Social Discovery Group

Customer Success Manager

• Consulting our customers on all raised questions related to our websites
• Working timely, speedily and effectively with customer requests
• Resolving all customer issues with the goal of customer retention
• Promoting our websites to the customers upon opportunity
• Maintaining a high level of service quality

Customer Success Agent

Account Manager

• Assistance in managing and developing partners
• Setting tasks in outsourcing and assigning them to teams, as well as writing instructions
• Sending out communications to partners and collecting feedback
• Managing project of news channels
• Working on partners' requests (frequent questions, assistance with onboarding)
• Assistance in all CRM chats

Junior Account Manager, Spanish, English, Russian

Product Designer

• Data Collection, Analysis, and Research: Gather and analyze business data to identify areas for improvement.
• Requirements Gathering and Documentation: Collect and refine requirements from stakeholders. Create detailed technical documentation for the IT department.
• Presentations and Recommendations: Present findings and recommendations to senior managers and executives. Produce written reports summarizing data analysis.
• Implementation Support: Provide guidance and training to help implement recommended changes. Gather data to assess the impact of implemented changes.
• Collaboration with Development Teams: Work closely with developers to ensure accurate implementation of design specifications. Provide detailed design documentation, assets, and specifications to support the development process.
• Evaluation and Improvement: Monitor and evaluate the performance of design solutions through user feedback, analytics, and other data sources. Continuously seek opportunities to refine and enhance the user experience.
• UI/UX Design, Interaction Design: Design intuitive, user-friendly interfaces that are aesthetically pleasing and functional. Develop high-fidelity mockups and interactive prototypes using design tools like Figma.
• Visual Design: Create and maintain a consistent visual language and style guide across all product interfaces. Ensure that all visual elements adhere to brand guidelines and enhance the overall user experience.

Senior Product Designer

Community Manager

• Maintain and update local guides (core priority)
• Build and maintain a trusted local network
• Support the community through scalable solutions
• Organize local events and employee engagement
• Community coordination

Local Community Manager

Marketing Analyst

• Preparing various analytical sections (summary reports) on advertising campaigns to find ways to optimize
• Researching / Developing practical recommendations for improving key performance indicators of advertising campaigns
• Evaluation, review, and monitoring of the current A/B test. Provide accurate results and recommendations for further experiments
• Daily monitoring of key marketing performance indicators of products, advertising campaigns, timely notification in case of significant deviations from the norm, searching for and explaining the reasons
• Review and improvement of existing attribution, LTV marketing models
• Optimizing marketing reports/budgeting tools.

Product Analyst

• Identify growth opportunities and propose hypotheses to improve key product metrics
• Support hypothesis generation, prioritization, validation, and impact assessment
• Evaluate product changes using A/B testing and causal inference methodologies
• Detect anomalies and investigate deviations in key product and business metrics
• Build, maintain, and improve product dashboards and reporting
• Deliver actionable insights and recommendations for product and marketing teams
• Work closely with stakeholders to support data-driven product decisions

Senior Product Analyst, AI Product

DevOps Engineer

• Design, build, and maintain scalable CI/CD pipelines using GitLab CI/CD
• Improve and support Kubernetes-based production and pre-production environments
• Optimize stage and ephemeral environments for reliability, speed, and cost-efficiency
• Develop and maintain Infrastructure as Code solutions using Terraform and Ansible
• Improve observability and monitoring systems (Grafana, OpenSearch, Prometheus, VictoriaMetrics)
• Build and improve internal developer platform tools and deployment services
• Collaborate closely with engineering teams to improve delivery speed and developer experience
• Standardize and optimize infrastructure and deployment processes across multiple products
• Drive infrastructure automation and reduce operational routine

DevOps / Platform Engineer

• Help teams make better product decisions
• Bring structure to complex product problems
• Turn insights and data into clear, intuitive user experiences
• Design intuitive, high-quality interfaces and flows for large-scale consumer products
• Collaborate closely with executives and product leaders to translate strategy into user experiences
• Use product metrics, UX research, and analytics to guide design improvements
• Ensure consistency across products using scalable, tokenized design systems
• Conduct and guide user research: interviews usability tests surveys A/B tests
• Provide clear documentation, design assets, and specifications to ensure accurate implementation
• Support and develop other designers on the team, sharing best practices and raising the overall quality bar
• Measure impact, gather feedback, and refine experiences to improve usability and engagement.

