Severn Trent

Operations

• Lead a team of Digi water specialists to improve customer experience
• Oversee daily operations and prioritization of work
• Monitor team performance metrics and ensure compliance with response times
• Promote a culture of learning and empowerment within the team
• Address customer escalations and implement solutions to improve service quality

Digi Ops Team Manager

Mechanical Engineer

• Provide support to Senior & Principal Engineers to deliver project to programme
• Work to agreed timescales
• Take projects right through from project inception through optioneering, outline and detailed design and construction support.
• Carry out self-led research on emerging technologies
• Support and advice to operational teams to maintain the availability and quality of our water network services
• Ensure Health and Safety are built into the lifecycle of the design
• Identify and support with the review of potential delivery and operational risks

Design Engineer

Manager

• Lead and manage a team of six Audit & Assurance HSEQ Technicians.
• Oversee first-line assurance audits for construction teams, supporting Network Construction Managers with detailed compliance checks.
• Ensure robust site compliance across all mains renewal programmes in line with NRSWA and HSE regulations.
• Monitor compliance performance, analyse findings, identify trends, and share insights to drive improvements in site safety and set-up.
• Manage escalations from the Audit & Assurance HSEQ team and support resolution.
• Champion continuous improvement, constructively challenging behaviours and processes to enhance standards.
• Maintain adherence to CDM compliance and Construction Phase Plans (CPP).

Audit & Assurance HSEQ Manager

Cloud Engineer

• Design, deploy, and manage AWS environments
• Support transition to a multi-cloud architecture alongside Azure-skilled team
• Build scalable, secure AWS solutions and manage account structures, security baselines, and networking
• Automate resource provisioning using Terraform or AWS CloudFormation
• Design hybrid connectivity between AWS, Azure, and on-prem environments
• Apply best practices for IAM, encryption, and unified monitoring across AWS and Azure
• Use tools like CloudWatch, AWS Config, and CloudTrail to optimize performance and costs
• Resolve cloud infrastructure issues and participate in on-call rotations
• Collaborate with networking, security, and application teams for seamless deployments

AWS Engineer

Engineer

• Lead the Operational delivery of Waste Proactive programmes
• Take ownership of task delivery and support a team of Project Engineers
• Drive measurable improvements across Proactive workstreams
• Act as the go-to expert for operational programme delivery, audit & compliance, health & safety
• Build strong relationships across the business and with contractor partners

Project Engineer

• Delivering the improvement programme for Environmental outcomes
• Aligning delivery across water and waste
• Developing and embedding a change programme
• Creating a risk-based view of wastewater sites
• Developing a centralised area to bring data sources together
• Providing operational teams the power of regulatory insight
• Taking learnings from improvements with the Drinking Water Inspectorate

Improvement Manager

• Responsible for delivering an outrageously amazing customer experience
• Build high performing and motivated teams of water specialists
• Ensure team managers have the right support and tools to prioritize work
• Monitor and maintain call & email handling times
• Identify and develop best practices approaches for the teams
• Attend weekly meetings to drive performance and accountability
• Monitor complaints to ensure awesome resolutions
• Identify exceptional talent and behaviors in others

Customer Manager

Controller

• Supporting the governance and performance of our capital portfolio
• Helping to ensure projects are delivered on time, on budget, and to the highest standards
• Working closely with teams across Design, Delivery, and Commercial, providing insight, challenge, and support
• Driving data-led decision-making through high-quality reporting and analytics
• Ensuring data accuracy and building confidence in our programme insights
• Presenting key insights to senior leaders and governance boards
• Proactively managing risks and identifying opportunities
• Supporting programme resilience and continuous improvement

Programme Controller

Director

• Lead a winning bid strategy
• Define the win strategy, value proposition and narrative for a major government tender
• Create and oversee a robust governance framework aligned to procurement rules
• Shape a compelling, compliant, and high‑quality submission that clearly differentiates Severn Trent Services
• Drive programme leadership
• Oversee the full bid lifecycle from PQQ to final submission
• Manage timelines, risks, dependencies and resources
• Provide steerco updates, decision packs and progress reporting
• Build strong stakeholder engagement
• Work closely with government stakeholders, partners and potential supply chain
• Represent Severn Trent Services internally and externally, gaining alignment and support
• Collaborate with operations, finance, legal, HR, technology, innovation, commercial and communications teams
• Own the commercial and financial strategy
• Lead pricing, commercial modelling and financial strategy
• Ensure the proposal is deliverable, commercially robust and aligned to business expectations
• Identify risks and lead mitigation planning
• Lead and inspire a high‑performing team
• Bring together internal and external experts to deliver a winning submission
• Drive a culture of excellence, collaboration and accountability
• Keep the wider business engaged and informed throughout the process

