Shermco Industries

Manager

• Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations
• Foster and promote a positive culture within direct report team and collaborating teams
• Demonstrate Shermco’s Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
• Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
• Develop and implement operational policies and procedures to ensure efficiency and effectiveness
• Collaborate with other departments to ensure seamless operations and customer satisfaction
• Ensure compliance with all relevant regulations and standards
• Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
• Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
• Manage budgets and allocate resources appropriately
• Monitor and analyze operational performance metrics to identify areas for improvement
• Identify and implement new technologies and processes to improve operations
• Provide regular reports to senior management on operational performance and progress towards goals
• Occasionally perform field work to support the team and business needs

General Manager, Electrical Field Services

• Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.
• Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.
• Participate in the development and execution of annual business plans.
• Lead business development efforts, providing strategic direction and oversight to the sales team.
• Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.
• Promote and enforce company safety policies and ensure participation in new hire and annual safety training.
• Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.
• Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.
• Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
• Mentor and develop subordinate managers to strengthen leadership and technical capabilities.
• Perform other duties as needed to support organizational success.

Field Service Manager

Program Manager

• Project Ownership
• Understanding P&L for client projects
• Understand contracts requirements and scope of work
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities.
• Maintain executive-level relationships with key stakeholders for National Accounts.
• Facilitate annual strategic planning sessions with customers and internal leadership.
• Align Shermco service capabilities with customer long-term infrastructure and reliability needs.
• Cross Functional Program Coordination
• Coordinate execution across all Shermco organizations, branches and service groups.
• Lead recurring internal program coordination meetings.
• Resolve inter-branch operational conflicts and ensure consistent execution standards.
• Establish and maintain standardized reporting structures and communication cadence across participating branches.

Program Manager – Electrical, National Account Focus

Field Engineer

• Perform electrical testing, maintenance, and repair services on electrical distribution systems
• Inspect, test, troubleshoot, perform start-up on low, medium and high voltage electrical systems
• Conduct transformer tests, relay calibration, and circuit breaker testing
• Respond to customer emergencies in a timely manner

NETA Field Service Technician

• Project Ownership
• Understanding P&L for client projects
• Understand contracts requirements and scope of work
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities.
• Maintain executive-level relationships with key stakeholders for National Accounts.
• Facilitate annual strategic planning sessions with customers and internal leadership.
• Align Shermco service capabilities with customer long-term infrastructure and reliability needs.
• Cross Functional Program Coordination
• Coordinate execution across all Shermco organizations, branches and service groups.
• Lead recurring internal program coordination meetings.
• Resolve inter-branch operational conflicts and ensure consistent execution standards.
• Establish and maintain standardized reporting structures and communication cadence across participating branches.
• Financial Management
• Monitor estimate-to-actual performance trends.
• Identify early indicators of margin erosion or project risk.
• Track change order capture rates and financial performance drivers.
• Lead quarterly financial performance reviews with executive leadership.
• Contract & Scope Control
• Interpret and manage contract requirements
• Ensure scope clarity and enforce structured change management
• Lead RFI development and tracking
• Prevent unauthorized scope execution
• Risk Management
• Develop and maintain formal project risk registers
• Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks.
• Conduct monthly program risk reviews.
• Escalate material risks to executive leadership when appropriate
• Proactively mitigate safety, financial, schedule, and resource risks
• Escalate high-impact risks appropriately
• Lead contingency and recovery planning
• Operational Governance
• Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards.
• Lead program-level lessons learned reviews to improve future execution.
• Customer Relationship Management
• Serve as primary client interface
• Maintain quarterly executive touchpoints with strategic customers.
• Lead Executive Business Reviews (EBRs).
• Own resolution of escalated operational or service issues.
• Monitor customer satisfaction and service quality metrics
• Schedule Management
• Lead project update meetings and executive briefings
• Navigate conflict professionally while protecting Shermco’s interests
• Develop opportunities for repeat business
• Sales, Growth and Execution
• Lead cross-functional teams including technicians, engineers, and subcontractors
• Conduct structured project kickoff meetings
• Drive execution quality and minimize rework
• Ensure disciplined documentation and turnover standards
• Identify opportunities to expand Shermco’s services within strategic accounts.
• Ensure pricing alignment across regions and branches.
• Participate in review of large proposals to ensure strategic alignment.
• Prevent uncoordinated pricing or discounting across Shermco regions.
• Support capture strategies for large capital projects.
• Executive Reporting
• Provide clear project performance updates to senior leadership
• Present risk summaries, financial forecasts, and mitigation plans
• Participate in post-project reviews and lessons learned sessions

