Socure

Marketing Operations

• Execute the marketing operations roadmap, translating business priorities into scalable systems and process improvements
• Own day-to-day management and optimization of the marketing tech stack, including Marketo, Salesforce, 6sense, Apollo, ZoomInfo, Qualified, and supporting tools
• Orchestrate data flow and integrations across the GTM stack (e.g., enrichment, routing, intent signals, and campaign activation tools)
• Build and maintain lead management infrastructure (scoring, routing, lifecycle stages, SLAs) with strong QA and governance standards
• Ensure accurate campaign tracking and performance measurement across channels (LinkedIn, web, conversational marketing, etc.)
• Partner with Demand Gen to operationalize campaign execution and improve consistency, speed, and data integrity
• Support intent-based and account-based workflows leveraging tools like 6sense and Qualified
• Maintain and improve data quality across systems, leveraging tools such as RingLead and enrichment providers
• Develop and maintain funnel reporting and performance insights (MQL → SQL → pipeline → revenue) in partnership with RevOps
• Identify and implement AI-driven solutions to improve efficiency, campaign execution, lead management, and reporting
• Evaluate and integrate emerging GTM and AI tools into the existing marketing operations stack where they create clear leverage
• Manage offshore resources and third-party consultants, driving prioritization, accountability, and delivery quality

Senior Manager, Marketing Operations

Compliance

• Day-to-day coordination and execution of external Third Party Assessment Organization (3PAO) assessments and responding to auditor requests for evidence and documentation.
• Maintain and update FedRAMP and GovRAMP controls and documentation in alignment with organizational and regulatory requirements, including controls aligned with NIST SP 800-53 rev 5 and other related frameworks.
• Prepare certification and authorization packages and maintain related documentation such as the System Security Plan (SSP) and associated appendices.
• Replace manual evidence collection with system-generated, API-driven, or continuously validated evidence where possible.
• Lead the day-to-day FedRAMP continuous monitoring process including vulnerability management lifecycle, from identification through remediation and verification, coordinating with Security, Engineering, and DevOps teams to address issues identified with tools such as Wiz, Burp Suite, AWS native services, and other platforms and resolve issues within FedRAMP and GovRAMP timelines.
• Coordinate recurring continuous monitoring compliance activities such as access reviews, incident response exercises, and contingency plan testing.
• Design scalable and automated access validation mechanisms integrated with identity and infrastructure systems.
• Design, implement and deliver FedRAMP training programs to promote compliance awareness.
• Create and manage automated workflows to improve efficiency.
• Transform compliance evidence from static repositories into dynamic, system-driven evidence models supporting real-time audit readiness.
• Conduct internal reviews of logged events and control activities, escalating issues or gaps to the Director of GRC and provide status updates and reports highlighting trends, risks, and remediation progress.
• Collaborate with the Director of GRC to design automation-first and AI-enabled workflows that reduce manual effort and enable scalable compliance operations.
• Support the development, rollout, and maintenance of machine-readable compliance documentation (e.g., OSCAL or comparable structured formats) to facilitate interoperability.
• Partner with automation and engineering teams to integrate structured compliance data into Socure’s broader risk management and monitoring ecosystem including vulnerability remediation, access requests, and compliance reporting.
• Monitor regulatory and industry trends for potential impacts to compliance strategy.
• Serve as a security subject matter expert for public sector sales activities, translating compliance controls and system capabilities into clear, accurate, and compelling customer-facing narratives.
• Support development of external communications such as press releases and customer-facing materials related to security certifications and authorizations.
• Build and maintain scalable response frameworks (e.g., answer libraries, structured content, or AI-assisted tools) to provide consistency, accuracy, and speed across RFP and RFx responses.

