Social Discovery Group

Technical Recruiter

• Full International Recruitment Cycle: You will be responsible for the end-to-end recruitment process, from initial screening to successful onboarding, including identifying, interviewing, and selecting top candidates across various roles.
• Collaboration: Build strong partnerships with hiring managers and HR teams, ensuring effective communication and alignment to achieve hiring goals.
• Team Management: Lead and manage the IT Talent Acquisition team, overseeing the full recruitment lifecycle and driving team performance.
• HR Initiatives: Participate in and contribute to broader HR initiatives, applying your expertise across different HR areas when needed.

Senior IT Recruiter

Product Manager

• Find growth opportunities
• Identify product bottlenecks and growth points using data, research, and common sense.
• Turn ideas into hypotheses
• Formulate clear, testable hypotheses and define what success looks like.
• Drive execution
• Work with engineers, designers, and analysts to bring ideas into production, fast and efficiently.
• Own delivery
• Manage requirements, priorities, and timelines to ensure smooth and predictable delivery.
• Analyze experiment results and product metrics to understand what worked and what didn’t.
• Use insights to iterate, optimize, and scale successful solutions.

Product Owner – CX

Customer Success Manager

• Generate hypotheses based on analytical data, customer journey maps (CJM), key business metrics, and lifecycle and loyalty metrics
• Create business specifications with measured potential business effects
• Launch experiments using classic CRM channels (email, app/web push, SMS) and on-product channels (pop-ups, banners, chats, etc.)
• Analyze the results of the conducted experiments
• Taking ownership of one of the business's most valuable CRM initiatives (increasing retention of high ARPPU clients, preventing churn, etc.)
• Proactively interact with key stakeholders, product managers, UX teams, development teams, and data analysts
• Initiating improvements to processes and products, launching new channels, and using unusual mechanics to achieve business goals.

Senior CRM Manager

Producer

• Drive the development of high-impact ad creatives across Meta, TikTok, and Google
• Work closely with our UA team to deliver static and video ads that meet critical performance KPIs (CR, CPA, ROAS)
• Lead and optimize the full creative production process for UA ads
• Ensure timely, high-quality delivery of static and video creatives
• Define and evolve creative direction in partnership with UA and internal design teams
• Leverage AI tools for creative ideation, asset variation, editing support, and workflow acceleration
• Directly manage and mentor a team of Creative Producers
• Promote AI literacy within the team
• Analyze creative performance across all key metrics and iterate quickly based on results
• Launch new creative initiatives aimed at improving conversion rates throughout the funnel
• Serve as the Single Point of Contact for all UA creative needs
• Identify and onboard external creative partners as needed
• Own quarterly production plans and creative testing roadmaps
• Regularly analyze market trends and competitor ads to inform creative strategy

Lead Creative Producer

Artificial Intelligence

• Generate high volumes of photorealistic images and (and later videos) using AI tools (e.g., Midjourney, DALL·E, Stable Diffusion)
• Manually refine and retouch images to a level indistinguishable from real photography
• Collaborate with the creative team to develop visual concepts that align with our brand and campaign goals
• Maintain consistent visual quality and style across all assets
• Stay up to date with the latest in AI image generation and editing technologies
• Develop and maintain internal guidelines for image realism and editing best practices

Generative AI Designer

Human Resources

• Ensure the effectiveness of the personnel within the business unit, ensuring that employees contribute to achieving the company's strategic goals and financial targets.
• Manage staffing, ensuring the business unit has the right number of people who have successfully completed their probationary period and meet the company's satisfaction.
• Foster employee engagement and retention, creating a work environment where employees are motivated and committed to staying with the company and taking on new responsibilities.
• Implement and enforce HR processes within the business unit, ensuring compliance with company policies and regulations.
• Monitor and measure the satisfaction of managers and employees of the business unit with the HR function.

HR Business Partner

Account Manager

• Managing and supporting partners without income
• Handling affiliate partner requests and providing assistance with onboarding
• Coordinating communication with partners and collecting feedback
• Managing project news channels and FAQ responses
• Assigning tasks to outsourcing teams and writing clear instructions
• Supporting all CRM chat activities.

Junior Partner Account Manager, Spanish, English, Russian

Financial Planning and Analysis

HR Business Partner – Investment Platform, Portfolio Companies

• Supporting and managing partners in Bitrix CRM, including handling complex and non-standard requests
• Analyzing platform dynamics, key metrics, and engagement trends to identify growth opportunities and areas for improvement
• Developing and launching solutions that enhance user experience
• Formulating hypotheses and running experiments to improve retention and interaction frequency
• Continuously improving product mechanics and approaches to drive sustainable growth in engagement and overall service quality on the platform
• Collaborating with cross-functional teams (product, analytics, engineering) to implement and scale changes.

