Sicredi

Product Operations

• Execute and monitor portfolio transfer operations, including:
• Preparation, validation and provision of datasets;
• Interface with Funds, Securitization agents and internal teams;
• Monitoring operational workflows and deadlines;
• Ensuring compliance and data quality.
• Structure and improve operational processes for portfolio transfer, promoting:
• Standardization and continuous improvement;
• Reduction of operational risks;
• Efficiency gains and scalability.
• Develop and maintain automations, focusing on:
• Creating Python scripts for data processing and operational routines;
• Developing and maintaining RPA (UiPath) for repetitive task execution;
• Identifying automation opportunities in collections and recovery processes.
• Work with data in a structured way, performing:
• Analysis and validation of large volumes of information;
• Cross-referencing datasets and generating operational insights;
• Supporting the construction of controls and KPIs.
• Support initiatives to improve the collections/recovery operation by contributing to:
• Process flow reviews;
• Identification of bottlenecks;
• Proposing data-driven and automation-based solutions.

Senior Product Operations Analyst – Automation Focus

Business Analyst

• Work with business areas to understand needs and structure requests (upstream), supporting the creation of clarity before solutions are defined;
• Support the evolution of BPM flows and dynamic views in the Senior tool;
• Contribute to building simple agents in Copilot, using unrestricted-use content;
• Configure, add and maintain informational content in Theo, Sicredi's artificial intelligence (via Watson);
• Monitor initiatives under your responsibility, applying project management practices for organization, prioritization and ensuring progress through to delivery;
• Contribute to identifying innovation opportunities in the evolution of processes and solutions within the area;
• Contribute to the continuous improvement of processes and employee experience.

People and Culture Analyst – Project Management, Innovation and Process Evolution

• Apoiar o planejamento e a otimização de processos logísticos, auxiliando na análise de tempos e movimentos e colaborando com fornecedores para garantir a distribuição adequada e pontual de equipamentos.
• Monitorar o estoque de máquinas, acompanhando entradas e saídas, evitando excessos ou faltas e assegurando a acuracidade das informações.
• Realizar negociações operacionais com fornecedores e cooperativas, garantindo alinhamento e boas condições dentro dos processos estabelecidos.
• Analisar dados e indicadores relacionados à logística, propondo ajustes e melhorias contínuas nos processos.
• Contribuir para a implementação de ferramentas e rotinas que tornem o fluxo logístico mais eficiente.
• Atuar na resolução de problemas, tratando com demandas dinâmicas e ajudando a encontrar soluções práticas diante de desafios do dia a dia.

Analista de Negócios JR – Foco em Logística de Aceitação

Analyst

• Mapear processos de tecnologia e identificar riscos e controles
• Avaliar desenho e efetividade de controles
• Experiência em controles internos de TI, com visão além de ITGC
• Realizar análises de risco de tecnologia e cibersegurança
• Conhecimento prático de gestão de incidentes e problemas (ITIL)
• Entendimento de arquitetura de TI e funcionamento de sistemas/aplicações
• Noções de cibersegurança (vulnerabilidades, acessos, monitoramento, resposta a incidentes)
• Monitorar incidentes de TI e apoiar análises de causa raiz
• Apoiar governança de acessos, segregação de funções (SoD) e gestão de identidades
• Contribuir para políticas, normas e procedimentos de segurança e controles

Analista de Controles Internos – Foco Cyber e Tecnologia

Financial Planning and Analysis

• Act in the structuring and operation of an offshore branch;
• Structure liquidity and capital financial instruments in the international market;
• Participate in the negotiation of transactions in the financial market;
• Lead the process for issuing credit ratings and ESG ratings;
• Identify and develop new lines and opportunities for sustainable fundraising via loans or debt issuance;
• Represent Sicredi to the financial market and maintain relationships with shareholders;
• Support the formalization and monitoring processes for transactions executed by the department;
• Provide information to meet various demands, including audits, compliance, internal controls, risk and accounting;
• Assist with analyses and routines necessary for sustainable financings, including management of underlying assets (asset backings), document reporting and impact indicator reporting;
• Carry out partner onboarding/update processes – *KYP: Know Your Partner*.