GRC Analyst – Public Sector

Marketing

• Learn the Socure brand and offerings and stay up to date on Socure’s Terminology.
• Understand our core products in order to effectively qualify and engage prospective customers.
• Present and pitch Socure products through a strategic method of cold calls, emails campaigns, and social media contact.
• Follow up on inbound leads and referrals, maintaining CRM hygiene, and taking good notes.
• Conduct research to identify potential clients and target industries.
• Generate and qualify leads through various channels, including cold calling, email outreach, and social media prospecting.
• Articulate the company's value proposition and product offerings to potential customers.
• Engage with prospects and build relationships through effective communication and follow-up.
• Schedule and coordinate meetings or product demonstrations with qualified leads for the sales team.
• Collaborate with the sales team to develop effective strategies for lead generation and pipeline development.
• Keep accurate records of lead interactions and sales activities using CRM software.
• Stay up to date with industry trends, market conditions, and competitor activities.
• Align with campaign leaders and account executives to drive meetings with target accounts that result in net-new pipeline and deal velocity.

Marketing Development Partner – Public Sector

AI Engineer

• Prioritization of High-Impact Automation - Partner with business teams (e.g., Revenue Ops, Marketing, Finance Ops, Talent Acquisition) to catalog manual, high-frequency workflows and rank them by impact, feasibility, and urgency.
• Production Agent Design & Development - Build multi-step, tool-augmented agent workflows that can plan, execute, observe outcomes, and iteratively improve. Design and implement planner–executor and reflection-based architectures to enhance reasoning quality and task reliability. Develop stateful agent systems and incorporate human-in-the-loop controls, including approval gates, fallback paths, and escalation mechanisms.
• Platform Integration - Leverage the Agentic AI Foundations team's platform covering agent runtime, orchestration, memory, tool registry, guardrails, and observability. Provide feedback that shapes platform priorities.
• Innovation & Standards - Leverage LLMs, multi-agent frameworks, and orchestration platforms to create differentiated internal solutions that can't be bought off the shelf. Stay ahead of emerging AI technologies and regulatory frameworks to ensure Socure leads the industry in secure, compliant, and intelligent internal systems.
• Technical Patterns - Discover reusable agent design patterns while building real workflows and contribute them back to the Agentic AI Foundations paved paths so the work compounds across Socure.
• Operational Excellence - Leverage the evaluation harness and tracing substrate provided by Agentic AI Foundations for continuous performance assessment, failure-mode analysis, and optimization of speed and accuracy of specific agentic solutions.

Customer Success Manager

• Build trusted relationships with executives and operational stakeholders across customer organizations.
• Act as the customer’s advocate internally, ensuring their needs influence product, support, and go-to-market priorities.
• Lead joint success planning to align customer goals with solution capabilities.
• Lead executive business reviews (EBRs) with data-driven updates on ROI, outcomes, and roadmap alignment.
• Identify risks early and orchestrate internal resources to mitigate churn.
• Take ownership of managing and resolving critical escalations with urgency and transparency.

Senior Strategic Customer Success Manager, Big Tech – AI

SDET

• Design and implement automated functional health checks for DR and production environments using synthetic transactions and API validation.
• Build continuous validation pipelines that verify end-to-end business workflows such as authentication, transactions, and system integrations.
• Develop intelligent alerting mechanisms based on functional failures and customer-impacting behavior, not solely infrastructure metrics.
• Integrate observability signals including logs, metrics, and traces with automated test frameworks to improve system visibility and diagnosis.
• Develop AI/ML-driven approaches to detect failure patterns, correlate issues across services, and identify probable root causes.
• Build systems that recommend or trigger automated remediation actions to support early-stage self-healing capabilities.
• Partner cross-functionally with QA, SRE, and Engineering teams to improve service reliability, incident response, and recovery readiness.
• Define, measure, and report on functional SLAs, service health indicators, and quality metrics.
• Contribute to disaster recovery drills, readiness exercises, and automated validation efforts that improve resilience over time.

