State of Florida

Software Engineer

• Design, development, administration, and support of enterprise applications, cloud platforms, collaboration systems, and automation tools used throughout the Department
• Oversee SharePoint Online, Microsoft Power Platform, Azure DevOps, GitHub, and AI enabled systems to support efficient, secure, and modern service delivery
• Collaborate with program areas, business stakeholders, and technical teams to implement solutions that improve workflows, enhance data access, automate processes, and strengthen the Department’s digital capability
• Leads and supports the design, development, implementation, and maintenance of enterprise applications using Microsoft .NET, SharePoint Online, Power Apps, Power Automate, and related Microsoft 365 technologies
• Oversees site architecture, configuration, SPFx components, and integration with enterprise systems
• Develops low code and no code solutions to enhance business operations
• Administers and governs SharePoint Online, Microsoft Power Platform environments, Data Loss Prevention policies, connectors, permissions, Azure DevOps, and GitHub enterprise repositories
• Manages pipelines, branching strategies, automated deployments, and lifecycle management
• Ensures platform security, compliance, and adherence to agency standards
• Leads initiatives to adopt artificial intelligence technologies including Microsoft Copilot, Azure AI Services, large language models, and predictive analytics tools
• Designs and maintains AI enabled automations and enhances business processes with intelligent workflows
• Collaborates with stakeholders and IT leadership to understand business requirements and define solution approaches

Application Systems Programmer II

Consultant

• Mentoring and training to team members
• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Interacting with other states, employers, and other business partners
• Making decisions based on case information and provided documentation

Child Support Case Processing Consultant

• Responsible for the supervision of staff including appraisals, planning and directing their work, approving leave, having the authority for hiring, and taking disciplinary action or effectively recommending such actions
• Determines nutrition risk eligibility of clients in accordance with DHM 150-24
• Documents services provided in accordance with State WIC Office documentation guidelines
• Provides individual nutrition education contacts, adapts nutrition education content based on need of the client using the VENA concept
• Refers clients to appropriate outside agency and assigns appropriate food packages
• Protects, promotes, and supports breastfeeding; assures local site reflects a Breastfeeding Friendly atmosphere
• Completes assigned administrative projects and reports in a timely fashion

Health Educator Consultant

Operations

• Serves as Operations Review Specialist for the Bureau Chief for Child Health Quality.
• Works to identify and analyze complex management processes and practices; and develops, recommends, and implements solutions.
• Strategic planning and implementation of special projects for the Bureau Chief for Child Health Quality.
• Manages and makes recommendations on projects within the section and reports to management team with project updates.
• Monitors the management information systems; designs and implements modifications when necessary.
• Monitors managers and assists with recruitment and hiring activities, performance planning and evaluations on direct reports on behalf of the Chief of Medical and Health Services.
• Coordinates with the CMS Personnel Liaison on all HR actions from the Bureau.
• Reviews, evaluates, and monitors employee roster database for updates.

Operations Review Specialist

Call Center Representative

• Answers general inquiry eligibility questions related to program requirements, application processing, case status, and benefit information.
• Processes a variety of eligibility related work activities within designated time frames.
• Educates customers on the benefits and features of My ACCESS Account including account set-up and password resets.
• Resolves Electronic Benefit Transfer (EBT) ACCESS card issues.
• Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all government assistance programs.
• Requests all additional information/verification required to establish or continue eligibility for government assistance programs.
• Ensures electronic case records are documented thoroughly and properly.
• Assists customers with referrals to other agencies and community resources.

Call Center Services Representative

• Serves as a liaison between the business community and the Division of Blind Services’ (DBS) IT department in order to provide technical solutions to meet user needs.
• Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications.
• Educates the IT organization on the direction of the business.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• Provides direct support to the Data Processing Manager and serves as the back-up to that position when the Data Processing Manager is out of the office, or the position is vacant.
• Provides high-level technical support to the Division of Blind Services State Office.

Distributed Computer Systems Consultant – Blind Services

Game Engineer

• Help foster parents succeed while improving outcomes for children and youth.
• Partner with caregivers, medical teams, and community stakeholders.
• Provide training, education, and ongoing support to families.
• Advocate for safe, supportive homes tailored to each child’s needs.
• Conduct home visits, caregiver evaluations, and child/youth care assessments.
• Act as the liaison between foster parents, Medicaid plans, and community partners.
• Deliver onboarding and ongoing education for caregivers and families.
• Coordinate daily program operations, admissions, and clinical support.
• Monitor documentation, services, and caregiver performance to ensure excellence.
• Provide after-hours guidance when urgent needs arise.

Senior Community Health Nurse

• This position will serve as the lead Disease Intervention Specialist with the regional hub, primary coverage of Gadsden County.
• Field Investigation and Linkage As the Lead Field Investigator, the incumbent provides advanced epidemiological and investigative support for Gadsden County and helps, as needed, with investigations that involve both Gadsden and Leon counties.
• This role is responsible for conducting comprehensive communicable disease investigations, including interviewing individuals infected with or at risk for communicable diseases to obtain partner, cluster, and suspect information critical to public health surveillance.
• The incumbent carries out field investigations to locate clients, deliver Field Directed Therapy, and facilitate access to counseling, medical evaluation, and treatment services.

Human Services Program Consultant II

Executive Assistant

• Provides executive-level leadership for Enterprise Technology initiatives, overseeing the planning, execution, and delivery of large-scale modernization programs across the Agency.
• Serves a lead role in enabling the Agency to achieve strategic objectives through the effective use of technology.
• Works with business units and executives to develop and execute the enterprise technology strategy and vision across the Agency’s business units and, as applicable, other State agencies.
• Manages relationships with customers and all stakeholders; Report and escalate to management as needed; Coordinate internal resources and third parties/vendors for enterprise technology programs.
• Sets deadlines, assigns responsibilities, and monitors the progress of projects and releases.

