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SIXT

German-Speaking Agent, Replacement Reservations

SIXT

German Speaking Agent handling customer requests for vehicle replacements in a remote team for Sixt. Requires fluency in German and English, offering flexible remote work and attractive benefits.

Posted 7/4/2026full-timeRemote • 🇪🇸 SpainMid-LevelSenior💰 €21,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills during vehicle breakdowns and accidents, effectively communicating with customers and liaising with insurance companies and roadside assistance providers. Proficient in managing customer requests and adapting to a dynamic work environment while maintaining a solution-focused mindset.

Highest-signal resume keywords
Customer-OrientedFluency In GermanFluency In EnglishEffective Communication SkillsBasic Experience With MS Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
FlexibilityTeamworkSolution-Focused Mindset
Tools & Technologies
MS Office
Industry Keywords
Customer ServiceVehicle BreakdownAccidentsInsurance CompaniesRoadside Assistance

About the role

Key responsibilities & impact
  • Provide customer service during vehicle breakdowns and accidents
  • Process customer requests via email or phone
  • Create orders and book requested replacement vehicles
  • Liaise with various insurance companies and roadside assistance providers

Requirements

What you’ll need
  • Customer-oriented
  • Fluency in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus
  • Effective communication skills
  • Flexibility to adapt to a dynamic work environment
  • Ability to work well in a team
  • Solution-focused mindset
  • Basic experience with MS Office applications (Word, Outlook)

Benefits

Comp & perks
  • Permanent contract (open-ended)
  • Job stability with opportunities for advancement
  • Access to artificial intelligence tools from day one
  • €60 remote work allowance
  • 30% night shift bonus
  • Additional vacation days for SIXT anniversary
  • Private health benefits
  • Childcare support
  • Meal card
  • Family and friends discounts on SIXT rentals