Software Development Engineer in Test

Data Scientist

• Own and drive the data science vision for Identity & Compliance, delivering measurable improvements in accuracy, coverage, latency, and customer impact across all products in scope.
• Lead, build, and develop a high-performing team of data scientists and applied researchers, fostering a culture of technical excellence, speed, and accountability.
• Architect and deploy advanced machine learning systems across identity verification, entity resolution, sanctions screening, and compliance risk modeling.
• Drive the development of graph-based intelligence, including large-scale graph neural networks (GNNs) and link analysis models to power Identity Graph, fraud detection, and watchlist matching.
• Lead the design and implementation of agent-based AI systems, enabling automated decisioning, case triage, investigation workflows, and adaptive compliance strategies.
• Advance state-of-the-art modeling approaches, including deep learning, representation learning, graph learning, and multimodal fusion across structured and unstructured data.
• Drive innovation in Identity Graph and Prefill systems, improving identity resolution, linking, and enrichment capabilities across global datasets.
• Partner closely with Product, Engineering, Risk, and Go-to-Market teams to translate business needs into scalable AI solutions that deliver customer value.
• Own the end-to-end model lifecycle, including data strategy, feature engineering, model development, evaluation, deployment, and monitoring.
• Ensure alignment with regulatory and compliance requirements, balancing model performance with explainability, auditability, and governance.
• Continuously raise the bar on experimentation and execution velocity, enabling rapid iteration while maintaining high standards for reliability and impact.
• Own customer communication and stakeholder management, serving as a trusted technical leader in engagements with customers, partners, and internal stakeholders; clearly articulate model behavior, agentic systems, performance trade-offs, and roadmap decisions while building strong, long-term relationships.
• Represent Socure externally as a thought leader in identity, compliance, and applied AI.

Head of Data Science – Identity & Compliance

• Own and define the data science vision for Document Verification, Biometrics, and Reusable ID, delivering step-function improvements in accuracy, speed, and user experience.
• Lead and scale a high-performing team of data scientists and applied researchers, setting a high standard for execution, innovation, and accountability.
• Architect and deploy state-of-the-art computer vision and multimodal systems, including vision-language models (VLMs), for document understanding, face matching, liveness detection, and identity verification.
• Drive the development of domain-specific foundation models tailored to identity, documents, and biometrics, leveraging large-scale proprietary datasets.
• Lead the transition to agentic systems, building intelligent agents that can reason over document and biometric signals, automate verification workflows, and adapt dynamically to new fraud patterns.
• Advance fraud and attack detection capabilities, including deepfake detection, presentation attack detection, and counterfeit document detection.
• Design and implement secure and robust systems resilient to emerging threats such as prompt injection and adversarial attacks on multimodal and agent-based systems.
• Leverage vector databases and embedding systems to power similarity search, identity linking, and reusable identity experiences.
• Partner closely with Product, Engineering, and Risk teams to deliver scalable, production-grade solutions that meet both business and regulatory requirements.
• Drive rapid experimentation and deployment, balancing innovation with reliability, explainability, and compliance.
• Own customer communication and stakeholder management, serving as a trusted technical leader in engagements with customers, partners, and internal stakeholders; clearly articulate model behavior, agentic systems, performance trade-offs, and roadmap decisions while building strong, long-term relationships.
• Represent Socure externally as a thought leader in biometrics, document AI, and fraud prevention.

Head of Data Science – Document Verification, Biometrics

Product Marketing

• Develop and own a company-wide messaging framework grounded in Force Management’s Command of the Message methodology.
• Transform product positioning from feature catalogs to solution narratives.
• Set the narrative standard for every product, solution, and GTM motion at Socure.
• Define and execute go-to-market strategy for Socure’s expanding product portfolio.
• Build the sales enablement infrastructure that gives Socure’s sellers the confidence and language to win at every stage of the buyer journey.
• Lead, coach, and develop a team of 11 product marketers.
• Direct ongoing competitive analysis, win/loss research, and customer insight programs.
• Serve as the product marketing voice in executive forums, QBRs, board updates, and cross-functional planning.

Executive Head of Product Marketing

Chief of Staff

• Act as the CCO’s primary strategic advisor and operational thought partner.
• Shape and refine commercial strategy, operating rhythms, and long-term growth initiatives.
• Ensure alignment between revenue objectives and enterprise strategic priorities.
• Develop and oversee mechanisms to track commercial performance, pipeline health, forecasting rigor, and execution effectiveness.
• Identify root causes of revenue gaps or execution breakdowns and drive corrective action.
• Partner with RevOps and Finance to improve forecasting accuracy and operating visibility.
• Serve as connective tissue between Commercial, Product, Finance, Strategy, and Operations.
• Drive alignment on GTM motions, customer segmentation, pricing strategy, and partnership strategy.
• Proactively surface complex commercial risks and opportunities.
• Drive clarity in roles, accountability, and decision-making across the revenue organization.
• Own strategic leadership meeting architecture (Revenue LT, QBRs, planning sessions).

