Communications

• Lead and execute the North America PR and communications strategy aligned to global priorities
• Own U.S. media relations, including proactive pitching, press engagement, and long-term journalist relationships
• Manage external PR agencies to drive high-impact, high-quality coverage
• Advise regional leaders on positioning, messaging, and media opportunities
• Develop and localize press materials, thought leadership, executive messaging, and digital content
• Prepare and support company spokespeople through media briefings and coaching
• Track and report on media performance and communications impact
• Partner closely with global Marketing and Communications teams to ensure message consistency while advocating for U.S. market needs
• Support select internal communications initiatives for U.S.-based teams

Senior Communication Specialist

Human Resources

• Guide and influence leaders by understanding and balancing the needs of businesses, employees, and the organisation as a whole in line with the company's culture and values.
• Coach on effective ways to enhance team productivity and longevity.
• Collaborate with leaders and India HR head to understand business objectives, providing strategic HR advice that supports the achievement of Sinch goals.
• Lead initiatives to assess and refine organizational structures, ensuring they support business goals and promote agility, scalability, and operational efficiency.
• Partner with leaders to design optimal team structures, role definitions, and decision-making processes to improve collaboration and performance.
• In partnership with the Centre of Practice, drive talent development initiatives across the employee lifecycle, including succession planning, performance management, and employee engagement, ensuring that the right talent is in place to meet future needs.
• Lead HR-driven change initiatives and provide expert guidance on building a local high performing capability centre.
• Implement talent strategies to foster a culture of inclusivity, equity, and high performance. Manage complex employee relations, and investigations, ensuring compliance with local labour laws and global HR policies while creating a positive work environment.
• Develop and execute workforce planning strategies that optimize organizational design, resourcing, and cost-effectiveness in line with business growth and expansion plans.
• Utilize external benchmarking, HR operations and analytics/workforce data to inform strategic decisions, monitor HR trends, and anticipate future challenges or opportunities for improvement.

HR Business Partner

Full-stack Engineer

• Support the technical lead on MJML topics: deployments, version upgrades, debugging, maintenance, and CI/CD improvements.
• Maintain and enhance the MJML API, ensuring stability and performance.
• Contribute to improving and stabilizing MJML‑related services, and internal tools.
• Provide guidance to your teammate and actively support their technical growth.
• Help address technical questions from the MJML community when needed.
• Contribute to our template editor whenever MJML‑related priorities allow, working on feature development, bug fixing, and code enhancements.
• Collaborate with design, product, and engineering teams to deliver scalable and maintainable solutions.
• Write clean, maintainable, and well‑documented code.
• Participate in code reviews, technical discussions, and continuous improvement initiatives.

Software Developer II

Product Marketing

• Own the GTM strategy, positioning, messaging, and competitive differentiation for the Sinch Identity portfolio, with a major focus on building a differentiated story for Verification.
• Lead major product launches (T1–T4), owning GTM readiness and ensuring tight alignment across all cross-functional teams.
• Build deep technical expertise in Identity APIs, verification flows, and intelligence models to translate complex engineering updates into simple, powerful narratives.
• Create and maintain core enablement materials, including message maps, value propositions, competitive battlecards, and demo narratives to support the global sales organization.
• Partner with the Product organization to digest the strategic roadmap and influence future product positioning using market insights, customer feedback, and competitive analysis.
• Drive multi-product storytelling and support cross-sell motions with other portfolios like Messaging, Voice, Email, and AI.

SH

Senior Communication Specialist

HR Business Partner

Software Developer II

Platform Product Marketing Manager