Socure

Operations

• Serve as a force multiplier for Socure’s Public Sector business supporting government agencies, education, and healthcare institutions
• Lead customer and revenue initiatives, including QBRs, agency briefings, renewals, proof-of-value and pilot readouts, and RFP responses
• Support renewal and recompete strategies through pricing analysis, financial modeling, scenario planning, and risk assessment
• Identify expansion opportunities through agency, program, and market analysis
• Develop executive-ready materials translating customer, policy, and technical requirements into recommendations
• Partner with Sales, Solutions Consulting, Customer Success, Product, Revenue Operations, Finance, and Legal across public sector sales cycles
• Own deal reviews, forecasting, internal QBRs, leadership meetings, and all-hands operating cadences
• Track priorities, dependencies, and follow-ups while resolving blockers
• Improve reporting, workflows, and cross-functional processes
• Build scalable operating systems, dashboards, AI-enabled workflows, and automation
• Act as strategic thought partner to Public Sector leadership and drive initiatives from concept through execution
• Conduct strategic, financial, and operational analysis to support business decisions
• Balance strategic planning with day-to-day execution and bring structure to ambiguity

Strategic Operations Lead, Public Sector

Account Executive

• Lead growth across both greenfield opportunities and existing accounts, developing expansion strategies that deepen product adoption and maximize account value.
• Manage full-cycle sales—from prospecting to close—targeting high-value SaaS deals with innovative, fast-growing companies.
• Build and maintain a robust pipeline through outbound efforts and executive-level engagement.
• Align complex technical solutions with customer needs in fraud, analytics, and digital identity.
• Work closely with product, engineering, and marketing teams to align on customer needs and influence the product roadmap.
• Deliver accurate pipeline forecasts and support strategic planning.
• Represent Socure at industry events and deepen client relationships through in-person meetings as needed.

Account Executive Director, Fintech

Head of Department

• Manage the vision and strategy for the Solution Consulting function for Marketplace Pod
• Supervise a team of highly skilled Solution Consultants to improve team performance
• Conduct effective After Action Reviews to instill effective team learning habits
• Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team
• Partner with Product, Engineering, Sales, and executive leadership to devise short and long term strategies tied to customer implementation and ongoing technical needs
• Structure the Marketplace Pod team to support Socure’s sales and product goals and initiatives
• Communicate effectively up, down, and laterally to ensure alignment of work
• Provide purpose, motivation, and direction to members of the Solution Consulting team
• Partner with Socure Leadership to recruit and retain top-tier talent
• Assist the team in supporting Socure’s largest, most strategic accounts
• Own both the long-term technical strategy and the day-to-day operations, including fostering innovation and implementing best practices
• Design, implement and maintain Solution Consulting playbooks to streamline operations and measure performance
• Solve business problems by turning raw data into actionable insights
• Proactively mitigates risk by identifying and controlling internal and external risk factors

Head of Solution Consulting – Marketplace

• Manage the vision and strategy for the Solution Consulting function for Financial Services Pod
• Supervise a team of highly skilled Solution Consultants to improve team performance
• Conduct effective After Action Reviews to instill effective team learning habits
• Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team
• Partner with Product, Engineering, Sales, and executive leadership to devise short and long term strategies tied to customer implementation and ongoing technical needs
• Structure the Finserv Pod team to support Socure’s sales and product goals and initiatives
• Communicate effectively up, down, and laterally to ensure alignment of work
• Provide purpose, motivation, and direction to members of the Solution Consulting team
• Partner with Socure Leadership to recruit and retain top-tier talent
• Assist the team in supporting Socure’s largest, most strategic accounts
• Own both the long-term technical strategy and the day-to-day operations, including fostering innovation and implementing best practices
• Design, implement and maintain Solution Consulting playbooks to streamline operations and measure performance
• Solve business problems by turning raw data into actionable insights
• Proactively mitigates risk by identifying and controlling internal and external risk factors