• The Field Service Technician will be responsible for performing electrical testing, maintenance, and repair services on electrical distribution systems and equipment.
• The technician will work with a team of professionals to ensure that all work is completed safely, efficiently, and to the highest quality standards.
• Field Service Technician travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems.
• Instrument transformer tests
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Test both electro-mechanical and solid state relays
• Cable testing - Tan Delta, Power Factor, VLF, DC Hipot
• Automatic transfer switch troubleshooting
• Low, Medium and High voltage switchgear and circuit breaker testing
• Moderately complex relay calibration and power metering.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

Field Service Technician

Project Manager

• Assume full P&L responsibility for assigned projects
• Manage projects ranging from $500k to multi-million-dollar contracts
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and manage detailed project budgets
• Monitor labor productivity and cost performance
• Maintain forecasting accuracy and revenue alignment
• Identify, price, and capture change order opportunities
• Manage billing cycles and cash flow exposure
• Interpret and manage contract requirements
• Ensure scope clarity and enforce structured change management
• Lead RFI development and tracking
• Prevent unauthorized scope execution
• Develop and maintain formal project risk registers
• Proactively mitigate safety, financial, schedule, and resource risks
• Escalate high-impact risks appropriately
• Lead contingency and recovery planning
• Develop and manage detailed project schedules
• Coordinate shutdown windows and critical path milestones
• Document and manage delay impacts
• Align workforce and engineering resources to schedule demands
• Lead cross-functional teams including technicians, engineers, and subcontractors
• Conduct structured project kickoff meetings
• Drive execution quality and minimize rework
• Ensure disciplined documentation and turnover standards
• Serve as primary client interface
• Lead project update meetings and executive briefings
• Navigate conflict professionally while protecting Shermco’s interests
• Develop opportunities for repeat business
• Provide clear project performance updates to senior leadership
• Present risk summaries, financial forecasts, and mitigation plans
• Participate in post-project reviews and lessons learned sessions

• The Field Service Technician - Electrical Testing will be responsible for performing electrical testing, maintenance, and repair services on electrical distribution systems and equipment.
• Field Service Test Technicians travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems.
• Instrument transformer tests.
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Test both electro-mechanical and solid state relays.
• Cable testing - Tan Delta, Power Factor, VLF, DC Hipot.
• Automatic transfer switch troubleshooting.
• Low, Medium and High voltage switchgear and circuit breaker testing.
• Moderately complex relay calibration and power metering.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

• Understanding P&L for client projects
• Understand contracts requirements and scope of work
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities.
• Maintain executive-level relationships with key stakeholders for National Accounts.
• Facilitate annual strategic planning sessions with customers and internal leadership.
• Align Shermco service capabilities with customer long-term infrastructure and reliability needs.
• Coordinate execution across all Shermco organizations, branches and service groups.
• Lead recurring internal program coordination meetings.
• Resolve inter-branch operational conflicts and ensure consistent execution standards.
• Establish and maintain standardized reporting structures and communication cadence across participating branches.
• Monitor estimate-to-actual performance trends.
• Identify early indicators of margin erosion or project risk.
• Track change order capture rates and financial performance drivers.
• Lead quarterly financial performance reviews with executive leadership.
• Interpret and manage contract requirements
• Ensure scope clarity and enforce structured change management
• Lead RFI development and tracking
• Prevent unauthorized scope execution
• Develop and maintain formal project risk registers
• Conduct monthly program risk reviews.
• Escalate material risks to executive leadership when appropriate
• Proactively mitigate safety, financial, schedule, and resource risks
• Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards.
• Lead program-level lessons learned reviews to improve future execution.
• Serve as primary client interface
• Maintain quarterly executive touchpoints with strategic customers.
• Lead Executive Business Reviews (EBRs).

