Shermco Industries

Sales Engineer

• Consult with industrial clients to gather operational requirements and conceptualize appropriate control system architectures from limited information
• Develop estimates for turnkey integration solutions covering engineering, control panel fabrication, desktop HMI setup, PLC programming, field installation, and commissioning
• Review proposal specifications and drawings to estimate industrial electrical projects
• Estimate new construction and retrofit upgrades
• Identify opportunities to modernize aging industrial infrastructure, including legacy Allen-Bradley PLC-5 migrations
• Attend pre-bid meetings and tour job sites to confirm take-offs
• Prepare project takeoffs, submittals, and proposals
• Request vendor quotes for equipment and materials, especially PLC and HMI hardware/software
• Complete client-required documents on time
• Draft scope inclusions, exclusions, and estimate clarifications
• Identify and meet customer needs, expectations, and requirements
• Interact professionally with employees, vendors, clients, and others
• Maintain backup working files supporting estimate figures and supplier pricing
• Support other department personnel, including estimates in other disciplines
• Perform additional assignments as directed by the supervisor

Sales Engineer III

Technician

• Install, maintain, troubleshoot, and repair instrumentation and electrical systems
• Read and interpret P&IDs, loop drawings, installation details, layout drawings, and construction documents
• Complete assigned tasks according to construction project specifications
• Perform mechanical and electrical installation of control panels and instrumentation
• Install rigid, EMT, PVC-coated rigid conduit, service feeders, branch circuits, controls, fiber, network cabling, stainless tubing, and instrumentation
• Install service equipment, MCCs, and panelboards
• Perform field wiring of control panels and instrumentation
• Install, calibrate, and commission pressure, flow, level, temperature, and analytical instruments
• Assist with troubleshooting instrumentation, control valves, process controllers, PLC hardware, and control systems
• Assist with repair, testing, and installation of control panels, PLCs, I/O modules, and communications equipment
• Ensure safety is maintained as a personal core value
• Ensure compliance with company policies and safety requirements
• Travel approximately 90%

Field Technician II

Supervisor

• Supervise and develop a team of 5 to 10 Field Service Technicians
• Work as a job leader and/or Field Service Technician when assigned
• Provide work direction to execute customer jobs according to scope and budget
• Ensure technicians have the tools and equipment needed
• Review safety-training completion weekly and enforce EHS policies and procedures
• Ensure proper use of JHA, AHA, Lifted Conductor, and Energized Work Permits
• Mentor technicians on Human Performance principles and tools
• Assess technical skills, maintain quarterly skills matrices, develop career paths and training plans
• Ensure data sheets, SOP compliance, customer data, and reports are accurate and timely
• Assist technicians with certification exam preparation
• Ensure exceptional customer service and obtain timely, accurate, approved change orders
• Coach and mentor technicians on effectively running jobs
• Deliver key messages, escalate unresolved business issues, and maintain regular communication
• Meet with the supervisory group at least monthly
• Provide ongoing feedback, address performance concerns, issue approved disciplinary action, and conduct annual performance reviews
• Recommend merit raises according to policy

Front Line Supervisor

Receptionist

• Welcome clients, visitors, vendors, employees, and guests and provide professional assistance
• Answer, screen, and direct incoming calls
• Maintain a clean, organized, and welcoming reception area
• Assist with visitor questions, directions, sign-in processes, and meeting room coordination
• Provide filing, scanning, document preparation, correspondence, and clerical support
• Receive, sort, distribute, and prepare incoming and outgoing mail and courier packages
• Prepare, stamp, and mail cheques for the Accounting department
• Support shipping and receiving and notify employees of deliveries
• Restock refrigerators, snacks, coffee, kitchen supplies, and office supplies
• Monitor and order facility and office supplies and maintain inventory levels
• Identify office maintenance or cleanliness needs and escalate requests
• Maintain new-hire package inventory and prepare and send onboarding packages
• Support HR, recruitment, and office leadership with onboarding, employee communications, and office coordination
• Coordinate cleaner requests, food orders, vendors, meetings, training sessions, refreshments, room setup, supplies, and cleanup
• Reconcile the monthly SaskTel Mobility invoice and follow up on discrepancies
• Assist with accounting-related administrative coordination
• Track waste, power, and energy consumption for Canadian offices
• Maintain accurate records, spreadsheets, and supporting reporting documentation

