Sartorius

Manager

• Develop a strategic sales plan for each assigned dealer including objectives, sales goals, forecasting and market share expansion proactively assessing, clarifying and validating the dealers needs
• Work with field marketing teams to develop annual promotion plans, including managing dealer trade show events
• Assess dealer performance proactively including quarterly business reviews with critical milestones, financial targets and marketing performance
• Ensure an ongoing product training program delivered to dealers and enlist the support of specialist, service resources, applications team, validation team and other critical resources
• Build and foster effective relationships with both dealers and internal teams to execute the defined strategies and policies of the organization

Channel Manager

Marketing

• Providing briefing documents, content and images for new web page development
• Coordinating/supporting digital promotional activities, email campaigns, webinars and other third-party activities
• Supporting with video/teaser creation – storyboards, operational planning, studio booking
• Summarizing content for monthly marketing newsletters
• Monitoring website landing pages for outdated content and potential refresh
• Supporting Campaign Managers and Marketing Specialists with marketing projects such as: gated asset pages redesign/update initiatives, product integration support

Marketing Working Student

Sales Development Rep

• Manage the complete sales process within your assigned territory, from lead generation through post‑sales follow‑up, in close alignment with Account Managers.
• Identify and qualify chromatography opportunities (consumables and systems) through collaboration with field sales, marketing, and business area initiatives.
• Drive product adoption by focusing on seeding, specification, and early‑stage technical qualification activities.
• Lead technical discussions with customers and internal teams to demonstrate the value of Sartorius chromatography solutions.
• Maintain accurate and up‑to‑date customer and opportunity data within CRM systems.
• Provide technical expertise and customer insights (VoC) related to resin, membrane, and monolith‑based chromatography.
• Support and/or conduct product trials, demonstrations, and Lunch‑and‑Learn sessions at customer sites.
• Build strong partnerships with Account Management to ensure cohesive territory strategy and execution.
• Manage a balanced opportunity funnel (short-, mid-, and long‑term) to support ongoing product and revenue goals.
• Develop and execute action plans to grow and protect chromatography business within your territory.

Sales Development Specialist – Chromatography

Business Operations

• Develop, implement, and optimize global end-to-end service processes with a focus on efficiency, quality, and customer experience
• Work in interdisciplinary and international (sub)projects and take responsibility for the functional coordination of complex workstreams
• Coordinate international project participants, manage stakeholders, monitor project progress, and ensure that goals are achieved
• Analyze and document process, system, and business requirements from operational service
• Specify business requirements and support their implementation in the system landscape (e.g., SAP S/4HANA, CRM, or service applications)
• Analyze the interaction of relevant applications within service processes and evaluate their impact on end-to-end process performance
• Actively shape the introduction of digital and AI-based solutions in service
• Create process documentation and training materials and empower service teams to apply global processes
• Facilitate workshops, communicate change processes, and promote acceptance of new ways of working

Business Process Expert – Service Process Development

Communications

• Create digital and print documentation formats, including user manuals, online help, release notes, and interface documents
• Work closely with various stakeholders to develop technical documentation as part of the product
• Develop, collect, and publish technical documents and information
• Co-responsible for standardizing company documentation
• Improve and ensure compliance with document control processes and all related approval and documentation deadlines
• Monitor user feedback and implement improvements
• Initiate proactive improvements to documentation
• Ability to manage multiple projects simultaneously with changing deadlines

Technical Communication Professional – Hybrid

Frontend Engineer

• Support the Sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
• Support Sales in the customer process and URS analysis, and generate application trials to help design optimized products in line with the application requirements
• Assist customers with their first product installation and initial start-up, and ensure the training of the customer
• Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Report on competitors’ products and feedback information to the Application Specialist Team as well as the Products Management Team

