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About the role
Key responsibilities & impact- Own and operationalize many of the highest-leverage People programs across the company
- Redesign and operationalize performance review cycles and calibration processes
- Define and maintain promotion processes, performance expectations, and manager guidance
- Partner with leadership on performance management strategy and execution
- Build manager training programs focused on feedback, coaching, accountability, and team management
- Develop scalable resources, playbooks, and enablement materials for leaders
- Coach managers through performance concerns, difficult conversations, team dynamics, and terminations
- Partner with Legal and leadership on high-risk employee situations and investigations
- Build scalable ER documentation, intake, escalation, and decision-making frameworks
- Ensure consistency and fairness across organizational decisions and employee outcomes
- Partner with leadership on org structure, workforce planning, and team effectiveness
- Support leadership through reorganizations, promotions, scope changes, and team scaling
- Help identify organizational health risks, retention concerns, and manager effectiveness gaps
- Build scalable frameworks around organizational planning and talent reviews
- Partner on onboarding strategy and manager onboarding effectiveness
- Build scalable development and growth programs across the organization
- Help define leadership expectations and career development infrastructure
- Support initiatives focused on employee engagement, retention, and organizational effectiveness
Requirements
What you’ll need- Experience operating within high-growth organizations and scaling People programs
- Strong employee relations and manager coaching experience
- Experience building and running performance management processes
- Comfortable navigating ambiguity, organizational complexity, and sensitive employee situations
- Strong operational mindset with the ability to build processes from scratch
- Excellent judgment and ability to balance employee experience with business needs
- Strong communication and stakeholder management skills
- Ability to influence leaders and drive alignment across teams
- Experience partnering closely with executives and cross-functional leadership
Benefits
Comp & perks- Applicants must be based in the United States.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance management processesemployee relationsmanager coachingorganizational planningtalent reviewsonboarding strategydevelopment programsperformance review cyclescalibration processesscalable resources
Soft Skills
communication skillsstakeholder managementinfluencejudgmentoperational mindsetability to navigate ambiguityteam managementcoachingaccountabilityorganizational effectiveness