SIXT

Customer Support

• Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process.
• Handle customer inquiries efficiently and empathetically via phone and email, ensuring a smooth and positive experience at every touchpoint.
• Advise customers using in-depth knowledge of SIXT's products, services, and mobility solutions to recommend the best options for their needs.
• Improve customer satisfaction and loyalty through friendly, professional, and solution-oriented service.
• Identify and escalate complex cases when necessary, collaborating closely with internal teams to ensure timely and accurate resolution.
• Contribute as an active team player by supporting administrative tasks and sharing knowledge to continuously improve team performance.

Customer Service Agent — German & English Speaking

Business Development Rep

• Drive B2B Sales Lead the end-to-end sales process for used vehicles through B2B channels, with a primary focus on maximizing volume, margin, and market penetration
• Dealer Channel Management: Identify new business opportunities, onboard new dealer partners, and strengthen existing relationships to drive sustained growth
• Relationship Building & Account Management: Serve as the primary point of contact for dealership buyers. Build trust-based relationships through consistent communication, reliable service, and deep understanding of client needs
• Strategic Pricing Alignment: Monitor local market trends and competitor pricing to ensure our vehicle pricing remains competitive and aligns with broader company goals
• Problem Solving & Operational Excellence: Proactively identify and address challenges within the remarketing process, from inventory management to buyer concerns

Remarketing Business Development Manager

• Welcome customers upon arrival for a friendly return experience
• Inspect rental vehicles for damage and handle findings
• Complete return transactions accurately and advise customers on final rental charges
• Promote additional SIXT products and services when applicable
• Identify and tag vehicles for maintenance
• Work in various weather conditions and take on additional tasks as needed

Customer Service Return Agent

Business Development Manager – Remarketing, Automotive

Sales

• Drive B2B Sales
• Lead the end-to-end sales process for used vehicles through B2B channels
• Focus on maximizing volume, margin, and market penetration
• Identify new business opportunities, onboard new dealer partners, and strengthen existing relationships
• Serve as the primary point of contact for dealership buyers
• Build trust-based relationships through consistent communication
• Monitor local market trends and competitor pricing
• Proactively identify and address challenges within the remarketing process

Remarketing Sales Specialist

Automotive Business Development Manager

• Drive B2B Sales
• Lead the end-to-end sales process for used vehicles through B2B channels, with a primary focus on maximizing volume, margin, and market penetration
• Identify new business opportunities, onboard new dealer partners, and strengthen existing relationships to drive sustained growth
• Serve as the primary point of contact for dealership buyers
• Build trust-based relationships through consistent communication, reliable service, and deep understanding of client needs
• Monitor local market trends and competitor pricing to ensure our vehicle pricing remains competitive and aligns with broader company goals
• Proactively identify and address challenges within the remarketing process, from inventory management to buyer concerns

Data Engineer

• Drive Innovation by exploring and implementing the latest AWS and big data technologies.
• Collaborate Cross-Functionally with Data Engineers, BI Analysts, and Data Scientists.
• Shape Platform Strategy by contributing to the Data Platform vision and roadmap.
• Ensure Data Integrity by demonstrating exceptional work ethics and integrity.
• Architect Agentic Pipelines for Analytics by designing multi-agent workflows.
• Enable AI-Powered Data Products by driving the adoption of LLM-augmented data capabilities.

Senior Data Engineer – AI, Agentic Pipelines

Machine Learning Engineer

• Develop and maintain a solid infrastructure within the Data Science team focusing on DevOps processes
• Establish and extend tools to automate the Data Science Tech Stack to enhance MLOps processes
• Ensure reliable and scalable deployment foundation for ML models
• Collaborate effectively with stakeholders to achieve business goals
• Build and maintain infrastructure as code using Terraform

Senior Machine Learning Engineer

• Ensure seamless rental experience by verifying customer documents
• Assist customers in selecting the right vehicle and handle exchanges
• Offer additional products and services while addressing any questions or concerns
• Finalize rental agreements by confirming documents and explaining charges
• Inspect returned vehicles for damages, mileage, and fuel levels

Customer Service Agent – Exit Booth

Manager

• Lead your team, manage the fleet, and ensure top-quality service
• Responsible for budgets, sales, and market penetration across multiple branches
• Increase revenue and profitability
• Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents
• Recruit new team members in collaboration with the Talent team
• Responsible for the vehicle fleet, operational tasks, and ensure efficient workflows
• Ensure a premium customer service culture and optimize processes

Branch Manager

Product Manager

• Lead a customer centric product strategy, roadmap and backlog, ensuring an intuitive and premium car rental experience across all digital touch points
• Own and drive key features/projects over the full product development cycle: from ideation phase, through design, specification and development and over to the launch and post release analysis
• Collaborate closely with engineering, UX, Analytics, data science, operations, and the business stakeholders to define, build and launch products/features
• Demonstrate the ability to write crystal clear product specs, optimize conversion funnels, and to foster a culture of experimentation, encouraging the testing of new ideas and features through rapid prototyping and A/B testing
• Communicate product plans, benefits, KPIs and results to all stakeholders, including senior leadership, ensuring alignment and buy-in across the organisation
• Find the most efficient trade-off between high-value solutions for users and the complexity of implementation

Senior Product Manager

• Drive B2B Sales
• Lead the end-to-end sales process for used vehicles through B2B channels
• Identify new business opportunities, onboard new dealer partners, and strengthen existing relationships
• Serve as the primary point of contact for dealership buyers
• Build trust-based relationships through consistent communication
• Monitor local market trends and competitor pricing
• Proactively identify and address challenges within the remarketing process