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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing high-volume bookings and customer interactions within the Hire industry, ensuring accuracy in paperwork and vehicle inspections while maintaining professionalism and effective communication.
Highest-signal resume keywords
High-Volume Agent ExperienceCustomer Relationship ManagementAccurate Paperwork CompletionStrong Communication SkillsValid Driving License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Booking Systems ManagementRental Estimate CalculationVehicle InspectionPaperwork Processing
Soft Skills
Attention to DetailTeam CollaborationProfessionalismCustomer Support
Industry Keywords
Hire IndustryFast-Paced EnvironmentShift Rotation
About the role
Key responsibilities & impact- You ensure bookings are placed on appropriate systems accurately and send out and retrieve paperwork where necessary
- You establish new and develop existing business through relationships with customers via professional email and telephone correspondence
- You answer calls from customers to assist with queries, offering advice, support, and information, and recommending company products
- You complete all associated paperwork relating to vehicle transfers and yard checks
- You maintain appropriate face-to-face interaction, hospitality, and professionalism towards clients on site
- You accurately calculate rental estimates, chase quotes, and follow up
Requirements
What you’ll need- You bring significant experience working within a high-volume, fast-paced Agent role, preferably within the Hire industry
- You excel in a dynamic environment and can work under pressure, both independently and as part of a team
- You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections
- You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings
- You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service
- You hold a valid driving license and bring a minimum of 12 months driving experience.
Benefits
Comp & perks- Competitive Compensation & Financial Security: Receive an attractive annual salary and a performance-based bonus.
- Secure your future with enrolment in SIXT's pension scheme
- Generous Time Off: Enjoy 22 days of annual leave, plus bank holidays
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
- Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme
