Administrative Secretary

State of Florida

Administrative Secretary processing public-assistance hearings for Florida’s Department of Children and Families. Managing correspondence, records, case-system updates, and document uploads remotely.

Posted 8/13/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in clerical and administrative tasks, including case management and correspondence handling. Familiarity with public assistance programs and the ACCESS Florida system is essential for effective eligibility determinations and record maintenance.

Highest-signal resume keywords

Clerical DutiesCase Management SystemACCESS Florida SystemEligibility DeterminationsRecord Maintenance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clerical DutiesCase ManagementDocument PreparationEmail Correspondence ManagementRecord Keeping

Soft Skills

Organizational SkillsAttention to DetailCommunication Skills

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Public Assistance ProgramsComplianceCriminal History ScreeningFlorida Department of Law EnforcementSelective Service Registration

About the role

Key responsibilities & impact

Perform routine clerical and administrative duties
Enter and set up hearing requests in FLORIDA and/or the office case management system
Draft, prepare, and distribute notices, correspondence, meeting notes, and reports
Organize, maintain, file, locate, and attach paper and electronic records
Process and manage email correspondence throughout the day
Review and route incoming and outgoing mail
Update the case management system
Convert and upload documents so Hearing Officers have current case information
Record Petitioner and Respondent contacts in the case management system
Close cases in the system
Answer routine correspondence
Compile and maintain lists and records
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent experience in public assistance programs
Experience making eligibility determinations for applicants of public assistance
Experience utilizing the ACCESS FLORIDA system preferred
Candidate Profile must be completed in its entirety
Include supervisor names and phone numbers for all periods of employment
Account for and explain any gaps in employment
Experience, education, training, knowledge, skills, abilities, and pre-qualifying-question responses must be verifiable
U.S. citizenship or lawful authorization to work in the United States
Successful State and National criminal history/background screening before employment
Fingerprinting for Florida Department of Law Enforcement and FBI criminal records checks
Male candidates born on or after October 1, 1962, must be registered with Selective Service or have a Letter of Registration Exemption
Enrollment in the State of Florida Direct Deposit Program within the first 30 calendar days
Compliance with applicable laws, rules, regulations, policies, and state and federal procedures

Benefits

Comp & perks

Competitive total compensation package
Employee benefits package
Growth opportunities
Training and professional development
Opportunities for advancement
Direct deposit program