Field Application Specialist – Bioreactor Technologies

Account Manager

• Promote Sartorius products and services within the assigned strategic account sites to achieve sales targets and gain market share
• Manage existing business and identify new business opportunities to suggest products/ services aligned with Sartorius + customers market and growth strategy
• Actively use sales force to manage and document sales life cycle activities including leads, opportunities, customer interactions and to accurately forecast existing and future business
• Develop and implement strategic account plan to achieve sales targets and request and coordinate resources
• Work closely with internal regional and global teams (R&D Sales, SUTEs, FAS, Quality) to create successful strategies to maintain existing business and gain new business from the account.
• Spend ~50% or more time in the field to develop and maintain strong customer relationships for long term partnership and act as the primary point of contact for all account-related inquiries and issues.
• Monitor market trends, competitor activities, and customer feedback to inform sales strategies and product offerings.
• Coordinate and participate in marketing activities (demos, product presentations, Sartorius day) in the strategic account.

Strategic Account Manager

Therapist

• Drive the commercial strategy for global and identify barriers to growth, proposing actionable solutions.
• Leverage your deep CGT rolodex to open doors, build trust, and accelerate market penetration.
• Stay ahead of emerging CGT trends, technologies, and competitive dynamics to guide strategic decisions.
• Lead senior‑level sales engagements, visiting customers and articulating a compelling value proposition.
• Build, manage, and take full accountability for the sales funnel and pipeline.
• Identify, cultivate, and maintain long‑term strategic relationships with key accounts and industry partners.
• Generate new business opportunities through CRM insights and collaboration with marketing.
• Provide financial justification for technology adoption
• Partner with technical sales and application specialists to deliver high‑impact customer engagements.
• Translate customer needs into clear requirements and ensure alignment across internal teams.
• Develop SOPs that standardize pre‑ and post‑sales processes to ensure consistent, exceptional customer experience.
• Work closely with legal, contracts, and finance to negotiate and close deals, refine terms and conditions, and ensure commercial compliance.
• Provide senior leadership with accurate forecasts, pipeline visibility, and market intelligence.
• Forecast demand to manufacturing and supply chain to support operational planning.
• Coach and mentor junior team members, fostering a culture of openness, collaboration, and continuous improvement.

Head of Business Development – Cell and Gene Therapy

Product Manager

• Lead the success of products within the flow cytometry instrument portfolio, from conception through launch and commercialization.
• Define and execute a clear product vision, strategy, and roadmap aligned with company goals and BioAnalytics growth priorities.
• Drive cross-functional collaboration to ensure products meet customer needs and deliver strong business outcomes.
• Leverage deep customer workflow insights, market research, and competitive intelligence to identify unmet needs and growth opportunities—particularly in high-throughput screening applications.
• Develop strong business cases to support investment decisions and stakeholder alignment.
• Serve as the primary advocate for your product portfolio internally and externally, engaging with key opinion leaders (KOLs) and representing Sartorius in the scientific community.
• Partner closely with R&D, Operations, Marketing, and Sales to ensure successful launches, market adoption, and lifecycle management.
• Define value propositions, competitive positioning, and pricing strategies that communicate clear market differentiation.
• Guide Operations on forecast volumes, margin expectations, and regional strategies supported by competitor benchmarking.
• Continuously adapt portfolio strategy to evolving customer needs, workflows, and emerging technologies.
• Monitor product performance and champion continuous improvement to sustain competitive advantage.

Product Manager, Flow Cytometry

Sales

• Develop and implement strategies to expand service business through sales channels and drive revenue growth by collaborating closely with partners.
• Enable and train partners, monitor compliance with regulations and standards, and work closely with internal teams to optimize market analysis and reporting.
• Execute channel sales strategies, recruit new partners, and build relationships for market penetration.
• Achieve service sales targets, co-develop plans with partners, and track performance and revenue.
• Train partners, provide sales tools, and manage escalations and coordination.
• Ensure compliance, facilitate seamless service delivery, and monitor customer satisfaction.
• Collaborate on sales campaigns, manage pricing and incentives, and provide market insights.

