Sartorius

Sales

• Enable consistent execution by coordinating priorities, supporting skill development, and ensuring high-quality technical engagement aligned with Business Unit and Central Sales expectations
• Ensure high-quality, timely, and consistent technical validation work that strengthens customer fit, accelerates adoption, and improves conversion rates across the assigned region or cluster
• Oversee the contribution to early-stage opportunity creation by ensuring structured qualification, timely technical engagement, and adherence to coverage boundaries agreed with Central Sales
• Reinforce rigorous CRM documentation of technical activities, opportunity progression, and customer interactions to enable pipeline hygiene, accurate forecasting and data-driven commercial steering
• Collaborate closely with Account Managers and cross-functional Business Unit stakeholders to ensure smooth opportunity handover, aligned messaging, and effective resource allocation
• Capture recurring customer needs, workflow patterns, competitive signals and share structured feedback and insights with Product Management and Product Development to inform portfolio improvements and sales enablement
• Ensure the team provides accurate, complete technical inputs for the scope-related sections of contracts by coordinating with Central Sales, Business Unit stakeholders, and Legal, safeguarding technical clarity and delivery feasibility without assuming commercial ownership

Technical Sales Manager – Northeast

Account Manager

• Proactively managing and building long – term relationships with a range of accounts within the life science sector to improve quality and save customers time and money
• Expand your networks and selling/upselling additional products and services
• Actively promoting our products and services to customers
• Leading price and contract negotiations
• Working closely with decision makers at all levels and across all functions
• Developing product servicing by providing accurate product information, training and support when needed
• Organising demonstrations, exhibitions, seminars and informational sessions
• Working closely with wider sales and support teams
• Maintaining accurate customer information and all documentation on the system
• Utilising all available sales tools to maximise sales efficiency (Salesforce, LinkedIn)
• Carrying out business reviews with sales management

Field Account Manager – Scientific Products & Services

Operations

• You will integrate new equipment and systems, including qualification and validation, and provide the associated internal training
• You will support continuous process improvements
• As an Operations Engineer, Life Science, you design and review Standard Operating Procedures (SOPs) for both local and global contexts
• You perform troubleshooting and determine the root causes of malfunctions
• Accurate and complete documentation of your work is also part of your responsibilities
• Participation in international projects rounds off your responsibilities

Operations Engineer, Life Science

QA Automation Engineer

• Design, build and deploy robotic lab workflows that integrate liquid handlers, incubators, imaging systems, analytical instruments and sensors into robust, end‑to‑end automated workflows
• Develop and implement orchestration and scheduling solutions to coordinate multiple devices and robots, enabling repeatable, high‑throughput and closed‑loop laboratory experiments
• Program and configure robots and lab instruments (e.g. motion, I/O, device APIs, scripting) and ensure safe, reliable operation, calibration and error handling in a laboratory environment
• Work with biologists and process engineers to translate manual protocols into automated workflows, including sample handling, assay steps, data capture and quality controls
• Develop tooling and pipelines for data acquisition, logging and traceability across automated workflows, ensuring that instrument telemetry and experimental metadata are available for analysis and model development
• Collaborate closely with software, data science and biology teams to integrate robotic systems with Sartorius’ digital platforms, analytics tools and cloud services
• Contribute to concept development, prototyping and scaling of new lab automation concepts, from proof‑of‑concept in the lab to robust, repeatable solutions suitable for productization

Senior Robotics – Lab Automation Engineer

Therapist

• Identify, reach, and engage prospective customers, including new logo and whitespace opportunity generation not covered by Central Sales, to generate and qualify new business opportunities through proactive technical hunting
• Plan, execute, and manage technical demos and trials to validate customer fit and accelerate adoption
• Drive deal progression by framing solution fit, quantifying customer impact, and addressing technical objections to increase win rate through technical selling and value positioning
• Shape customer proposals and commercial offers in collaboration with Central Sales by providing critical technical inputs that impact deal closure
• Deliver pre- and post-sales technical support to secure adoption and generate repeat revenue, ensuring a smooth transition to Central Sales once adoption is secured
• Capture and share actionable Voice-of-Customer insights (user needs, feedback, competitive signals) to influence assigned product portfolio and enhance sales enablement approaches, sharing insights systematically with Central Sales for integration into account plans