Bid Director

• Manage daily property operations across circa 1000 sites that will include Water & Sewage treatment works, smaller pumping stations and FM sites
• Act as a business partner to regional stakeholders
• Lead and develop property management teams
• Ensure compliance with legal and safety regulations
• Oversee budgets, financial reporting, and capital projects
• Drive maintenance, improvement projects, and contractor management
• Enhance stakeholder experience through exceptional service

Regional Property Manager

Security Engineer

• Identifying, analysing, and reporting on the cyber posture of suppliers
• Assessing and managing Information Security risk related to procurement and ongoing assurance of supply chain
• Conducting security assessments through review and assessment of artefacts and questionnaire responses
• Building penetration test scopes for various use cases from web applications and APIs to end user compute device testing
• Remediating findings internally and with suppliers
• Providing technical knowledge and insights to aid risk treatment
• Liaising with the supply chain to report on their cyber posture
• Clearly articulating the importance of contract clauses with suppliers and negotiating the best position for Severn Trent
• Reporting on KPIs compliance obligations to governance groups
• Identifying and managing Information Security risk aligned with control frameworks such as NIST and CIS
• Scoping and managing security testing

Cyber Security Supply Chain Analyst

• Engage with internal and external stakeholders to understand the root cause of the business problem that the standard design is aiming to address.
• Propose, develop and support civil and structural design solutions from concept through outline and detailed design, contributing internal design work where appropriate.
• Review coordinate and technically challenge civil and structural design produced by external consultants, ensuring compliance with relevant standards, specifications and project requirements.
• Undertake internal structural checks and calculations as required to support option selection, design assurance and independent verification of consultant outputs.
• Identify, assess and manage civil and structural risks throughout the design process, including health & safety, environmental, constructability and operational considerations.
• Support the launch and implementation of products within Severn Trent by creating Design Manuals, liaising with other teams such as commercial teams, etc.
• Conclude the appropriate product solution (and costing, liaising with commercial).
• Support the development of commissioning and installation strategies for novel products, ensuring design are buildable, safe and suitable for site conditions.
• Provide clear technical input to the Design team to ensure an effective usage of P&P products.
• Ensure the standard plug and play solution is reviewed, benefit appraised, risks and learnings are captured, and the design is continually improved.
• Ensure that appropriate civils and structural advice is provided to the project team so that the standard solution has an effective handshake between Severn Trent Product Team and Site Design Teams to enable proper installation of products on site!

Design Engineer – Civils

Software Engineer

• Main decision maker for the adoption of new sewers on behalf of Severn Trent
• Vetting of all new sewer adoption and sewer diversion proposals
• Manage sites within a specific area and build relationships with customers
• Responsible for reviewing the design of sewer adoption & sewer diversion proposals
• Delivering a high standard of customer service to Developer customers
• Supporting in the delivery of the most efficient and sustainable design solutions
• Work closely with Construction Project Managers to assess options & solutions
• Review sewer diversion proposals to ensure network integrity
• Technically assess camera surveys of constructed sewers and advise developers

Adoptions Engineering Technician

Compliance

• Lead the development and implementation of DSEAR compliance systems and processes
• Manage hazardous area risk assessments, technical reviews, and compliance documentation
• Oversee third-party contractors for inspections, remedial works, and technical drawings
• Collaborate with operational teams, engineering, and safety specialists
• Drive a culture of safety, engagement, and continuous improvement
• Manage budgets and ensure timely delivery of compliance programmes
• Lead the DSEAR Community of Practice and support training development

Compliance Lead – DSEAR

Community Manager

• Engage with customers and key stakeholders through various communication channels
• Manage customer and stakeholder communication as a subject matter expert
• Focus on localized issues like water quality and flooding
• Collaborate with Community Fund and Education programme teams
• Provide regular updates to project teams and manage customer complaint processes
• Ensure consistent brand strategy and manage reputation throughout the customer journey