Partner Account Manager, Spanish, English, Russian

General Counsel

• Main focus and area of responsibilities: Legal Strategy: Identify and mitigate legal risks associated with the company's business activities. Assess and manage legal risks related to contracts, intellectual property, employment, litigation, and other areas of potential legal exposure.
• Legal Compliance: Ensure the international holding company complies with all relevant laws, regulations, and corporate governance requirements in every jurisdiction where it operates. This includes monitoring changes in legislation and ensuring internal policies are updated accordingly.
• Intellectual Property Protection: Develop and implement strategies to protect the company's intellectual property rights, including patents, trademarks, copyrights, and trade secrets. Monitor and address any potential infringements of intellectual property rights.
• Legal Risk Management: Develop and execute a legal strategy for the international holding company, aligned with its long-term goals and objectives. This includes opening new entities with mitigating legal risks.
• Financial Reporting and Compliance: Oversee the preparation and review of financial statements, coordinate external audits, and collaborate with legal and internal compliance teams to ensure adherence to regulatory frameworks.

Head of Legal

Accounting Manager

• Manage monthly financial close for US entities, including P&L, balance sheet, cash flow, reconciliations, and variance analysis
• Prepare management reporting and provide insights for decision-making
• Coordinate with external CPA firms, auditors, banks, and loan servicers
• Maintain and update data in ERP/accounting systems (Yardi preferred) and investment tracking systems (QPLIX preferred)
• Support budgeting, forecast revisions, and external reporting
• Optimize accounting and reporting processes across systems
• Work across US time zones, collaborating with internal teams and external stakeholders
• Handle daily operations for multiple US entities (~20), ensuring accuracy and timely execution

Customer Support

• Consulting our customers on all raised questions related to our websites
• Working timely, speedily, and effectively with customer requests
• Resolving all customer issues with the goal of customer retention
• Promoting our websites to the customers upon opportunity
• Maintaining a high level of service quality.

Customer Support Agent

Manager

• Monitor and influence how the brand is presented in AI-generated search results (e.g., ChatGPT, Gemini), by improving the reputation across authoritative platforms frequently referenced by LLMs (e.g., Trustpilot, Sitejabber, Reddit, Quora)
• Design strategies for leveraging Reddit and Quora not only for sentiment shaping, but also as emerging sources of qualified organic traffic and brand discovery
• Collaborate with AI/SEO specialists to ensure reputation signals (reviews, user-generated content) are consistently indexed and recognized by search engines and generative AI models
• Analyze the impact of reputation and community management on core business KPIs
• Develop company-wide playbooks, systems, and workflows for reputation and review management
• Partner with the Customer Support team to process and respond to user feedback
• Lead SERM (Search Engine Reputation Management) efforts to improve branded search visibility
• Build and test hypotheses to optimize SERM performance metrics Analyze customer pain points in reviews and translate them into actionable hypotheses for the Growth Hacking team
• Contribute to SEO and PR initiatives by creating or coordinating content tied to review and reputation strategy
• Work cross-functionally with Customer Support, Social Media, PR, Marketing, and Product teams
• Establish analytics-based systems to monitor, report, and mitigate reputation risks proactively.

Senior Online Reputation Manager

• Budgeting personal expenses and income/expenses of privately used assets;
• Executing payments upon requests of Family Office (FO) staff and UBO via credit cards, personal and corporate bank accounts, crypto wallets, etc;
• Accurate accounting of personal expenses in ERP on a monthly basis;
• Reporting plan vs actuals for personal expenses and financial performance of privately used assets monthly not later than the 15th of the following month and providing insights on deviations, any insights at UBO/CFO request;
• Limited control over the substance of expenses initiated by FO staff;
• Communication with contractors on agreements, payment for performed services, required documentation, and reconciliation of receivables/payables;
• Verification of advance reports of the Family Office staff working on privately used assets, allocation of expenses;
• Communication with the Family Office staff regarding the financial performance of privately used assets;
• Managing privately used means of payment (personal accounts, credit cards, assigned phones, crypto wallets, etc.) - maintaining sufficient limits for anticipated expenditure, tracking custody, etc;
• Control of validity of notarized powers of attorney/bank cards/safe deposit boxes, organization of their prolongation, verification in banks, and similar documentation arrangements;
• Support for corporate treasury function in peak loads/absence (may include 1-2 business trips annually);
• Improving the processes of personal expenses and privately used assets expenditure, accounting, and reporting (including ERP side, disbursement side, etc.) with target workload for those functions not exceeding 0.5 FTE (full-time equivalent).

Senior IT Recruiter

Product Owner – CX

Senior CRM Manager

Lead Creative Producer

Generative AI Designer

HR Business Partner

Junior Partner Account Manager, Spanish, English, Russian

HR Business Partner – Investment Platform, Portfolio Companies

Partner Account Manager, Spanish, English, Russian

Head of Legal

Accounting Manager

Customer Support Agent

Senior Online Reputation Manager

Customer Support Agent

Personal Finance Manager