• Constituent Management
• Legislative Research
• Legislative Process
• Public Relations and Press Releases
• Stakeholder Relations
• Designated Tallahassee Staff during Committee Weeks and Session and Travel System
• Mandatory Trainings as Assigned

Legislative Aide, District 99

Attorney

• Acts as an arbitrator for the Florida Division of Condominiums, Timeshares and Mobile Homes.
• Arbitrates various condominium, cooperative and homeowners association disputes.
• Researches/drafts/reviews/amends pleadings, complaints, motions, dismissal orders, consent orders, settlement agreements and memoranda of law.
• Coordinates with Chief Arbitrator and peers to ensure uniformity in decision making.
• Responds to consumer and industry inquiries.

Senior Attorney

• Provides technical assistance, customer service and guidance to users utilizing 'standard' and 'non-standard' information system hardware and software.
• Supports the use of office automation software, e-mail, computers and associated peripherals.
• Maintains up-to-date technical knowledge of all microcomputer hardware and software resources within Management Systems and applies knowledge gained through experience and training.
• Performs installation, relocation, and testing of 'standard' and 'non-standard' computer software, hardware and associated peripherals and miscellaneous support items.
• Maintains a complete accurate inventory of all hardware and software resources within the agency.
• Coordinates moves, distribution of new software and hardware throughout the agency.
• Performs minimal repairs on label printers, network printers, and desktop printers.
• Troubleshoots & documents procedures for installation of new software or hardware.
• Performs related duties and responsibilities as required to achieve the overall mission of the department.

Office Automation Specialist II

Game Engineer

• Responding to emergency and non-emergency calls.
• Dispatching Troopers and other state law enforcement officers.
• Monitoring and responding to radio and data communications traffic.
• Helping coordinate efforts between FHP and other agencies (e.g., the Florida Department of Transportation after crash incidents).
• Receiving, relaying, and documenting call/incident details, law enforcement activity and other information.

Community Service Officer – State Law Enforcement Dispatcher

Manager

• Managing a team of 8-10 operational staff.
• Functioning as administrator, coach, and advisor and providing training to team members.
• Working with the Service Center Manager to develop, implement, and monitor operational plans.
• Determining resource needs and shifting available resources to ensure the highest level of productivity.
• Analyzing existing and new business requirements to determine gaps and provide solutions.

Case Processing Manager I

Program Specialist

• Provide onsite and virtual support to Florida schools implementing a new foodservice technology system (P.O.I.N.T. System) as part of the USDA National School Lunch Program (NSLP).
• Gaining knowledge of the system’s 8 modules with ability to apply this knowledge related to menu planning, ordering, inventory management and nutrient analysis.
• Assist school food service sponsor staff in completing system configuration for planned meals/snack.
• Adding existing recipes and/or creating new recipes and creating menu items from recipes.
• Developing cycle/repeating menu plans using pre-loaded menu items.
• Research existing ingredients in the System to create and evaluate compliance of the menu plans to federal and state standards.
• Completing online research for nutrition information from manufacturers for common ingredients used by schools in program meals.
• Assisting with analysis and evaluation of NSLP, School Breakfast Program (SBP), and Afterschool Snack Program (ASSP) menu plans.
• Monitoring and updating the Nutrition Standards Section website content related to the System.
• Assists with training development for staff and program sponsors related to the System.

Program Specialist IV

• Receive, research, and respond to county code errors, unable to locate, segment updates, Third Party Liability (TPL) file maintenance requests, and other file problems
• Research errors using FMMIS, FLORIDA, and Health Track
• Remain informed about Medicare and other federal and state health care related programs
• Research, resolve, and respond to Medicare premium payment issues, changes to Medicare Part A and B coverage, and corrections to Medicare numbers
• Communicate with Headquarters, Department of Children and Families (DCF), Social Security Administration (SSA), Statewide Medicaid Managed Care (SMMC) plans, and Medicaid recipients in order to resolve assistance requests
• Work with providers to resolve complex recipient issues
• Research, resolve, and respond to beneficiary billing issues and concerns
• Provider Choice Counseling assistance to Medicaid recipients
• Explain the differences between partial Medicaid programs, Fee-For-Service (FFS), and SMMC
• Receive and respond to inquiries and requests for assistance in order to help navigate the Medicaid health care system
• Respond to questions related to Medicaid applications and eligibility status, referring to DCF or SSA when appropriate

