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Sicredi

Junior Product Operations Analyst – Focus on Pix

Sicredi

Analista de Operações em equipe de Pagamentos Instantâneos no Sicredi, focando em eficiência operacional e suporte a cooperativas e associados.

Posted 6/30/2026full-timePorto Alegre • 🇧🇷 BrazilJuniorWebsite

Tech Stack

Tools & technologies
OracleSQL

About the role

Key responsibilities & impact
  • Execute and monitor product operational routines;
  • Support backlog management, SLAs, and demand queues;
  • Support initial analysis, incident tracking, and prioritization with Product Managers (PMs);
  • Assist in identifying systemic failures and collecting technical evidence;
  • Support process mapping, improvement, and automation;
  • Contribute to the creation of manuals, documentation, and presentations;
  • Work collaboratively with Product, Technology, and Operations teams;
  • Availability for on-call duty.

Requirements

What you’ll need
  • Bachelor's degree in a related field (e.g., Business Administration, Accounting, Information Technology, or similar);
  • Intermediate Excel skills;
  • Basic knowledge of SQL (Oracle);
  • Familiarity with Microsoft 365 and Power Automate;
  • Knowledge of agile methodologies;
  • Familiarity with Jira or Kanban tools;
  • Basic knowledge of AI, automation, and continuous improvement;
  • Good interpersonal skills and ability to work in a team;
  • Clear and objective communication.

Benefits

Comp & perks
  • Fixed 14th and 15th salaries;
  • Profit-sharing / performance-based participation (according to seniority);
  • Health and dental plans without co-pay;
  • Wellness programs through Wellhub (formerly Gympass), including nutrition, psychology, occupational health, massage, running groups, and local gym access;
  • Meal and food vouchers (VA/VR) with flexible allocation between cards, no co-pay;
  • Extended maternity and paternity leave;
  • Childcare or nanny assistance for children up to 6 years and 11 months;
  • Support for children with disabilities, no age limit;
  • Life insurance;
  • Private pension plan up to 8% of salary;
  • Training platform – Sicredi Aprende, with a variety of courses;
  • 40-hour workweek using a time-bank system;
  • Remote work allowance (except for positions that are 100% on-site).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Intermediate Excel SkillsBasic SQLProcess MappingAutomationContinuous Improvement
Soft Skills
Interpersonal SkillsTeam CollaborationClear Communication