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SH

Business Development Executive

SH

Business Development Executive at Sinch focusing on expanding enterprise client base through upselling and cross-selling. Collaborating with Account Management teams to drive new business opportunities.

Posted 5/12/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Unlock untapped potential within Sinch’s existing enterprise client portfolio
  • Partner with Account Management teams to qualify and develop significant new business opportunities within established accounts
  • Focus on expanding our footprint by introducing new products, services, and solutions to different departments or new use cases within existing client organisations, driving substantial upsell and cross-sell revenue.
  • Collaborate closely with Account Managers to deep dive into existing accounts, proactively identifying and mapping new departments, divisions, or strategic initiatives where Sinch can add significant value.
  • Initiate and nurture relationships with new stakeholders and decision-makers within current client organisations.
  • Conduct thorough discovery processes to understand evolving client challenges and strategic goals.
  • Develop and present tailored business cases and proposals for new services and solutions.
  • Manage the end-to-end business development cycle for these new opportunities, from lead generation and qualification to commercial negotiation and successful handover to Account Management.
  • Work cross-functionally with Solutions Engineering, Product, and Marketing teams.
  • Maintain an accurate and robust pipeline of expansion opportunities.

Requirements

What you’ll need
  • University degree (Business, Technical, or equivalent professional experience)
  • 5+ years’ experience in enterprise B2B sales or strategic account management within SaaS, CPaaS, telecoms, software, or a related high-growth industry.
  • Proven growth track record driving significant revenue expansion within a portfolio of existing enterprise accounts, including a history of successful upselling and cross-selling.
  • Experience engaging with and influencing C-level stakeholders to broaden the Sinch footprint across different business units and geographies.
  • Strong commercial skills with experience managing complex, multi-stakeholder deal cycles, including contract renewals, service migrations, and new product adoptions.
  • Solid understanding of solution-based and value-driven sales methodologies.
  • Excellent communication and presentation skills, with the ability to adapt messaging to both technical and non-technical audiences.
  • Strong forecasting, pipeline management, and CRM discipline.
  • Fluency in business English (written and spoken).

Benefits

Comp & perks
  • Learning opportunities
  • Career growth
  • Personal and professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
B2B salesstrategic account managementupsellingcross-sellingpipeline managementCRM disciplinesolution-based salesvalue-driven salescontract negotiationservice migration
Soft Skills
communication skillspresentation skillsrelationship buildinginfluencing skillscollaborationadaptabilityforecastingcommercial skillsdiscovery processesstakeholder engagement
Certifications
University degree