Senior Human Services Program Specialist

Web Designer

• Design, construct, and customize thematic web pages and sites within a content management system, including navigation and functionality.
• Provide excellent customer service by completing internal web ticket requests and communicating clearly with internal customers in non-technical language.
• Collaborate with stakeholders to measure, analyze performance, and identify design modifications or tests to enhance user experience.
• Test navigation and functionality within and between web pages and sites.
• Code HTML and have a working understanding of CSS.
• Manage website changes including enhancement requests, testing, implementation support, and monitoring success.
• Continually optimize user experience, site content, navigation, engagement, and overall site performance based on analytics.
• Ensure seamless brand experience across platforms and devices and full compliance with statutory requirements, including ADA compliance.
• Perform related support work as requested.

Senior Web Page Design Specialist

• Responsible for processing permit applications and conducting compliance inspections for the Department’s Compliance Assurance Program/Permitting Program.
• Expected to cross train in multiple program areas (air, waste, and water).
• Reviews and processes highly complex ERP permit applications and technical documents and provides programmatic expertise and mentors staff on programmatic related issues.
• Reviews permit applications, plans, specifications, and reports for assigned programs.
• Ascertains that all Department rules are met.
• Updates permitting data/records in all applicable data management systems.
• Recommends issuance or denial of permits as appropriate.
• Conducts permit determinations and communicates final decisions with the facility/site owner.
• Writes Requests for Additional Information permit documents and other correspondence clearly and professionally as needed.
• Conducts compliance/technical assistance site visits of highly complex regulated facilities to increase compliance rates.
• Provides education and guidance to residential, commercial, institutional, and public sector.
• Supports, develops, participates, and/or assists in the execution of compliance assistance workshops for the regulated community.
• Evaluates and makes recommendations on training material and methodology.
• Participates, develops, and leads training activities and safety events.
• Makes calculations and technical evaluations to determine compliance status of regulated facilities.

Environmental Specialist II

Planner

• Evaluating and assisting with the development and review of state and local government boating safety and manatee zone marker requests.
• Analyzing legal descriptions, maps, ordinances, and other documents associated with the promulgation of boating restricted area rules.
• Evaluating and assisting in compiling and analyzing data relevant to the identification of problems and the development of programs directed at solving waterway management problems.
• Initiates recommendations pertinent to rule making and restricted area development, projecting needs as appropriate and tracking associated initiatives.
• Incorporates sound scientific data and reasonable public input when formulating solutions without jeopardizing our natural resources or freedom to navigate.
• Prepares documents for state rule making and tracks progress to ensure timely submission.
• Ensures that all agency and state procedural and publication deadlines are met.
• Evaluates and assists in the coordination, development, permitting, installation and maintenance of markers for state-adopted boating safety and manatee protection restricted speed zones with local governments, state and/or federal agencies and stakeholders to ensure consistency with state law, administrative rules and federal laws and explores innovative concepts that would improve objectives.
• Assists with the compilation and/or assessment of data and other documentation associated with state adopted boating and manatee restricted areas and planning, including legal descriptions, managing the FWC Marker On-Call Program and appropriately addressing non-compliant markers.
• Prepares and maintains accurate reports and records describing activities in the assigned area of responsibility.
• Evaluates and assists with the inventory of state-owned and/or managed waterway markers, maintenance/inspection schedules and ensure regulated areas are accurately posted pursuant to Chapters 68C-22 and 68D-24, Florida Administrative Code.
• Conducts analyses to determine the consistency of the proposed projects with state plans, programs, and objectives.
• Reviews correspondence received concerning waterway management issues and provides timely response as per Chapter 120, Florida Statutes, and agency guidelines.
• Prepares proposed position statements, as requested, as to the consistency of the proposed projects with agency programs and objectives.
• Assist in continuing efforts to broaden partnerships regarding waterway management initiatives with local, state, and federal governments.
• Assist in projecting cost estimates, needs and/or initiatives to promote the objectives of the Waterway Management Unit and Boating and Waterways Section.
• Coordinates internally with other Divisions, Offices, and the Institute regarding the development of boating and manatee restricted areas.
• Initiates and assists in preparations for public workshops, hearings, and meetings.
• Independently makes presentations to stakeholders and LE pertaining to waterway marker projects.
• Represents the Division at public meetings and conferences as appropriate.
• Assist the Waterway Management Unit as the FWC contract manager and construction project coordinator lead for all waterway construction projects. Duties include managing multiple contracts for construction, long and short-term project planning, work plan development and representing FWC at stakeholder meetings on upcoming project plans.
• Assist Planning Manager with emergency response coordination for the water management unit.