Assistant Deputy Secretary for Enterprise Technology – Digital Modernization

• The successful candidate assists in developing and building data reports and business intelligence applications and dashboards.
• The business analyst helps managers and stakeholders understand requirements and results and serves as a business and systems information conduit between internal and external customers.
• The business analyst communicates and collaborates with regulatory board offices and internal and external entities to analyze business needs and functional and statutory requirements, delivering the following documents as needed: Business Requirements Documents, User Acceptance Testing Scripts, Records Disposition Schedules and Forms.
• The business analyst aids in creating visual representations such as charts, graphs, animations, infographics, and other presentation formats to convey data and information effectively.
• The business analyst conducts research and performs quality assurance audits related to the performance of the system models used by the Department; analyzes errors of the model and designs strategies to overcome them; uses skilled decision-making techniques in evaluating, planning, and integrating analysis of data to formulate solutions, verifying data quality; and makes recommendations to management to improve the performance of the systems.
• The business analyst prepares reports recording the results of systems work performed, including technical writings such as operation manuals, procedure guides, or operator instructions required for operations and use.
• The business analyst collaborates with team members and subject matter experts to establish the technical vision and analyze tradeoffs between system usability, customer experience and business needs and helps business stakeholders understand the potential and limitations of the system when planning new products.
• The business analyst collaborates with teams and customers (internal and external) on diverse projects, engaging in brainstorming and strategic planning for data use and data literacy, including creating and leading presentations and trainings.

OPS System Project Consultant

Recruitment

• Facilitate the LRT staffing/meeting, which includes: Open staffing/meeting with introductions and purpose, track attendance, review objectives, and outline participation guidelines.
• Guide discussions in a structured, inclusive, and time-efficient manner.
• Ensure all participants have an opportunity to contribute while maintaining focus on agenda topics.
• Manage conflicts or differing viewpoints constructively. Maintain neutrality and uphold the integrity of the decision-making process.
• Conduct Local Review Team pre-staffing/meeting preparation including: Coordination of the staffing schedule to ensure maximum participation and invitation of all appropriate parties.
• Prepare, review and distribute background materials to in advance, if appropriate and in compliance with policy.
• Document written summaries of each staffing/meeting, inclusive of action items and upload into appropriate system as required.
• Ensure post-staffing/meeting follow up inclusive of: obtaining updates on action items, monitoring outcomes, and data collection.
• At the request of the Director of Partnerships & Prevention or Executive Leadership, assist Community Development Administrators in researching cases for specialized case reviews on high-profile or high needs cases, identifying case-specific, service-specific, and systemic challenges that must be addressed to drive meaningful change

Family Team Staffing Specialist

Program Manager

• Provides executive-level leadership for Enterprise Technology initiatives, overseeing the planning, execution, and delivery of large-scale modernization programs across the Agency.
• Serves a lead role in enabling the Agency to achieve strategic objectives through the effective use of technology.
• Works with business units and executives to develop and execute the enterprise technology strategy and vision across the Agency’s business units and, as applicable, other State agencies.
• Must have strong understanding of each business unit and enterprise leadership expectations to include their business drivers for success, process improvement approaches, and digital transformation goals.
• Successfully manage relationships with customers and all stakeholders; Report and escalate to management as needed; Coordinate internal resources and third parties/vendors for enterprise technology programs; Sets deadlines, assigns responsibilities, and monitors the progress of projects and releases; Monitor changes to project scope, project schedule, and project costs using appropriate verification techniques; Measure project performance using appropriate tools and techniques; Perform risk management to minimize project risks; Prepare reports regarding status of programs for both internal and external review; Establish and maintain relationships with third parties/vendors; Create and maintain comprehensive program documentation, legislative budget requests, and supporting documents.
• Provide subject matter expertise on enterprise technology, which may include delivering presentations about the Agency’s modernization portfolio and communicating the purpose, value, and importance of digital transformation initiatives.
• Oversee the complete program lifecycle for large modernization projects.
• Assist in the production of business cases that quantify potential business benefits.
• Coordinate and manage the creation and maintenance of procurement documents (e.g., Invitations to Negotiate).

FX Program Director – Ads for Enterprise Technology, Digital Modernization

• Assist with maintaining the information security incident response plans and procedures
• Maintain procedures to ensure security requirements are incorporated into the change control process
• Maintain the protection of the physical and virtual operating environment
• Help establish an information security program
• Proactively research security threats and recommend risk mitigation actions
• Perform information security investigations
• Review and modify identity and access management policies
• Respond to information security incidents and execute countermeasures
• Review access requests and provide access control oversight
• Maintain technical skills and adapt to new technologies
• Monitor e-mail filtering and spam control systems

Senior Info Tech Business Consultant

• Assist the North Florida Shop Stores Consultant with daily inventory control through Manager+
• Process shipping and receiving inventory supplies to field offices
• Keep a clean and organized workplace
• File and record and email documents
• Answer and route phone calls received at the facility

Ops Shop Worker

• This position reports to the Law Enforcement Information Technology (LEITS) Manager within the Technology/Communications Section and is responsible for providing systems administration and 2nd tier support within the LEITS Operations team.
• The LEITS Operation team provides installation, implements, maintains and supports distributed computer systems, including hardware, software, and communications components.
• It also supports the department’s desktop and laptops and other related peripherals in the field locations.