Solace

Community Manager

• Own internal advocate communication channels and our community platform, Circle.so
• Facilitate engagement through onboarding sessions, fireside chats, and other advocate-facing experiences that build connection and clarity.
• Monitor internal sentiment and feedback to proactively address knowledge gaps, align messaging, and reduce friction.
• Create resources and recognition programs that empower advocates to serve patients with confidence, accuracy, and empathy.
• Build community by surfacing stories, celebrating milestones, and maintaining a tone that reflects Solace’s mission and values.

Community Lead

Full-stack Engineer

• Communicate and lead discussions with the broader team through meetings, demos, and documentation
• Create robust, scalable APIs and applications that communicate with the Solace Platform including the Solace Agent Mesh
• Participate in requirements definition, software design, implementation, testing, bug fixing, and deployments of new products/solutions using agile software development practices
• Work closely with teams across the organization as features are often distributed between the message router itself and applications/APIs
• Analyze and tune applications for optimal performance in high-throughput environments
• Write and maintain comprehensive automated tests and CI/CD integration pipelines
• Diagnose and fix both internal and field-found defects
• Create clear, concise documentation for APIs and applications

Senior Software Developer – AI

• Collaborate with cross-functional teams to design and implement complex features involving C++ in a multi-threaded environment.
• Tune software performance considering hardware effects and monitor system performance.
• Understand and optimize hardware interfaces, cache hierarchy, and Linux kernel details.
• Debug complex applications with core files and code to ensure robustness and reliability.

Senior Datapath Software Developer

• We at Solace believe that we build the world’s best messaging middleware product in the world.
• Our mixture of hardware, software, and messaging-as-a-service offerings allow us to perform and excel in all environments where applications need to communicate.
• At the heart of our PubSub+ messaging broker lies the datapath, responsible for moving messages at high rate, with low latency and utmost reliability.
• Candidates should enjoy going deep to learn about hardware interfaces, processors and their cache hierarchy and details of the Linux kernel.
• We are looking for energetic developers that relish the challenge of building complicated features with C++ in this multi-threaded environment.

Datapath Software Developer

• Support day-to-day responses to customer and advocate community channels, including Facebook, Reddit, and Circle.so
• Collaborate with internal teams (CX, Marketing, Clinical Operations, Product) to triage escalations and ensure timely, compliant responses.
• Identify recurring issues or emerging trends and share insights with Clinical Operations, CX, and Product teams.
• Facilitate advocate engagement through supporting office hours, fireside chats, and other advocate-facing experiences that build connection and clarity.
• Own response times and ensure we’re meeting SLA’s across channels.
• Support proactive social strategies that strengthen our brand reputation.
• Uphold brand tone and ensure all responses reflect our values and commitment to exceptional customer experience.
• Support the monthly operations of our advocate appreciation program

Community Engagement Associate

DevOps Engineer

• Design, build, and maintain highly reliable CI/CD pipelines that support large-scale, cloud-native microservices
• Build and maintain developer environments (local, ephemeral, and cloud-based) that are fast, secure, and easy to use
• Define and implement Infrastructure as Code using Terraform and Helm to manage cloud resources and Kubernetes workloads
• Partner with engineering teams to standardize deployment, testing, and release workflows
• Improve platform observability, security, and reliability across the SDLC
• Mentor other engineers and contribute to technical design discussions and architectural decisions
• Drive continuous improvement by identifying friction points in the developer experience and delivering practical solutions

Senior DevOps Engineer

Support Engineer

• Deliver a superior customer experience
• Improving our infrastructure tooling, observability, and automation
• Contribute to the evolution of Solace Agent Mesh by supporting cutting-edge agentic AI capabilities, enabling autonomous decision-making, multi-agent coordination, and intelligent automation across business processes
• Resolving incidents
• Handling service requests and provisioning by the customers
• Support partners and regional teams as part of a global team
• Participate in on-call rotation and provide 12x7 off-hours support
• Contribute to making the production environment more efficient, less error-prone, etc.
• Actively involved in development for scalable deployment (automation, tooling, etc.)