Planner III

Operations

• This Other Personal Services (OPS) Health Support Aide is a para-professional level position that reports directly to the Community Health Nursing (CHN) Consultant for School Health with the Florida Department of Health in Collier County (DOH-Collier).
• The incumbent will be expected to work in community-based settings when required including assigned schools.
• The position is responsible for assisting with all aspects of the 'School Health Screening Program' located within the DOH Collier.
• The incumbent of this position is expected to perform assigned duties with minimal supervision and participate in the transport, set-up and provision of school screenings which include vision, hearing, growth and development and scoliosis, along with the referral and follow-up for students that are referred for services.
• The incumbent will be responsible for assisting with data collection and entry functions for the school health program as well as organization of school health screening records.
• This includes working with the Collier County Public Schools to access the student health records database system used at the time and ensuring the information submitted into the database is accurate and performed in a timely fashion (to be determined by the CHN).
• The incumbent of this position serves as the official records custodian for assigned schools and is expected to participate in quality improvement activities.
• Position collaborates with other school health staff to update and revise all School Health Forms, documents, School Health calendars for screenings, and will be expected to perform other tasks and or projects considered priorities to be determined by the CHN.

Health Support Aide

Program Manager

• This position spends the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors in accordance with Section 110.205(2)(w), Florida Statutes.
• Communicates with and motivates staff and provides and/or coordinates ongoing training and directs the work of his/her subordinates.
• Leads in the development, implementation and support of state curricular initiatives such as the Course Code Directory, Florida’s state academic standards, virtual instructional provider reviews, Florida’s Value-Added Models and instructional materials adoption.
• Assists in the development and implementation of Florida State Board of Education Rules related to K-12 Mathematics, Science or Computer Science and any necessary documents.
• Prepares written reports or briefings on educational issues.

Senior Educational Program Director

• Spend the majority of the time engaged in supervisory responsibilities
• Communicate with, motivate, train, and evaluate employees
• Plan and direct employees' work
• Develop performance expectations
• Meet with staff regularly to discuss performance
• Complete performance reviews
• Maintain vacation and work schedules
• Complete timesheets
• Complete anthropometric and hematological processes for clients
• Determine eligibility or coordinate eligibility for the WIC program
• Provide explanation of benefits to new WIC clients
• Interview clients to obtain nutrition history and enter into appropriate system
• Act as Q-Flow lead
• Complete inventories and ordering
• Maintain and reconcile logs/reports

Operations & Management Consultant II

Trainer

• Conduct training needs assessment by collecting information on end user skillsets.
• Plan, prepare, and research lessons to provide training sessions for internal subject matter experts and liaise with subject matter experts regarding instructional design.
• Partner with internal and external stakeholders regarding iConnect training needs.
• Identify internal and external training programs to address competency gaps.
• Organize, develop, or source training programs to meet specific iConnect training needs.
• Develop iConnect training aids such as manuals, handbooks, and visual aids to map out training plans for new software deployment.
• Preparing lesson plans, course outlines, schedules, agendas, and assignments.
• Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
• Apply new technologies to deliver courses and improve the learning experience for users (e.g., distance learning, interactive self-paced courses, blended training).
• Will present iConnect training programs using recognized training techniques and tools.
• Handle logistics for training activities including venues and equipment.
• Design and apply assessment tools to measure training effectiveness.
• Track and report on training outcomes.
• Provide feedback to program participants and management.
• Evaluate and make recommendations on training material and methodology.
• Keep current on training design and methodology.
• Works on special projects and other assignments and/or performs other duties as assigned.