Schedule and Delivery Technician

Severn Trent

Schedule & Delivery Technician at Severn Trent ensuring timely operations in Water and Waste sector. Collaborating with various stakeholders to manage workflows and meet performance metrics.

Posted 7/18/2026full-timeDerby • 🇬🇧 United KingdomMid-LevelSenior💰 £25,877 - £29,513 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administration skills to effectively manage workflows and meet customer expectations. Proficient in problem-solving and continuous improvement techniques to enhance operational efficiency.

Highest-signal resume keywords

ProactivityOrganisationStrong Administration SkillsCommunication SkillsAbility to Work Under Pressure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow ManagementProblem-Solving TechniquesPlanning ToolsKey Performance IndicatorsService Level Management

Soft Skills

FlexibilityStakeholder LiaisonCustomer Management

Tools & Technologies

Click

Industry Keywords

Field OperationsWater and WasteEmergency RepairPlanned RepairInstallation Works

About the role

Key responsibilities & impact

Responsible for making sure our field operations in Water and Waste are on time and right first time, across the region!
Liaise with external suppliers, field managers, operatives, local planning authorities, and customers to schedule crucial emergency and planned repair, renewal, and installation works.
Jeopardy manage our workflow, redistributing work in a day as priorities and service levels change to meet customer and business need.
Make sure that we’re meeting customer expectations and targets by managing the real-time workflows against service levels and Key Performance Indicators.

Requirements

What you’ll need

Proactivity and Organisation: Essential for achieving customer and company outcomes efficiently and accurately.
Continuous Improvement: Using problem-solving techniques to identify and implement best practices.
Strong Administration Skills: Necessary for using planning tools like Click to prioritize and schedule work.
Communication Skills: Crucial for liaising with stakeholders and managing customer expectations.
Ability to Work Under Pressure: Flexibility to switch between high-priority tasks and support the team.

Benefits

Comp & perks

25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £1,500, which is subject to eligibility)
Family-friendly policies (including a year off fully paid maternity and adoption leave)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Two paid volunteering days per year