Technical Sales Specialist, Gene Therapy

• Proactively managing and building long – term relationships with a range of accounts within the life science sector to improve quality and save customers time and money
• Expand your networks and selling/upselling additional products and services
• Promoting precision laboratory balances, ultrapure water systems, microbiology products, laboratory filtration products and micro pipettes
• Leading price and contract negotiations
• Working alongside channel partners to assist them in promoting Sartorius
• Working closely with decision makers at all levels and across all functions
• Developing product servicing by providing accurate product information, training and support when needed
• Organising demonstrations, exhibitions, seminars and informational sessions
• Working closely with wider sales and support teams
• Maintaining accurate customer information and all documentation on the system
• Utilising all available sales tools to maximise sales efficiency (Salesforce, LinkedIn)
• Carrying out business reviews with sales management

Field Account Manager – Laboratory Products & Services

Field Engineer

• Manage all on site installation, repair, maintenance and test tasks
• Provide after-sales service for customers within agreed respond time
• Work with the service sales team to prepare the service contract or service proposal to customers
• Produce timely and detailed service reports & maintain a service history register for all relevant equipment/system
• Coordinate with local sub-contractors e.g. plumbing works whenever necessary for certain products
• Comprehend customer requirements and make appropriate recommendations/briefings
• Liaise and cooperate with service support specialist on order processing
• Collaborate with technical team and share information across the organisation
• Develop and maintain good rapport with customers and working colleagues
• Act in a responsible manner to avoid risk to self or to the company

Field Service Engineer

• Drive revenue growth through proactive sales of the Lab Essentials portfolio within the assigned territory (Lab Weighing, Lab Water, Liquid Handling, Microbiology & Filtration)
• Manage all sales results for mid‑size and large accounts in line with organizational strategy
• Identify and develop new business opportunities aligned with market and growth objectives
• Build, manage, and sustain strong customer relationships to enable long‑term partnerships
• Actively use Salesforce (SFDC) to manage leads, opportunities, customer interactions, and sales activities with accurate and up‑to‑date data
• Analyze SFDC data to identify trends, generate customer insights, and track sales performance
• Develop and execute account plans, coordinating internal resources and cross‑functional teams to strengthen market presence and account success
• Promote newly launched products and services and follow up on the effective implementation of sales activities
• Assess customer needs, respond to inquiries, and recommend appropriate products and solutions
• Coordinate and participate in marketing activities within the assigned territory
• Regularly evaluate customer potential and translate it into sustainable business results
• Up to 35% overnight travel

Field Account Manager

• Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
• Identify new business opportunities aligned with the organization's overall market and growth strategy
• Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
• Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
• Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
• Develop and implement account plans and request and coordinate resources in line with the account plans
• Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
• Coordinate and participate in marketing activities in assigned territory
• Frequently assess the potential of each customer and plan to realize it into business
• Manage and build strong customer relationships for long term partnership
• Willingness and ability to travel frequently

• Execute installation, commissioning, calibration, preventative maintenance, and repair activities across a range of systems, ensuring reliable system performance
• Act as a trusted partner to customers by managing on-site service activities, including system start-up and technical issue resolution
• Document fault-finding data and provide structured feedback on product performance to customers and internal teams
• Perform selected in-house service activities at the Delaware office as required
• Ensure compliance with service procedures and maintain accurate records of system configurations, customer data, time, and expenses
• Make informed decisions on equipment repairs in line with service level agreements and customer contracts
• Collaborate with cross-functional teams to escalate complex issues to Product Support, Customer Support, and Hardware Resource Coordination
• Travel extensively (up to ~80%) within the assigned territory to support installations, service, and customer needs

Sartorius

Technical Sales Manager – Northeast

Field Account Manager – Scientific Products & Services

Operations Engineer, Life Science

Senior Robotics – Lab Automation Engineer

Technical Sales Specialist, Gene Therapy

Field Account Manager – Laboratory Products & Services

Field Service Engineer

Field Account Manager

Field Account Manager

Field Service Engineer – TAP, Ambr

Technical Sales Specialist, BioAnalytics