Softcard (acquired by Google)

Outside Sales

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Outside Sales Professional

Business Analyst

• Optimizing the flow of goods, services, and information through various supply chain channels.
• Collaborating with team to develop solutions that leverage the company’s partnerships with suppliers.
• Identifying and prioritizing logistics needs and communicating recommendations to achieve efficient product distribution.
• Utilizing Google Big Query and other Google Cloud Products to harvest data.
• Assisting with reports on product tracking, route analysis, rerouting, costing and usage alternatives.

Channel Management Analyst

Supply Chain

• Manage the end-to-end process for Supply Chain for inbound non-conformance, including documentation, collaboration with suppliers, drive corrective actions, and ensure timely resolution based on defined priority level.
• Coordinate with internal departments such as Merch team, QA, Import Department, Procurement, EDI Team and DC to manage inbound issues and prevent recurrence.
• Facilitate cross-functional meetings to review non-conformance cases and drive corrective/preventive actions.
• Drive communication and training programs to raise awareness of NCI impacts on inventory and availability across relevant teams.
• Implement and maintain procedures related to inbound non-conformance management in collaboration with key stakeholders e.g. Decision tree for acceptance or return of non-conforming items.
• Ensure Inbound Non Conformance enquiries are resolved in a timely manner.
• Develop and maintain NCI reports and metrics to track performance and supplier quality compliance to reduce future NCI occurrences.
• Analyse non-conformance data to identify trends, root causes, and opportunities for process improvement.
• Regular review cycles (monthly) to assess progress on NCI reduction and process enhancements.
• Identification of recurring issues and root causes to prevent repeat occurrences.
• Additionally, monitor purchase forecasts, supply, availability, and other various elements of purchasing, planning and S&OP.

Supply Chain Planner – Fixed Term

Operations

• Overseeing the operational performance of multiple store locations within an assigned market.
• Partnering with store managers and their teams to achieve organizational goals, enhance profitability, and provide an exceptional customer experience.

Market Director – Store Operations

• Lead onsite activation and deactivation of supply chain project sites to operational stability, ensuring all set-up and operational aspects are executed.
• Execute the playbook to drive all project critical path and timelines for each of their assigned goals.
• Deliver results on target opportunities, engage others and create alignment and accountability.
• Effectively collaborate with internal cross-functional teams to motivate, coordinate and drive execution activities.
• Consistently prioritize and understand most important deliverables on Supply Chain commitments.
• Track and provide operational progress for visibility of project stages, roadblocks and opportunities to field level action and sharing of best practices.
• Drive innovative solutions to ensure site completion delivering on committed transformation strategy.
• Maintain a high degree of flexibility to maximize productivity and results.
• Track all expenses and reporting on progress relative to budget for all project activities.

Activation Manager, Supply Chain Transformation

Manager

• Servicing the Nambour, Gympie, Kingaroy & Sunshine Coast area
• Customer Development Managers (CDMs) report to a Channel Manager
• Work closely alongside Repco Store Managers to build successful business relationships with target customers
• Solving customer problems through consultation, relationship building, and understanding customer needs
• Responsibility for sales and gross margin performance of your territory
• Manage relationships of around 150 customers
• Attend and participate in sales meetings, trade shows and training sessions
• Achieve sales budgets
• Foster and drive a culture of safety by putting safety first, ensuring that we all make it safe & make it home
• Safe driving behaviours
• Note, this role will require lifting, bending, climbing & safe driving / machine operation.

Customer Development Manager

Sales

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

Store Counter Sales

• Drive sales through the Sales Pro team to grow commercial sales and overall NAPA Commercial Value Proposition.
• Ensure the Sales Pro team understanding of and selling of NAPA programs to all assigned customers.
• Communicates monthly wholesale strategies and tactics to the Sales Pros, assigning goals and holding the sellers accountable.
• Build high performing teams ensuring NAPAs vision, values, and culture exceed expectations.
• Leads and motivates Sales Pro team to achieve and exceed sales quota of assigned accounts.
• Analyzes market trends to identify opportunities for gross margin expansion.
• Collaborates with operation leadership in preparing business cases for investment at store level.
• Track sales metrics and KPIs, preparing reports for senior management.
• Manage Sales Pro team prospecting of new accounts and/or fostering growth of underperformers.
• Build and maintain relationships with effective communication with store teams, customers, and executive leadership.