Receptionist, Temp

• Perform inspection, testing, troubleshooting, and repair of power and distribution transformers
• Identify and repair oil leaks; replace gaskets, seals, and related components
• Repair or replace radiators, bushings, and auxiliary transformer components
• Conduct internal transformer inspections and perform maintenance on load tap changers (LTCs)
• Operate vacuum dehydration and oil processing systems, including filtration, reclamation, and replacement
• Execute transformer vacuum fill and assemblies
• Perform electrical testing to NETA ATS and MTS standards
• Support commissioning, preventive maintenance, and outage response activities
• Maintain accurate service documentation and reports using digital tools such as PowerDB
• Follow company, client, and regulatory safety procedures and standards

Senior Transformer Technician

QA Engineer

• Perform incoming electrical inspections and diagnostic testing on motors, generators, rotors, stators, and related electrical equipment
• Conduct and document insulation resistance, polarization index, winding resistance, surge comparison, hi-pot, core loss, rotor, and continuity testing
• Review test data for completeness and accuracy and assist with defect identification and failure investigations
• Support root cause analysis by providing accurate testing records
• Ensure compliance with company quality procedures, customer requirements, and applicable acceptance criteria
• Support initial inspection reports and final reports
• Record testing data in approved databases, travelers, and reporting systems
• Attach supporting documents, photographs, and inspection notes to repair records
• Generate preliminary condition reports and repair recommendations
• Provide technical feedback to project managers, estimators, and repair personnel
• Communicate abnormal findings that may affect repair scope or customer quotations
• Support production teams with test interpretation and troubleshooting assistance
• Assist with verification testing following repair activities when required
• Maintain testing instruments and verify equipment calibration before use
• Follow electrical safety procedures, PPE requirements, lockout/tagout, and energized work practices

Electrical Testing Supervisor – QA Support

Project Manager

• Oversee electrical services jobs involving inspection, testing, troubleshooting, start-up, and data collection for low-, medium-, and high-voltage electrical systems up to 500kV
• Manage moderately complex relay calibration and power metering
• Perform at least 50% of job duties in the field
• Participate in pre-planning, walk-throughs, estimating, and quoting with the sales department
• Identify and assign crew-member job assignments
• Interface with customers, attend meetings, provide updates, resolve issues, and conduct final job walks
• Identify expanded job-scope opportunities and coordinate additional billing with the Account Manager
• Monitor job budgets through technician time and material costs
• Ensure successful start-up before energizing
• Complete, compile, review, and submit accurate reports to the Production Manager
• Rotate emergency on-call duty and respond to customer emergencies promptly

Project Manager, Field Services

Manager

• Monitor and analyze department performance metrics, including utilization, staffing levels, work-in-progress, and forecasts
• Review departmental P&L reports, identify trends and discrepancies, and implement corrective actions
• Participate in developing and executing annual business plans
• Lead business development efforts and provide strategic direction and oversight to the sales team
• Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff
• Promote and enforce company safety policies and ensure participation in new hire and annual safety training
• Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures
• Collaborate with branch and department managers to deliver company-wide customer solutions
• Partner with HR, Workforce Development, and Regional Management to foster continuous improvement
• Mentor and develop subordinate managers
• Perform other duties as needed to support organizational success

Field Service Manager

• Perform terminations for cabling and repairs on medium/high (5kV and up) voltage electrical distribution systems
• Perform cable splicing of medium voltage lines
• Install additional power feeds and make land connections on transformers, junction boxes, switchgear, switches, and related equipment
• De-energize high-voltage lines or equipment, test for voltage, and install grounding devices for worker safety
• Assist with installation and maintenance of transformers, capacitors, insulators, lightning arrestors, switches, circuit breakers, and other high-voltage distribution accessories
• Locate and identify failed cables for repair
• Work in, near, or on hot lines when necessary using appropriate equipment
• Perform work according to OSHA, National, and site-specific safety practices and procedures
• Perform other duties assigned by Site Management
• Work hands-on in the field alongside engineers and field technicians