Head of Solution Consulting, Core/Finserv

• Define and communicate the multi-year product vision, strategy, and roadmap for Socure’s credit score and credit-adjacent product portfolio, ensuring alignment with Socure’s broader product strategy and growth objectives.
• Lead the development of products built on top of Socure’s BNPL and CRA consortia, with an initial focus on credit risk, underwriting, and adjacent financial services use cases.
• Identify and prioritize product opportunities at the intersection of credit reporting, first-party fraud, identity verification, underwriting, and risk decisioning, translating market needs into differentiated product investments.
• Partner with Data Science, Engineering, and Data teams to design scalable product capabilities, data assets, models, and feedback loops that improve risk predictiveness, product performance, and customer value.
• Work closely with Legal, Compliance, and other cross-functional stakeholders to ensure product design and go-to-market execution align with FCRA, CFPB expectations, GLBA, and other applicable regulatory requirements.
• Help shape Socure’s approach to CRA formation and related productization efforts, including data segregation, infrastructure considerations, consumer disputes implications, and compliance-sensitive operating models.
• Drive rigorous product discovery through market research, customer interviews, competitive analysis, and partner engagement to refine positioning, roadmap sequencing, and product-market fit.
• Partner with GTM, Product Marketing, Sales, Customer Success, and Solution Consulting to translate product capabilities into compelling market narratives, enablement materials, and commercial outcomes.
• Establish success metrics, business cases, and operating KPIs for the credit products portfolio, using data-driven insights to guide prioritization, investment decisions, and product iteration.
• Own executive-level stakeholder alignment and communication, providing transparency into roadmap priorities, tradeoffs, progress, and risks across Product leadership and company executives.
• Build, lead, and develop a high-performing team of product managers, setting a high bar for strategic thinking, execution, cross-functional collaboration, and customer impact.
• Serve as an internal and external thought leader for Socure’s credit and consortium strategy, representing the company in strategic customer conversations, industry forums, and market-facing thought leadership as appropriate.

Head of Credit Products

Consultant

• Serve as the day-to-day technical expert for fintech and payments opportunities, partnering with Fintech Account Executive Directors as the primary pre-sales Solution Consultant for your territory and segment.
• Lead discovery with prospects to deeply understand their business models (e.g., neobanks, BNPL, card issuing, sponsor banks), risk posture, regulatory constraints, and onboarding or transaction flows—then translate these into tailored Socure solution architectures.
• Design end-to-end identity and fraud workflows across Socure’s products including API integration patterns, decisioning logic, rules, and data orchestration.
• Collaborate with Data Science to scope, design, and execute proof-of-concepts (POCs) and backtests for fintech prospects, defining success metrics, evaluation methodology, and governance; interpret results and present clear recommendations to both technical and executive stakeholders.
• Partner with Product and Product Marketing to funnel field insights from fintech deals—including emerging use cases (e.g., instant payouts, embedded finance, KYC/KYB, account takeover)—into roadmap discussions, solution patterns, and external thought leadership (blogs, webinars, whitepapers, conference content).
• Participate in business development activities including building and delivering compelling demos, presenting solution recommendations, contributing to RFPs/RFIs, and helping construct statements of work (SOWs) and pricing scenarios that align technical scope with commercial structure.
• Act as a trusted advisor to senior client stakeholders (CRO, CISO, CTO, Head of Risk/Compliance, Product leaders) by simplifying complex statistical and technical concepts—such as model performance, threshold strategies, swap sets, and regulatory implications—into actionable business decisions.
• Partner with post-sales Solution Consultants, Customer Success, and Technical Project Managers to ensure smooth handoffs from pre- to post-sales, including documenting solution assumptions, success criteria, and implementation risks to protect value realization and retention.
• Contribute to internal best practices for fintech solution design (playbooks, discovery templates, POC frameworks, exec-ready decks) and actively mentor junior or peer Solution Consultants, modeling Socure’s embedded leadership competencies (continuous learning, effective communication, accountability, team development, decision making, managing change).
• Stay ahead of fintech and payments industry trends, fraud and identity attack vectors, and evolving regulations impacting digital onboarding and money movement; use this knowledge to guide clients and influence internal strategy.

