German Speaking Agent, Replacement Reservation

SIXT

Customer service agent handling vehicle replacement reservations remotely for SIXT. Collaborating with insurance companies to ensure customer satisfaction.

Posted 7/4/2026full-timeRemote • 🇪🇸 SpainMid-LevelSenior💰 €21,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by efficiently processing orders and providing timely solutions for vehicle replacements. Proficient in managing communications with insurance and roadside assistance companies while being fluent in multiple languages.

Highest-signal resume keywords

Fluent In GermanFluent In EnglishCustomer Service SkillsMS Office ProficiencyProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent CommunicationOpen-MindednessCustomer Needs Anticipation

Tools & Technologies

MS Office

Industry Keywords

Vehicle ReplacementRoadside AssistanceInsurance Coordination

About the role

Key responsibilities & impact

Ensure that private customers quickly and easily receive a replacement vehicle in case of breakdowns and accidents
Work closely with various insurance and roadside assistance companies
Processing orders promptly and in a customer-oriented manner via email or phone
Creating orders and reserving the requested vehicles

Requirements

What you’ll need

Fluent in German and English ; additional languages such as Spanish, French, Italian, or Dutch are a plus
Initial experience working with MS Office programs (Word, Outlook)
Excellent ability to understand and anticipate customer needs
Open-minded, communicative, and enjoy writing and making phone calls
Ability to quickly identify problems and propose effective solutions

Benefits

Comp & perks

Permanent Contract (Contrato Indefinido)
AI at your fingertips
Attractive Salary and Professional Growth Opportunities
Flexible Remote Work Model
Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT
Benefit from private health insurance, childcare support, and/or a restaurant card
Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more