Chief of Staff, Commercial

Account Executive

• Lead growth across both greenfield opportunities and existing accounts, developing expansion strategies that deepen product adoption and maximize account value.
• Manage full-cycle sales—from prospecting to close—targeting high-value SaaS deals with innovative, fast-growing companies.
• Build and maintain a robust pipeline through outbound efforts and executive-level engagement.
• Align complex technical solutions with customer needs in fraud, analytics, and digital identity.
• Work closely with product, engineering, and marketing teams to align on customer needs and influence the product roadmap.
• Deliver accurate pipeline forecasts and support strategic planning.
• Represent Socure at industry events and deepen client relationships through in-person meetings as needed.

Account Executive Director, Finserv

• Support Sales Reps and Commercial Leadership in opportunity management, pipeline hygiene, and inspection cadences.
• Partner on FY26 account planning and capacity planning, including Pod and Primary Industry alignment.
• Support Sales Enablement refreshes across core opportunity management processes and quoting & contracting enablement.
• Contribute to Quote-to-Cash and Billing improvement initiatives by identifying process gaps and partnering with RevOps and FinOps teams.
• Support Sales Compensation (SIP) operations, including compensation plan administration, quarterly commission calculations, and supporting annual planning, partnering with Accounting, Finance, Legal, People, and Revenue Leadership teams.
• Support Clari platform adoption and execution, including: Joint Execution Plan (JEP) development and utilization, Quarterly, Monthly, and Weekly dashboarding and meeting cadences built within Clari, Adoption and optimization of Clari capabilities such as MEDDPICC scoring, Opportunity Score, and emerging Agentic AI features.
• Build scalable content, documentation, and repeatable processes to increase sales funnel effectiveness.
• Assist with automation and efficiency initiatives by identifying manual processes and bottlenecks across the GTM funnel and helping implement scalable solutions using existing and new tools.
• Serve as a cross-functional partner by translating business needs into operational and technical requirements and supporting rollout of new GTM capabilities.

GTM Operations Analyst

• Own high-impact hiring, end-to-end
• Run full-cycle recruiting across multiple complex searches simultaneously—from intake through close and onboarding.
• Build and execute smart, multi-channel sourcing strategies tailored to Product and Data Science talent
• Partner as a talent advisor to Socure leaders, providing clear insights, updates, and recommendations to shape expectations and decision making
• Elevate the hiring experience for candidates and stakeholders, providing best-in-industry communication
• Maintain and operate our TA systems with rigor, maintaining clean and accurate data across searches and stages.
• Contribute beyond your reqs
• Improve recruiting processes and workflows
• Mentor teammates and share best practices
• Help build a high-performance, high-accountability TA culture
• Model and reinforce Socure’s Values: Velocity, Ownership, Influence, Output and Trust

Senior Recruiter – Product & Data Science

DevOps Engineer

• End-to-end ownership of highly available, scalable AWS infrastructure
• Design, operation, and continuous improvement of Kubernetes (EKS) platforms
• Reliability of production systems through strong observability, automation, and SLOs
• CI/CD systems that enable safe, fast, and repeatable deployments
• Incident response, root cause analysis, and long-term remediation

Senior Software Engineer – SRE

Frontend Engineer

• Translate high-fidelity design concepts into pixel-precise, performant web experiences
• Partner closely with brand and creative leadership to ensure design intent survives the build process — including motion, interaction, type rendering, and spacing
• Build and maintain reusable front-end components that scale across a fast-moving marketing site
• Own the front-end relationship with our external creative partners, ensuring handoffs are clean and implementation is airtight
• Contribute to and help enforce a design system with real rigor — not just a Figma library, but a living, documented framework
• Audit and optimize for performance, accessibility, and cross-browser fidelity without sacrificing visual quality
• Work fluidly across headless CMS environments, static builds, and custom code as the project demands