Non Infra Team Manager

Severn Trent

Operational Manager at Severn Trent Water leading sewage treatment works in Worcestershire. Responsible for team leadership, performance improvement, and community engagement.

Posted 7/23/2026full-timeWorcestershire • 🇬🇧 United KingdomMid-LevelSenior💰 £54,652 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing operational teams, driving performance improvement, and ensuring customer satisfaction while effectively handling complex employee relations and budget management.

Highest-signal resume keywords

Team LeadershipPerformance ImprovementBudget ManagementCustomer-Focused OperationsEmergency Response

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementPerformance MetricsWastewater Treatment Processes

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-SolvingDecision-MakingOrganizational Skills

Industry Keywords

Operational ManagementEmployee RelationsPerformance Improvement TechniquesOpex ChallengeCommunity Engagement

About the role

Key responsibilities & impact

Lead an operational team of 19 direct reports to effectively operate and maintain a large varied asset base
Be an ambassador for Severn Trent Water in your community
Lead performance improvement and sustainability through Comm Cells and ‘Safer Better Faster’ techniques
Manage a c£10m budget and deliver efficiency savings in line with the company’s Opex challenge
Contribute to company-wide strategy and initiatives

Requirements

What you’ll need

Proven track record of managing and inspiring teams in a customer-focused operational environment
Experience handling complex employee relations and performance issues
Leading teams through periods of change
Ability to work to targets and remain calm under pressure
Respond effectively in emergency situations
Knowledge of wastewater treatment processes and associated performance metrics (beneficial)
Strong interpersonal and communication skills
Problem-solving and sound decision-making abilities
Organized in a fast-paced environment

Benefits

Comp & perks

Salary £54,652 + Car allowance (£4,800 per annum) + standby allowances
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year