Manager, Service Sales – Partner Management

• Lead and manage the inventory planning team, providing strategic direction and day-to-day guidance
• Further lead global inventory optimization initiatives and provide visibility of target inventory achievement
• Take full responsibility achieving inventory targets
• Develop and implement inventory planning strategies to optimize stock levels across multiple locations and product categories like components and (semi) finished products
• Drive continuous improvement initiatives in inventory management processes and systems
• Improve and implement global inventory policies (e.g. shelf-life handling and scrapping)
• Collaborate cross-functionally with demand planning, procurement, sales, finance, operations teams and IT to ensure alignment of supply and demand
• Ensure efficient use of ERP and planning tools to support accurate data analysis and decision-making
• Identify and mitigate inventory risks and develop contingency plan

Manager of Inventory Planning

• Responsible for BioA products selling in assigned territory, achieve annual sales target.
• Co-customer visit with authorized dealers to drive sales performance in assigned territory.
• Provide pre-sales technical support to end-users and authorized dealers.
• Provide basic product training for internal and external groups, including workshops and instrument demonstration.
• Initiate and support the regional marketing programs.
• Prepare sales forecast and analysis and develop plans to maximize sales opportunities.
• Collect customer feedback and provide constructive suggestions to the management team.
• Routine customer visiting and build up good relationship with key customers.
• Build and foster effective relationships with both partners and internal teams to execute the defined strategies and policies of the organization including funnel management, compliance policy, etc.
• Other tasks assigned by the superiors.

Field Account Manager

• Support the Sales organization with customer discussions on existing products through product presentations, demonstrations, trials, application studies/demos as well as troubleshooting and cGMP manufacturing support for the Bioreactor Technologies portfolio which consists mainly of the Ambr line, rocking motion bioreactors, and STR bioreactors at all scales.
• Provide technical qualification of sales opportunities to ensure appropriate positioning of technology within the customer application.
• Support Sales in the customer process, URS analysis & technical response, and lead customer evaluations to help position products in line with the application requirements.
• Strategize with assigned Account Managers to generate value-adding activities according to customer and business need.
• Support the development of strong relationships with accounts within the assigned sales territory
• Support new products through close collaboration with beta site testing, product demonstrations/discussions and information gathering.
• Assist the company by occasionally supporting the training of other Field Application Specialists and the Sales organization on assigned technologies and/or processes.
• Ensure training of customers on new technologies and support initial start-up operations as well as ensure/assist in internal training opportunities for self and colleagues.
• Report on competitor product implementation & presence within the territory by feedback to the Application Services and Product Management Team.
• Monthly report on territory activity for management.
• Occasional overnight travel will be required to support customers/sales, to attend organizational meetings and trainings will be required (~40%). This travel requirement is subject to change based on customer and internal business need such as customer support and internal meetings and trainings.

Field Application Specialist – Bioreactor Technology

Support Engineer

• Technical consulting on application possibilities and extensibility of the SCADA system Biobrain® Supervise
• Advise and support service staff worldwide with technical issues
• Participate in product release processes of the development departments
• Close collaboration with Quality and Development teams

Technical Support Engineer – Hybrid

Customer Support

• Lead and support a team of 8-10 Order Process Management Specialists on daily operational tasks and projects
• Responsible for achieving a high quality customer experience and ongoing process improvements
• Ensure adherence to global business processes and strategies
• Support daily order handling, purchasing, import/export, and order escalation activities
• Drive excellence in delivery with rapid escalation actions and establish strong relationships with internal and external stakeholders
• Define, communicate and manage client standards and changes, and participate in sales reviews
• Clear management of the escalation process to ensure adherence to a high level of delivery reliability
• Provide internal training on sales systems and organize customer workshops
• Regularly report on order processing, inventory, and operational performance, and execute strategic initiatives to align departmental objectives with company goals