Sartorius

Field Service Technician

Sartorius

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Junior

About the role

  • Ensure 1st level support for the assigned product line
  • Perform mostly scheduled service calls with regular travel; also beyond the assigned region
  • Advise customers on all technical questions in the field, including in the pharmaceutical, chemical and food industries
  • Maintain and expand long-standing customer relationships
  • Independently carry out service assignments (installations, IQ/OQ qualifications, maintenance, calibrations, repairs & restorations)
  • Precise and complete documentation of all work performed (maintenance and service documentation)

Requirements

  • Successfully completed vocational training, preferably in electronics or mechatronics
  • Manual dexterity and strong electromechanical skills
  • Qualification as a certified electrical specialist (Elektrofachkraft)
  • Knowledge of measurement and calibration technology, e.g., working according to ISO/DAkkS, GMP or GLP standards, is desirable
  • Experience in technical field service
  • Confident and experienced in interacting with people
  • Strong customer focus combined with excellent communication skills and a high service orientation
  • Very good German language skills, spoken and written, and a good command of English
  • Ability to work independently and in a structured way
  • Flexibility and willingness to travel regularly, including outside your region
  • Driving licence class B is mandatory
Benefits
  • Room for your personal and professional development: mentoring, talent discussions, internal seminar offerings
  • Work in your rhythm: flexible hours and flexitime
  • Contribute from day one: comprehensive onboarding including an online platform — available before your start, workshops, and a buddy as a contact person
  • Internal networking: communities on a variety of topics such as coaching, agile working and yoga, Business Women network
  • Attractive conditions: 35h/week with time tracking, company car with private use, group accident insurance, home office workstation and rental subsidy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electromechanical skillsmeasurement technologycalibration technologyinstallationIQ/OQ qualificationsmaintenancerepairsrestorations
Soft Skills
customer focuscommunication skillsservice orientationindependent workstructured workflexibilityinterpersonal skills
Certifications
certified electrical specialistvocational training in electronicsvocational training in mechatronics