Sartorius

Field Engineer

• Execute installation, commissioning, calibration, preventative maintenance, and repair activities across a range of systems, ensuring reliable system performance
• Act as a trusted partner to customers by managing on-site service activities, including system start-up and technical issue resolution
• Document fault-finding data and provide structured feedback on product performance to customers and internal teams
• Perform selected in-house service activities at the Delaware office as required
• Ensure compliance with service procedures and maintain accurate records of system configurations, customer data, time, and expenses
• Make informed decisions on equipment repairs in line with service level agreements and customer contracts
• Collaborate with cross-functional teams to escalate complex issues to Product Support, Customer Support, and Hardware Resource Coordination
• Travel extensively (up to ~80%) within the assigned territory to support installations, service, and customer needs

Field Service Engineer – TAP, Ambr

Sales

• Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
• Identify new business opportunities aligned with the organization's overall market and growth strategy
• Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
• Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
• Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
• Develop and implement account plans and request and coordinate resources in line with the account plans
• Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
• Coordinate and participate in marketing activities in assigned territory
• Frequently assess the potential of each customer and plan to realize it into business
• Manage and build strong customer relationships for long term partnership
• Willingness and ability to travel frequently

Technical Sales Specialist, BioAnalytics

Product Manager

• Lead the success of products within the flow cytometry instrument portfolio, from conception through launch and commercialization.
• Define and execute a clear product vision, strategy, and roadmap aligned with company goals and BioAnalytics growth priorities.
• Drive cross-functional collaboration to ensure products meet customer needs and deliver strong business outcomes.
• Leverage deep customer workflow insights, market research, and competitive intelligence to identify unmet needs and growth opportunities—particularly in high-throughput screening applications.
• Develop strong business cases to support investment decisions and stakeholder alignment.
• Serve as the primary advocate for your product portfolio internally and externally, engaging with key opinion leaders (KOLs) and representing Sartorius in the scientific community.
• Partner closely with R&D, Operations, Marketing, and Sales to ensure successful launches, market adoption, and lifecycle management.
• Continuously adapt portfolio strategy to evolving customer needs, workflows, and emerging technologies.

Product Manager – Flow Cytometry

Engineer

• Define continuous improvement and savings opportunities and coordinate the implementation plan
• Align local and global Continuous improvement strategies
• Define, coordinate and lead continuous improvement training
• Challenge and support existing processes and procedures
• Provide guidance and support to ensure effective and robust processes, report on progress of projects
• Identify and prioritize Lean projects within the business – investigate these projects, presenting solutions and delivering results
• Define, develop and publish business improvement process documentation
• Undertake business process analysis, statistical analysis for improvement projects and to support wider change
• Leading site process improvements where necessary
• Engage with all departments to develop strong relationships to ensure optimal performance
• Ensure a safe, healthy and environmentally friendly workplace by observing company’s procedures and corresponding regulations
• Stay current and up to date on technology changes that may affect Lean

Continuous Improvement Engineer

Therapist

• Drive sales and revenue growth by actively promoting gene therapy focused products and services across an assigned territory, product portfolio, or key accounts
• Execute a focused territory growth strategy in close alignment with sales leadership
• Proactively identify, pursue, and close new business opportunities using strategic planning and available commercial tools
• Build, expand, and sustain long-term relationships with key stakeholders, including scientists, researchers, and executive decision-makers
• Achieve ATS product and product group Spec Win targets by embedding ATS solutions throughout preclinical, clinical, and commercial gene therapy and nucleic acid manufacturing workflows
• Own CRM execution by rigorously managing leads, opportunities, and customer interactions in SFDC, ensuring data accuracy and pipeline visibility
• Deliver compelling sales presentations, proposals, and pricing solutions that convert opportunities into wins
• Collaborate cross-functionally to grow strategic accounts and accelerate overall revenue performance
• Provide technical and commercial support to advance customer success across relevant products and processes
• Champion the launch and adoption of innovative new products and services, driving execution from initial engagement through successful implementation
• Maintain a competitive edge by continuously tracking market trends, competitive dynamics, and emerging technologies.
• Travel up to 50% within the territory to engage customers, advance opportunities, and support marketing initiatives