Senior Solution Consultant, Fintech

Marketing

• Partner closely with Field Marketing, GTM Pods, and Vertical Marketing to help develop our event strategy
• Own the event planning and execution for all major hosted events and summits
• Coordinate with external vendors to negotiate contracts, meet deadlines and deliverables, and manage budgets
• Build and manage outbound outreach sequences in Apollo to drive attendance with our target accounts
• Create opportunity overviews and clear instructions for our executive team in attendance
• Manage attendee engagement, meeting status, and follow-up actions before, during, and after events to drive impact and revenue
• Ensure timely collection of post-event reporting and follow-up activities from internal stakeholders within SLAs
• Track and analyze event ROI and key performance metrics, providing recommendations for continuous improvement.

Senior Field Marketing Manager

Full-stack Engineer

• Scale our sales and marketing functions through automation, AI assistance, and accessible insights
• Recruit and mentor top growth talent.
• Own growth analytics and forecasting — define key metrics, build dashboards, and use insights to optimize performance and planning.
• Deploy AI to multiply output and integrate LLMs and agents into the team’s workflows for scale, personalization, and execution speed.
• Build Socure’s modern GTM engine by owning campaign automation with logic for lifecycle drips, PLG, and new GTM workflows.
• Automate prospecting with creative, never-seen-before outreach tactics.
• Build viral tools, shareable demos, and mini-products that drive organic traffic and referrals across industries like fintech, government, and eCommerce.
• Craft compelling copy and UI elements that effectively communicate our value proposition.
• Partner in automating meaningful customer communications through community slack channels, as well as Substack and LinkedIn communities.
• Create AI agents that automate flows from product design to go-to-market.
• Change the game in competitive positioning by designing agents that continuously monitor the market.
• Play an integral role in building self-service product initiatives with elegant, UX and dynamic messaging to capture new and existing customers.
• Automate prospecting workflows using innovative tools like clay.io, GenAI agents, and web scrapers to scale outbound marketing.
• Analyze funnel and behavioral data to rapidly pivot strategies where needed.
• Partner cross-functionally with marketing, partnerships, and product to ensure experiments are aligned to commercial goals.
• Architect our experimentation system and create a high-velocity testing engine. You’ll design and run A/B tests, measure impact, and iterate quickly on ideas that drive user adoption and revenue.
• Stay on the bleeding edge. You’ll continuously research new tools, platforms, and frameworks for growth, testing what’s possible and bringing the best solutions in-house.

Growth Engineer

• Coordinate logistics for public sector events, conferences, roundtables, executive dinners, and hosted programs—including venue, catering, materials, and on-site setup.
• Schedule and manage meetings between the Public Sector sales team and prospects, customers, and partners tied to events and standalone outreach programs.
• Build and maintain calendars, scheduling trackers, and logistics timelines to keep the Public Sector team organized and on schedule.
• Track meeting status, attendee confirmations, and follow-up actions before, during, and after events.
• Coordinate directly with Public Sector sellers, MDRs, and account executives to align on meeting priorities, schedules, and logistics needs.
• Help ensure clean handoffs after events—capturing meeting outcomes, next steps, and follow-up assignments in Salesforce or equivalent tools.
• Support pre-event and post-event outreach coordination in partnership with the Public Sector and MDR teams.
• Assist with post-event reporting, including attendance, meetings held, follow-up completion, and basic pipeline contribution data.
• Contribute to ongoing field marketing initiatives as business needs evolve.
• Develop and deliver a comprehensive executive-level presentation summarizing your project findings, strategic recommendations, and key learnings at the close of the internship.

Field Marketing Intern – Public Sector

Marketing Manager

Product Marketing

• Develop product positioning, messaging, and value propositions that differentiate Socure's document verification products in the market.
• Lead the planning and execution of go-to-market strategies for new product launches and feature releases.
• Conduct market, competitor, and customer research to inform product marketing strategies and content.
• Collaborate with product, sales, and marketing teams to ensure consistent messaging and alignment across channels.
• Create sales enablement materials, such as presentations, datasheets, and FAQs, tailored to document verification solutions.
• Track and analyze product and campaign performance metrics, providing insights and recommendations for optimization.
• Develop customer-facing content, including case studies, blog posts, and product collateral, highlighting document verification product impact.
• Gather feedback from customers and internal stakeholders to inform product improvements and marketing initiatives.
• Champion Socure's leadership competencies by fostering collaboration, adaptability, and a customer-centric mindset in all initiatives.