Technical Support Engineer

• Lead the standardization and optimization of CI/CD pipelines across our multi-language SDK portfolio (GitHub Actions, Jenkins)
• Drive infrastructure-as-code practices for our build systems, making pipelines maintainable and scalable
• Contribute to new products and features using agile software development practices
• Collaborate actively with the product team and platform engineering team
• Assist the support team in resolving field issues

Senior Software Developer – API

Graphics Designer

• Bring beauty and simplicity to complex ideas through motion-forward, high-performing paid and organic marketing creative
• Create animated and static assets for videos, social media, paid and organic channels, landing pages, email campaigns, and print
• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way
• Work with multi-disciplinary teams. You’ll partner closely with performance, integrated, and lifecycle marketing to find elegant solutions to design challenges
• Actively participate in creative testing and iteration, using performance learnings to inform future work
• Learn and become a guardian of our consistent design framework and standards to bring the Solace brand to life

Motion Graphics Designer

Video Editor

• Bring beauty and simplicity to complex ideas through high-performing creative
• Design and produce high-quality, production-ready designs and assets
• Create motion-driven and video-forward content that elevates our brand and improves performance
• Edit video footage to create concise, impactful stories
• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way
• Work with multi-disciplinary teams. You’ll partner closely with performance, integrated, and lifecycle marketing to find elegant solutions to design challenges
• Actively participate in creative testing and iteration, using learnings to inform future work
• Learn and become a guardian of our consistent design framework and standards to bring the Solace brand to life

Associate Video Editor, College Grad 2026

• Bring beauty and simplicity to complex ideas through high-performing creative
• Design and produce high-quality, production-ready designs and assets
• Create motion-driven and video-forward content that elevates our brand and improves performance
• Edit video footage to create concise, impactful stories
• Be autonomous; take full ownership of work
• Work with multi-disciplinary teams
• Actively participate in creative testing and iteration
• Learn and maintain a consistent design framework

Senior Video Editor

Recruitment

• Conduct 20–25 Zoom-based screening calls per day with inbound candidates (primarily RNs)
• Assess key fit criteria including licensure, availability, and baseline qualifications
• Schedule same-day or next-day interviews with Senior Recruiters
• Collaborate closely with senior team members to refine messaging and improve efficiency

Recruiter I

Marketing Operations

• Own creative intake, capacity tracking, and timelines, milestones, dependencies, invoices and approvals across creative projects utilizing project management tools such as Linear.
• Serve as a central point of coordination to keep projects aligned and moving forward, and bring consistency and clarity to how creative work moves through the organization.
• Proactively identify risks, gaps, or blockers and work with partners to resolve them, coordinating timelines and deliverables with internal editors, motion designers, freelancers, and external vendors.
• Ensure creative deliverables are completed on time and meet quality and brand standards, technical specifications and accessibility requirements by owning and formalizing the QA process.
• Support and manage video and multimedia production workflows from shoots, edits, reviews, exports, through to final delivery.
• Own freelancer coordination for video and multimedia projects, including onboarding, timelines, and feedback cycles.
• Own the organization and documentation of final creative assets across tools like Drive, Figma, LucidLink, Notion, Linear, etc.
• Ensure assets are properly labeled, versioned, QA’d and easy for teams to find and reuse.
• Partner with Integrated Marketing and Performance to ensure teams know what creative exists and how it can be used.

Marketing Operations Producer

Revenue Operations

• Own conversion optimization across key funnel surfaces, including paid and organic landing pages, intake flows, and pre-visit touchpoints.
• Own funnel-level qualitative research by recruiting and interviewing patients, synthesizing insights into testable hypotheses, and ensuring learnings are shared across the team.
• Collaborate cross-functionally with Product, Data, and Design to align experimentation with broader company goals.
• Maintain a prioritized CRO backlog tied to business outcomes, not idea volume.
• Partner closely with channel managers (Meta, Google Ads, etc.) to ensure message alignment across the entire funnel.
• Build and ship experiments directly in Webflow.
• Design, launch, and analyze experiments in Statsig.
• Translate experiment results into actionable insights and clear recommendations for stakeholders.
• Stay abreast of industry trends and best practices in the CRO space. Continuously seek opportunities to enhance the patient and advocate experience through innovative strategies and technology.
• Help evolve Solace’s experimentation culture by improving frameworks, documentation, and decision-making standards.

CRO Specialist

Sales Development Rep

• Prospect into target accounts using a mix of outbound and inbound strategies
• Engage with potential customers via email, phone, LinkedIn, and events
• Qualify leads and book meetings for Account Executives
• Clearly articulate Solace’s value proposition to technical and business stakeholders
• Maintain accurate activity and pipeline data in CRM tools
• Collaborate closely with Sales, Marketing, and the wider GTM team