Technical Sales Specialist – Gene Therapy

Business Development Rep

• Hunt and qualify complex new opportunities across assigned markets by identifying whitespace, unmet needs, and high‑value prospects not covered by Central Sales
• Design and execute advanced technical demos, trials, and workflow evaluations to shape customer requirements and accelerate technical validation
• Drive technical deal shaping and competitive positioning by quantifying customer impact, influencing solution configuration, and resolving advanced technical objections to increase our win rate
• Co‑lead commercial offer development with Central Sales by providing data‑driven technical inputs that materially influence deal structure and closure
• Engage in market and portfolio development by identifying emerging use cases, competitive shifts, and workflow trends that inform product positioning and enable sales acceleration
• Ensure seamless pre‑ to post‑adoption transition by stabilizing early usage, resolving technical blockers, and enabling handover to Central Sales for long‑term account development
• Serve as a key interface between customers and internal teams (R&D, Operations), ensuring alignment with global objectives and delivering customer-focused solutions.
• Provide technical input to Central Sales, Business Unit stakeholders (e.g. PM, other BU Tech Sales roles) and Legal on the technical sections of contract terms and conditions to ensure technical feasibility, clear scope definition, reduced delivery risk, and alignment with customer workflows, without assuming commercial ownership

Business Development Manager – CMTS Testing Services

Machine Learning Engineer

• Design and deploy AI – driven solutions for robotics, lab automation and smart instruments, including orchestration of liquid handling systems, incubators, imaging devices and analytical sensors
• Develop and optimize architectures leveraging LLMs and VLMs for multimodal perception, control and exception - handling in automated laboratory and manufacturing workflows
• Build intelligent scheduling and planning agents to coordinate fleets of devices and robots, enabling closed-loop experimentation, process optimization and autonomous lab operations.
• Apply graph-based and sequential models to represent experimental workflows, material flows and equipment state, improving predictive maintenance and process robustness.
• Integrate AI agents with automation frameworks, messaging systems and device APIs to enable reliable data and command flows across Sartorius’ digital and bioprocessing ecosystem.
• Collaborate closely with robotics, software, process engineering and product teams to translate user needs into robust, production-grade AI and automation capabilities

Senior Machine Learning Scientist – Advanced AI, Automation

Consultant

• Develop comprehensive understanding of customer processes and specific needs for different modalities.
• Engage with customers to identify their process goals and associated facility set-up requirements.
• Provide support on global projects for front-end feasibility studies, conceptual designs and associated CapEx and OpEx costs for end-to-end Integrated Solutions (InSo) projects.
• Drive Process Consulting activities from proposal through conceptual design (CD) including mass balance reports (MBR) and Process Flow Diagrams (PFD) execution across different modalities.
• Provide facility layouts for process equipment with associated Single-Use assembly designs.
• Collaborate with the InSo sales and account managers to develop strategies and tactics to maximize chances of success on InSo projects.
• Support sales in preparing and delivering technical presentations to customers on end-to-end Conceptual Design solutions.
• Provide technical expertise during contract negotiations and participate in the development of pricing strategies.
• Build relationships with industry professionals through expertise gained from experience in customer projects.
• Add value to support long term, sustained business growth with customers.

Process Consultant

Mechanical Engineer

• Designing individual components and assemblies, primarily made of plastic
• Using Onshape and Creo Parametric CAD software
• Ensuring close cooperation with other key areas of the company
• Creating, checking and maintaining necessary design documentation
• Participating in regular design review meetings
• Supporting development departments from initial prototype trials to introduction of industrialized solutions into series production

Design Engineer – Plastic Parts

Inside Sales

• Strengthen customer relationships and collaborate closely with field-based Sales Specialists
• Contribute directly to achieving annual sales targets
• Drive the renewal of Service Level Agreements (SLAs) for preventative maintenance
• Review Service quotes to ensure accuracy and compliance with established service-level parameters
• Identify opportunities for planned maintenance and preparing corresponding service contract (SLA) quotations for smaller accounts and start-ups
• Actively participate in weekly departmental conference calls and bi-weekly service contract discussions
• Communicate effectively and in a timely manner with management, coworkers, and customers, including responding by e-mail and phone