District Manager, Sales

Compliance

• Design, scope, and execute risk‑based compliance reviews aligned with the annual test plan, identifying relevant regulations, key risks, and controls
• Develop and perform detailed testing to assess control design and operating effectiveness and evaluate compliance with policies and regulatory requirements
• Engage with business and support teams through interviews, walkthroughs, and process reviews to understand activities, risks, and controls
• Document all testing procedures, evidence, and conclusions clearly and comprehensively
• Identify and articulate findings—including control gaps, deficiencies, and risk exposures—and prepare clear reports for stakeholders and management
• Collaborate with business partners to draft remediation plans, support timely corrective actions, and track closure of issues
• Conduct market abuse surveillance, reviewing alerts related to insider trading, window dressing, portfolio pumping, and other misconduct indicators
• Partner with data analytics teams to leverage automation and analytical tools to enhance testing coverage and insights, while monitoring regulatory developments and emerging risks

Compliance Manager

• Align strategic plans with regional and divisional goals.
• Adapt strategies based on market dynamics and emerging opportunities.
• Collaborate with Market Leaders to create and refine data-driven strategies for territories.
• Translate data insights into actionable plans for the sales team.
• Provide real-time support and troubleshooting to ensure seamless execution of sales initiatives.
• Streamline the use of analytics tools to enhance efficiency and effectiveness.
• Conduct regular health checks to monitor and optimize divisional and regional performance.
• Provide insights and recommendations to drive continuous improvement.

Sales Productivity Consultant

• Identify new customers and revenue opportunities for the store
• Shift into high gear in a fast-paced retail store environment
• Help outside sales in identifying, developing and maintaining wholesale accounts
• Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results
• Steer towards continuous improvement in processes and procedures
• Protect and maintaining the security of store assets
• Display pride in navigating a store recognized for safety and appearance

Store Manager

Sales Development Rep

• Proactively makes outbound calls with assigned existing account base across multiple branch locations to engage and further develop sales opportunities.
• Works closely with decision makers to expand volume business by identifying, quoting, & converting sales on products not currently being purchased.
• Works with Motion customer service representatives on order entry, tracking, and other technical needs.
• Effectively partners and works across branch and division teams to ensure proper execution of customer needs.
• Diligently updates CRM, to stay current on account follow-ups and active quoting opportunities.
• Presents Ecommerce capabilities to all assigned accounts and trains customers on these tools as assistance is needed making it easy to do business.
• Performs other duties as assigned.

Sales Development Representative

• Proactively makes outbound calls with assigned existing account base across multiple branch locations to engage and further develop sales opportunities
• Works closely with decision makers to expand volume business by identifying, quoting, & converting sales on products not currently being purchased
• Works with Motion customer service representatives on order entry, tracking, and other technical needs
• Effectively partners and works across branch and division teams to ensure proper execution of customer needs
• Diligently updates CRM, to stay current on account follow-ups and active quoting opportunities
• Presents Ecommerce capabilities to all assigned accounts and trains customers on these tools as assistance is needed making it easy to do business
• Performs other duties as assigned

Director

• Provide supply chain thought leadership and support to Category (Merchandising) executives
• Provide oversight, leadership, and guidance to a team of IPR managers and professionals while improving overall business and supply chain performance (sales, margin, turns, network inventory productivity, etc.)
• Develop options for and make recommendations to executive leadership on inventory stocking and channel management strategies
• Achieve and exceed customer service targets while relentlessly driving inventory efficiency and productivity
• Collaborate with NAPA leaders, Vendors, and other partners to ensure alignment to the overall business strategy. Identify working capital and expense reduction opportunities.
• Manage team(s) accountable for service, inventory, and excess metrics: Directly manage IPR leaders and through them, teams of high-performing supply chain associates
• Foster an environment of data-based decision making, continuous improvement and waste reduction.
• Develop your team for career growth.
• Represent supply chain in product and business strategy discussions. Model and articulate trade-offs for key decision makers.

Director, Inventory Planning – Replenishment

• Make outbound calls to an existing customer base
• Work closely with decision-makers to increase business volume
• Identify sales, quote, and conversion opportunities
• Coordinate with customer service representatives for order entry, follow-up, and other technical needs
• Diligently update the CRM
• Present e-commerce capabilities to all assigned accounts
• Train customers on how to use these tools