Lead Product Designer – Growth, Monetization

LLM Engineer

• Conducting experiments with LLMs: Explore and analyze the effectiveness of different architectures and techniques (SFT, RLHF, Adapters, etc.) to enhance the capabilities of AI models.
• Developing and implementing evaluation methodologies: Implement and maintain robust frameworks to assess the performance, accuracy, and user satisfaction of AI bots, including offline and online metrics.
• Optimizing models for inference: Improve the efficiency and speed of AI models during inference to ensure they meet the performance and scalability requirements for production environments.
• Collaborating with cross-functional teams: Work closely with data scientists, software engineers, and product managers to integrate AI solutions into the overall product pipeline.

Senior NLP/LLM Engineer

Manager

• Own TikTok UA for web funnels across our core dating portfolio (e.g., Dating.com / DateMyAge and similar products), with a primary focus on USA + Tier-1
• Plan, launch, optimise, and scale campaigns (typical monthly spend per channel is in the $200k–$300k+ range, with growth ambitions)
• Build and maintain account/BM structures and operational hygiene (tracking setup, domains, whitelists, payment flow, basic infrastructure)
• Run a structured creative testing loop: hypotheses → iterations → learning → scaling
• Drive automation improvements (rules/scripts/integrations with 3rd-party automation tools) and document best practices to scale the channel reliably

Senior UA Manager – TikTok

• Own Facebook UA for web funnels across our core dating portfolio (e.g., Dating.com / DateMyAge and similar products), with a primary focus on USA + Tier-1
• Plan, launch, optimise, and scale campaigns (typical monthly spend per channel is in the $200k–$300k+ range, with growth ambitions)
• Build and maintain account/BM structures and operational hygiene (tracking setup, domains, whitelists, payment flow, basic infrastructure)
• Run a structured creative testing loop: hypotheses → iterations → learning → scaling
• Drive automation improvements (rules / scripts / integrations with 3rd-party automation tools) and document best practices to scale the channel reliably

Senior UA Manager, Facebook

Support Engineer

• Support merchants during integration with Noda’s payment solutions
• Investigate complex technical and payment-related issues using logs, monitoring tools, and internal systems
• Diagnose incidents, identify root causes, and coordinate resolutions with internal teams
• Ensure smooth and stable operation of payment flows and integrations
• Collaborate closely with Payments, Automation, SRE, Account Management, and Product teams
• Improve and maintain technical documentation, integration guides, and internal knowledge base
• Participate in integration testing and quality control processes
• Mentor junior team members and help improve support standards across the team.

Senior Technical Support Specialist – FinTech, Open Banking

• Consulting customers on questions related to our websites
• Working timely, speedily, and effectively with customer requests
• Resolving all customer issues with the goal of customer retention
• Promoting websites to customers upon opportunity
• Maintaining a high level of service quality

Recruitment

• Source and attract candidates for senior-level and hard-to-fill positions through various channels, including LinkedIn, job boards, professional communities, and social media
• Build, maintain, and continuously develop a strong pipeline of qualified candidates
• Proactively identify, approach, and engage passive candidates
• Conduct market mapping and talent research for key business-critical roles
• Apply Boolean search, X-Ray search, and other advanced sourcing techniques to identify relevant talent pools
• Create personalized and compelling outreach messages to increase candidate engagement and response rates
• Continuously analyze, test, and optimize sourcing strategies and outreach approaches
• Collaborate closely with recruiters and hiring managers to understand hiring needs, role requirements, and ideal candidate profiles

Talent Sourcer

QA Engineer

• Perform manual functional and integration testing of web applications and internal products.
• Test marketing landing pages with complex business logic and integrations.
• Test multi-channel customer communication products across email, web-push, app-push, SMS, and in-app channels.
• Validate integrations with internal company services and external systems.
• Create and maintain test plans and test documentation based on business and technical requirements.
• Detect, document, reproduce, and track defects.
• Analyze logs, troubleshoot issues, and support incident investigations together with development teams.