Program Manager, Electrical/National Account Focus

• Project Ownership
• Understanding P&L for client projects
• Understand contracts requirements and scope of work
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities
• Maintain executive-level relationships with key stakeholders for National Accounts
• Facilitate annual strategic planning sessions with customers and internal leadership
• Align Shermco service capabilities with customer long-term infrastructure and reliability needs
• Cross Functional Program Coordination
• Coordinate execution across all Shermco organizations, branches and service groups
• Lead recurring internal program coordination meetings
• Resolve inter-branch operational conflicts and ensure consistent execution standards
• Establish and maintain standardized reporting structures and communication cadence across participating branches
• Financial Management
• Monitor estimate-to-actual performance trends
• Identify early indicators of margin erosion or project risk
• Track change order capture rates and financial performance drivers
• Lead quarterly financial performance reviews with executive leadership
• Contract & Scope Control
• Interpret and manage contract requirements
• Ensure scope clarity and enforce structured change management
• Lead RFI development and tracking
• Prevent unauthorized scope execution
• Risk Management
• Develop and maintain formal project risk registers
• Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks
• Conduct monthly program risk reviews
• Escalate material risks to executive leadership when appropriate
• Proactively mitigate safety, financial, schedule, and resource risks
• Escalate high-impact risks appropriately
• Lead contingency and recovery planning
• Operational Governance
• Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards
• Lead program-level lessons learned reviews to improve future execution.
• Customer Relationship Management
• Serve as primary client interface
• Maintain quarterly executive touchpoints with strategic customers
• Lead Executive Business Reviews (EBRs)
• Own resolution of escalated operational or service issues
• Monitor customer satisfaction and service quality metrics
• Schedule Management
• Lead project update meetings and executive briefings
• Navigate conflict professionally while protecting Shermco’s interests
• Develop opportunities for repeat business
• Sales, Growth and Execution
• Lead cross-functional teams including technicians, engineers, and subcontractors
• Conduct structured project kickoff meetings
• Drive execution quality and minimize rework
• Ensure disciplined documentation and turnover standards
• Identify opportunities to expand Shermco’s services within strategic accounts
• Ensure pricing alignment across regions and branches
• Participate in review of large proposals to ensure strategic alignment
• Prevent uncoordinated pricing or discounting across Shermco regions
• Support capture strategies for large capital projects
• Executive Reporting
• Provide clear project performance updates to senior leadership
• Present risk summaries, financial forecasts, and mitigation plans
• Participate in post-project reviews and lessons learned sessions

• Field Service Test Technicians travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems.
• Able to travel to customer job sites across the state and bordering states.
• Instrument transformer tests.
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Preferred if proficient in testing both electro-mechanical and solid-state relays
• Cable testing - Tan Delta, Power Factor, VLF, DC Hipot.
• Automatic transfer switch troubleshooting.
• Low, Medium and High voltage switchgear and circuit breaker testing.
• Moderately complex relay calibration and power metering.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

Senior NETA Field Service Technician

Engineer

• Provide engineering related design, analysis and studies for domestic or international projects.
• Conduct short-circuit, protective device coordination and arc-flash studies.
• Perform power factor analysis and correction, harmonic modeling and analysis, and grounding analysis.
• Occasionally interact with customers to gather critical information and review engineering plans.
• Occasionally work in the field under the direction of Field Services team on shut-down, startup and maintenance projects.

Power Studies Engineer

Inside Sales

• Generate qualified leads for training opportunities through outbound campaigns (email, LinkedIn, cold calling, etc.)
• Follow the leads through the sales pipeline to the win for training course enrollment
• Discover qualified opportunities based on predefined criteria (budget, authority, need, timeline)
• Maintain and update CRM system (e.g., Salesforce) according to company guidelines
• Support research, script writing, and execution of year-long scheduled campaigns aimed at driving new leads for training services
• Track, analyze, and report on lead generation performance metrics weekly
• Execute weekly call and email outreach and maintain high lead quality to achieve KPIs
• Conduct A/B testing on messaging and outreach strategies to improve conversion rates
• Research and identify target accounts, industries, and key decision-makers
• Assist in building and refining ideal customer profiles (ICPs) and buyer personas
• Participate in cross-functional team meetings and sales meetings to foster team collaboration
• Serve as a primary and secondary point of contact for customers in collaboration with Training Operations Team.
• Continuously learn Shermco’s training service offering to craft value proposition messaging.

Lead Generation Specialist – B2B Inside Sales

Business Development Rep

• Own and drive pipeline development across the Western U.S., with clear accountability for opportunity creation, qualification, and progression.
• Identify and engage target customers, GCs, and end users in key markets including: Develop and execute territory and account strategies to establish SSI in underpenetrated regions.
• Proactively engage customers before RFP stage, influencing project scope and positioning SSI as a preferred partner.
• Build and maintain relationships with engineering, operations, maintenance, and capital project stakeholders.
• Translate customer challenges into actionable opportunities across SSI service lines: Lead early-stage solution development, coordinating with engineering to shape scope, approach, and positioning.
• Maintain disciplined pipeline management within CRM tools, including forecasting, activity tracking, and reporting.
• Represent SSI in the market through industry events, site visits, and strategic customer engagement.
• Partner internally with operations, engineering, and leadership to align pursuits with execution capability.

General Manager, Electrical Field Services

Field Service Manager

Program Manager – Electrical, National Account Focus

NETA Field Service Technician

Program Manager – Electrical, National Account Focus

Field Service Technician

Project Manager

Field Service Technician

Program Manager, Electrical/National Account Focus

Program Manager, Electrical/National Account Focus

NETA Field Service Technician

Senior NETA Field Service Technician

Power Studies Engineer

Lead Generation Specialist – B2B Inside Sales

Business Development Manager – Controls & Automation