Senior Analyst, Financial Institutions and Sustainable Finance

Full-stack Engineer

• Desenvolvimento back-end utilizando Java orientada a objetos, Design Patterns;
• Desenvolvimento de aplicações e serviços REST;
• Arquitetura e melhores práticas de desenvolvimento;
• Kubernetes e Spring Cloud;
• Integrações com Kafka;
• Práticas de testes unitários, micro serviços e arquitetura distribuída;
• Conceitos de SOLID, utilização de padrões clean code para desenvolvimento, técnicas de code review;
• Experiência com Git;

Engenheiro de Software PL

• Support and resolve incidents during integration with the Pix receiving API
• Monitor operations and related KPIs
• Identify and advocate opportunities for improvement
• Advocate for the prioritization of incidents and problems
• Automate operational processes
• Troubleshoot and resolve incidents
• Train different stakeholders on operational topics
• Create manuals and presentations to support and present proposals
• Participate in team ceremonies
• Provide on-call support

Mid-level Product Operations Analyst – Focus on Pix

• Execute and monitor product operational routines;
• Support backlog management, SLAs, and demand queues;
• Support initial analysis, incident tracking, and prioritization with Product Managers (PMs);
• Assist in identifying systemic failures and collecting technical evidence;
• Support process mapping, improvement, and automation;
• Contribute to the creation of manuals, documentation, and presentations;
• Work collaboratively with Product, Technology, and Operations teams;
• Availability for on-call duty.

Junior Product Operations Analyst – Focus on Pix

• Serve members and cooperatives with excellence via channels such as phone and chat for requests related to payment, receipt and acceptance products.
• Log, monitor and ensure resolution of tickets with empathy, a strong sense of responsibility and focus on completing processes.
• Identify opportunities for continuous improvement based on user feedback, contributing to the enhancement of the experience.
• Collaborate with different areas across Sicredi to ensure an integrated and efficient journey for members.

Junior Customer Service Analyst

Data Engineer

• Define and evolve the data platform roadmap aligned with the PETI and strategic priorities
• Prioritize and manage the backlog of data, analytics, and AI initiatives
• Coordinate alignment with business areas, cooperatives, and technical teams
• Support the evolution of the Gold Layer and initiatives linked to PACTO
• Translate business needs into scalable technical solutions
• Ensure continuous value delivery through data products
• Monitor performance and adoption metrics of the solutions
• Work alongside engineering, architecture, and data teams to execute deliveries
• Identify opportunities to use data and AI to generate value
• Support cooperatives in advancing their use of data
• Structure business cases and support data-driven decision making

Senior Data Engineer

• Stay up to date on products and performance of the main competitors active in the distribution of Investment and Pension products
• Analyze, propose solutions and lead initiatives related to the evolution of the investment and pension product lineup
• Coordinate with the product team regarding improvements and enhancements to investment and pension product features
• Perform product performance analyses versus market peers
• Analyze data to track delivery results
• Manage relationships with partner asset managers

Business Analyst PL – Allocation Focus, Investment and Pension Product Offering Management

• Provide excellent service to members and cooperatives via channels such as phone and chat, handling inquiries related to payments, receivables and acceptance products.
• Log, track and ensure ticket resolution with empathy, a sense of responsibility and a focus on completing processes.
• Identify opportunities for continuous improvement based on user feedback, contributing to the enhancement of the experience.
• Work in partnership with different areas/departments at Sicredi to ensure an integrated and efficient journey for members.

Junior Customer Service Analyst – Preferably for Black candidates

• Lead and support continuous improvement initiatives, operational evolution and process transformation
• Organize, plan and monitor accounting and operational routines
• Connect different departments and stakeholders to build more efficient and sustainable solutions
• Support analysis of KPIs, operational metrics, risks and accounting impacts
• Apply critical thinking to identify root causes, opportunities and operational efficiencies
• Contribute to automation, standardization and process improvement efforts
• Assist in designing workflows, controls, governance and tracking of deliverables
• Act as a technical reference and provide guidance within the scope of responsibility
• Participate in meetings with internal teams, cooperatives and partners to strengthen relationships and align expectations

Senior Accounting Analyst

• Stay up to date on products and performance of the main competitors operating in the distribution of investment and pension products;
• Analyze, propose solutions and lead initiatives related to the evolution of the investment and pension product lineup;
• Coordinate with the product team regarding improvements and enhancements to investment and pension product functionalities;
• Perform performance analyses of products versus market peers;
• Analyze data to monitor delivery results;
• Maintain relationships with partner asset managers;

Mid-level Business Analyst – Allocation, Investment and Pension Offering Management

Assessor

• Drive improvements to technology processes
• Identify, prioritize and support the implementation of automation initiatives, integrations (APIs) and solutions using Artificial Intelligence
• Map, analyze and evolve processes with a focus on efficiency, risk reduction and improved experience
• Assess potential gains (time, cost, quality and risk) in proposed solutions
• Support or lead technology implementation initiatives with Cooperatives and relevant areas
• Monitor initiative outcomes through indicators and performance metrics
• Ensure solutions are aligned with architecture, technical standards and System guidelines
• Act as a bridge between the Central office, Cooperatives and system areas, facilitating decisions and alignments
• Represent the Central office in forums, working groups and local and system-wide initiatives
• Monitor trends, risks, regulations and technologies, ensuring adherence to governance and information security