Senior Product Marketing Manager – Document Verification

Analyst

• Own the vision for analyst engagement across key firms
• Shape definitions of identity and fraud categories
• Lead evaluations to ensure strong positioning
• Build relationships with industry media and analysts
• Scale storytelling narratives that highlight product innovation
• Collaborate with sales to enhance deal support and win rates

Analyst Relations Lead

General

• Own the vision, quality, and development of Socure's video—end to end.
• Partner with marketing and corporate communications to create impactful videos.
• Design a decentralized capture approach for filming in various locations.
• Set pre-production and post-production standards for coherent footage.
• Provide creative direction on set and at distance, including casting and hiring.
• Manage project logistics, budgets, and timelines in service of storytelling.
• Ensure post-production quality across editing, motion, sound, and color.
• Create best-in-class social video tailored to platforms and audiences.
• Develop scriptwriting and storytelling aligned with brand and business goals.
• Protect the narrative integrity of video work from concept through final cut.

Senior Video Storyteller

• Lead high-impact machine learning and feature-development initiatives across device, network, browser, mobile, session, and behavioral intelligence.
• Own ambiguous fraud and identity risk problems where data quality, label reliability, adversarial behavior, customer impact, and product tradeoffs must be evaluated together.
• Develop production risk signals and models that balance fraud detection, false-positive risk, coverage, latency, explainability, robustness, and operational maintainability.
• Build and guide scalable feature-engineering approaches for high-cardinality, sparse, noisy, and platform-dependent telemetry.
• Investigate complex signal patterns such as spoofing, emulator behavior, automation, proxy/VPN usage, low-entropy fingerprints, telemetry gaps, device fragmentation, and over-linkage risk.
• Define evaluation methods for Digital Intelligence signals, including holdout design, leakage checks, drift monitoring, adversarial robustness, customer impact analysis, and long-term signal stability.
• Influence telemetry collection, data contracts, feature logging, model monitoring, and production readiness in partnership with engineering, product, risk, and platform teams.
• Translate open-ended product, customer, and fraud-risk questions into clear data science approaches, measurable hypotheses, and production-ready signal roadmaps.
• Raise team standards for feature quality, model validation, explainability, documentation, and risk-signal governance.
• Mentor data scientists by improving problem framing, modeling judgment, validation rigor, code quality, and ability to operate independently in ambiguous domains.

Staff Data Scientist

• Own post-sales technical solutioning for strategic Big Tech/AI customers, serving as a trusted advisor across implementation and ongoing customer engagements.
• Partner with customers to uncover business goals, operational constraints, and success criteria, then design scalable solutions that maximize value from Socure’s platform.
• Lead or support proof-of-concept design and execution in partnership with Data Science, ensuring clear metrics, governance, and measurable outcomes.
• Coordinate cross-functional teams across Sales, Product, Engineering, Customer Success, and Marketing to drive delivery, manage risks, and keep stakeholders aligned.
• Translate complex technical concepts, data findings, and product capabilities into clear recommendations for both technical and executive audiences.
• Bring industry and domain expertise to customer strategies, especially where identity, fraud, risk, analytics, and regulated environments intersect.
• Funnel field insights back into Product and Product Marketing to influence roadmap, messaging, and future solution innovation.
• Help elevate the broader Solution Consulting practice by sharing best practices, mentoring teammates, and contributing reusable frameworks or playbooks.

Strategic Operations Lead, Public Sector

Account Executive Director, Fintech

Head of Solution Consulting – Marketplace

Head of Solution Consulting, Core/Finserv

Head of Credit Products

Senior Solution Consultant, Fintech

Senior Field Marketing Manager

Growth Engineer

Field Marketing Intern – Public Sector

Senior Field Marketing Manager

Senior Product Marketing Manager – Document Verification

Analyst Relations Lead

Senior Video Storyteller

Staff Data Scientist

Post Sales Solution Consultant, Big Tech/AI