Senior Medium Voltage Cable Termination Technician

• Consult with industrial clients to gather operational requirements and conceptualize control system architecture
• Develop estimates for turnkey integration solutions covering engineering, control panels, HMI setup, PLC programming, installation, and commissioning
• Review proposal specifications and drawings for industrial electrical project estimates
• Estimate new construction and retrofit upgrades
• Identify opportunities to modernize aging industrial infrastructure, including legacy Allen-Bradley PLC-5 migrations
• Attend pre-bid meetings and tour job sites for take-offs
• Prepare project takeoffs, submittals, and proposals
• Request vendor quotes and accurately size and source PLC and HMI hardware/software
• Complete client-required documents on time
• Draft estimate scope inclusions, exclusions, and clarifications
• Identify and meet customer needs and requirements
• Maintain working-document files supporting estimate figures and supplier pricing
• Support other department personnel and perform additional assignments as directed

PLC Sales Engineer

Account Manager

• Manage accounts and target industrial, data center, hospital, and electrical-contractor customers
• Sell Shermco’s electrical testing, maintenance, repair, and engineering services
• Perform direct sales and business development to achieve growth, retention, and targeted sales goals
• Qualify prospective sales opportunities and determine which to pursue
• Attain yearly multi-million-dollar sales budgets
• Develop and implement sales strategies
• Prepare estimates, sales proposals, and sales presentations
• Visit assigned accounts regularly to maintain strategic relationships and identify changes and opportunities
• Maintain industry and technical knowledge based on market requirements
• Support road shows, conferences, tradeshows, sales trainings, trade organizations, and other sales activities
• Manage pricing and channel issues involving competitive quotes and cross-selling conflicts
• Support accounts through sales, purchase orders, terms and conditions, and customer relations
• Perform job walks and act as a focal point between sales and production
• Support lunch-and-learns and lead customer discussions
• Work with Customer Service to enhance the customer buying experience
• Support Shermco training events and trade shows
• Import sales activity into CRM

Territory Account Manager – Electrical/Industrial

• Install, commission, test, and maintain protective relay equipment, powerline carrier equipment, digital fault recorders, RTUs, and communication processors
• Functionally test protection and control circuitry for transmission lines, HV bus, transformers, circuit breakers, feeders, reactors, and capacitor banks
• Perform RTU and telecom upgrades for clients
• Review, document, and submit test reports for client reporting and regulatory purposes
• Interpret one-line, three-line, wiring, schematic, and communication configuration diagrams and identify discrepancies
• Complete time and expense reports
• Perform P&C procedures, relay testing, test plan building, function testing, end-to-end testing, and protection scheme troubleshooting
• Communicate with clients about daily testing activities, schedules, roadblocks, and material/testing issues
• Test and check out RTU/SCADA points, including analogs, commands, and statuses
• Travel extensively to client work locations and work overtime as needed

Protection & Controls Technician

• Electrical Project Managers oversee electrical services jobs involved with the inspecting, testing, troubleshooting, performing start-up and collection of data of low, medium and high voltage (to 500kV) electrical systems, and moderately complex relay calibration and power metering.
• At least 50% of the job duties will be performed in the field.
• Involved in the pre-planning, walk-through and working with sales department on estimating and quoting jobs.
• Identify and assign individual job assignments of crew members.
• Interface with the customer throughout jobs and attend customer meetings as requested or needed to provide job updates, progress status, and resolve issues.
• Identify opportunities for expanded job scope and discuss with customer and Account Manager.
• Communicate with the assigned Account Manager on any additional billing.
• Monitor job budget by reviewing each technicians’ job time and material costs.
• Conduct a final job walk with customer before energizing, discuss job scope and ensure start-up goes well.
• Complete, compile and review reports for accuracy and provide to Production Manager.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

Project Manager – Field Services

Field Engineer

• Field Service Test Technicians travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems.
• Instrument transformer tests
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Test both electro-mechanical and solid state relays
• Cable testing - Tan Delta, Power Factor, VLF, DC Hipot
• Automatic transfer switch troubleshooting
• Low, Medium and High voltage switchgear and circuit breaker testing
• Moderately complex relay calibration and power metering.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

Sales Engineer III

Field Technician II

Front Line Supervisor

Receptionist, Temp

Senior Transformer Technician

Electrical Testing Supervisor – QA Support

Project Manager, Field Services

Field Service Manager

Senior Medium Voltage Cable Termination Technician

PLC Sales Engineer

Territory Account Manager – Electrical/Industrial

Protection & Controls Technician

Project Manager, Field Services

Project Manager – Field Services

Field Service Technician, NETA