SIXT

Bilingual

• Gestionar las consultas de los clientes a través de llamadas, correos electrónicos o videollamadas
• Asistir a los clientes con preguntas relacionadas con el proceso de alquiler y recogida del vehículo
• Verificar la información del cliente y brindar asistencia correspondiente
• Ofrecer soporte técnico durante la recogida clave y resolver problemas en la sección de autoservicio
• Colaborar con sucursales de SIXT ubicadas en diferentes países
• Realizar llamadas para promover ventas y mejoras

Coordinator Digital – Bilingual (German & English)

Reservation Agent

• Ensure private customers receive a replacement vehicle quickly and easily in the event of a breakdown or accident.
• Coordinate closely with insurance companies and roadside assistance providers, processing their requests promptly.
• Manage inbound and outbound communication via email and phone.
• Create orders and accurately reserve the requested vehicles in an efficient manner.
• Serve as the main point of contact for customers during stressful situations, providing calm and effective solutions.
• Contribute to a collaborative international remote team committed to service excellence.

German-speaking Agent – Replacement Vehicle Reservations

Counselor

• You are the first point of contact for our customers — welcoming, professional and driven by a passion for sales and service
• You persuade with tailored offers and turn every customer interaction into an exceptional experience
• You handle rental agreements and customer enquiries with accuracy, a strong service orientation and a friendly attitude

Commercial Advisor, Luxembourg Airport

• Premier point de contact pour les clients
• Accueillir et conseiller les clients avec professionnalisme
• Gérer les contrats de location et les demandes des clients
• Offrir un service premium et une expérience client exceptionnelle

Conseiller Commercial – Luxembourg Aéroport

Administration

• Ensure seamless fleet operations by performing daily inventory checks
• Manage vehicle availability and coordinate with dealerships and body shops for timely repairs
• Assist the Fleet Manager in scheduling maintenance and repairs
• Prepare new vehicles for rental, handling tasks like adding documentation, decals, and tags
• Oversee the preparation of vehicles for disposal, completing condition reports
• Verify equipment and coordinate necessary repairs
• Monitor and track shift activities, including vehicle movements and planning for future fleet demand

Fleet Support Administrator

Business Development Rep

• Drive B2B Sales
• Lead the end-to-end sales process for used vehicles through B2B channels
• Identify new business opportunities, onboard new dealer partners, and strengthen existing relationships
• Serve as the primary point of contact for dealership buyers
• Build trust-based relationships through consistent communication
• Monitor local market trends and competitor pricing to ensure vehicle pricing remains competitive
• Proactively identify and address challenges within the remarketing process

Business Development Manager – Remarketing Automotive

Agent

• You ensure bookings are placed on appropriate systems accurately and send out and retrieve paperwork where necessary
• You establish new and develop existing business through relationships with customers via professional email and telephone correspondence
• You answer calls from customers to assist with queries, offering advice, support, and information, and recommending company products
• You complete all associated paperwork relating to vehicle transfers and yard checks
• You maintain appropriate face-to-face interaction, hospitality, and professionalism towards clients on site
• You accurately calculate rental estimates, chase quotes, and follow up

Rental Agent

Customer Support

• Point of contact for up to 25 employees
• Responding to all customer service-related inquiries
• Supporting process optimization and employee onboarding
• Responsible for coordinating day-to-day operations
• Use of monitoring and reporting tools

Customer Service Supervisor

Full-stack Engineer

• Own the Transformation End-to-End
• Be accountable for Fleet Ops target architecture
• Sequence the roadmap across teams and make strategic calls
• Build canonical data and event backbone
• Drive legacy decommissioning
• Run strategic forums and brief the executive committee
• Partner with lifecycle business owners and country GMs

Senior Director Product Engineering – Fleet

• Provide customer service during vehicle breakdowns and accidents
• Process customer requests via email or phone
• Create orders and book requested replacement vehicles
• Liaise with various insurance companies and roadside assistance providers

German-Speaking Agent, Replacement Reservations

• Ensure private customers receive replacement vehicles in case of breakdowns and accidents
• Process orders promptly and in a customer-oriented manner via email or phone
• Collaborate with various insurance and roadside assistance companies
• Create orders and reserve requested vehicles

German Speaking Agent, Replacement Reservations

• Ensure that private customers quickly and easily receive a replacement vehicle in case of breakdowns and accidents
• Work closely with various insurance and roadside assistance companies
• Processing orders promptly and in a customer-oriented manner via email or phone
• Creating orders and reserving the requested vehicles

German Speaking Agent, Replacement Reservation

Analyst

• Calculate and validate incentive and bonus payouts based on defined program rules
• Prepare recurring and ad hoc reports to track performance metrics
• Extract, clean, and validate data using Excel and SQL
• Collaborate closely with HR, Finance, and Operations teams
• Identify opportunities to improve efficiency and automate processes
• Maintain accurate records of payouts and adjustments

Performance Analyst

Data Engineer

• You explore, implement the latest AWS and big data technologies to uncover hidden opportunities, enable new capabilities, and build integrations for the SIXT Data Shop
• You design, build, and operate the core infrastructure underpinning the Data Platform — including Kubernetes workloads, AWS services, and reusable Terraform modules — with a focus on reliability, scalability, and developer experience
• You partner with Data Engineers, BI Analysts, and Data Scientists to architect optimal solutions for diverse analytical use cases, including dashboarding, ad hoc analytics, data-as-a-product, and machine learning
• You contribute to the Data Platform vision and roadmap through your expertise and intellectual curiosity, setting technical direction and engineering standards that the wider team builds on
• You demonstrate the highest standards of integrity and data protection when handling sensitive customer data

Staff Data Engineer

Inside Sales

• You support the Inside Sales team by leading, coaching, and managing workload distribution and performance
• You manage and improve processes for account setup, customer onboarding, billing coordination, documentation, reporting, and sales support
• You liaise as a systems expert, ensuring accuracy and consistency across Cobra, Salesforce, Highway, DocuSign, and other platforms
• You maintain strong Salesforce and system discipline, keeping account data, activities, billing status, and customer records accurate and up to date
• You receive and resolve client and account-related requests efficiently by partnering with internal teams including Pricing, Credit, Receivables, Legal, Implementation, Operations, and Sales
• You assist with leadership visibility around open requests, team workload, turnaround times, reporting needs, process gaps, and key support priorities