Sandvik Group

Business Development Rep

• Achieve market growth with existing and new customers delivering sustainable profitable growth of both Key Customer Account(s) and mid-level accounts and prospects by driving the value selling team effort and Sandvik’s complete surface drill offering
• Be the expert on the customer/ prospect and its needs, developing relationships with key stakeholders
• Create/identify opportunities - and set a winning strategy and action plan for the account team to implement to proactively offer valuable solutions that contribute to the customer’s success
• Build a sales opportunity pipeline with the goal of sustainable and profitable customer account business growth
• Create a yearly Business Development Action Plan and implement it
• Manage sales opportunities in Salesforce - from scoping to negotiated agreement
• Coordination with all the Sandvik’s teams (Account team, Branch Manager, BLM’s)
• Manage relationships, and communication
• Maintain profitability of account, and manage contracts
• Gather customer intelligence, e.g. fleet analysis by mine site; and input to BLMs to address product offering
• Monitor customer satisfaction
• Drive Safety of work and promotion of Sandvik Safety Culture

Business Development Manager

Administration

• Open and maintain work orders for the service team.
• Provide prompt responses to priority requests.
• Prepare weekly reports on ongoing work and client billing.
• Coordinate schedules for field service technicians.
• Participate in continuous improvement initiatives.

Administrator, Field Service

Operations

• Responsible for Production, Purchasing, Production planning, EHS, and Quality for equipment and batteries at Turku Supply
• Ensure customer orders are delivered on time and at agreed quality level
• Develop leadership capabilities within the supply organization and foster team growth
• Manage preparation and execution of production plans aligned with organizational objectives
• Manage and develop factory capacity to meet current and future production demands
• Lead management and development of factory resources, optimizing workforce and material utilization
• Drive continuous improvement initiatives focusing on efficiency, quality, lead time, OTD, NWC, and cost control
• Oversee net working capital management including raw material inventory and WIP
• Support development of EHS practices and ensure compliance with local/global EHS, Finance, and HR guidelines
• Manage and enhance overall factory performance and lead KPI development
• Collaborate with production units (Chanqzhou, Seremban, Camarillo), local/global Sourcing, Sales and Marketing, Product Offering

Operations Manager, Load and Haul

Architect

• Create operator’s, maintenance, service & repair manuals, and technical bulletins
• Contribute to spare part documentation process
• Interpret material from product safety, engineering, product line, technical services and other stakeholders
• Develop manual content independently following general documentation principles
• Participate in development of customer documentation and documentation processes
• Participate in order-based engineering documentation process and content design
• Act as key user for documentation systems
• Work as member of the Documentation Team; 12-month parental leave substitute role

Documentation Architect

Account Manager

• Achieve sustainable profitable growth of assigned Key Customer Account(s) by driving the value selling team effort
• Be the expert on the customer and its needs; develop winning strategy and Account Business Plan (ABP)
• Proactively offer valuable solutions across Sandvik's product and service offerings; stimulate creativity and innovation
• Lead management and building of customer relationships; involve internal Sandvik network and Business Line Managers
• Negotiate customer contracts and prepare offers; apply value-based pricing and finalize agreements
• Manage sales opportunities from scoping to negotiated agreement; drive major tenders and global agreements
• Prepare and achieve revenue budgets and unit sales targets; review portfolio pricing, mix, and conditions
• Develop and lead an engaged Account Team; mentor, coach, delegate, and follow up on action plans
• Coordinate cross-functional activities to provide consistent service and manage customer's expectations and escalations
• Gather customer intelligence (e.g., fleet analysis), monitor competitive activity and customer satisfaction

Key Account Manager

Engineer

• Follow the global Enquiry to Quote process and business rules to create quotes for Customized products and MTO requests including finalizing order entry and advanced technical support when needed.
• Act as gatekeeper/dispatcher ensuring quality of incoming requests and assigning requests within the Global Engineered Solutions Quotation Team.
• Convert Salesman Request for Quote (SRFQ) into enquiries.
• Validate the Customized Solutions Sales Pipeline according to Business rules.
• Prepare official quotations, setting prices according to global Coromant pricing strategy.
• Provide simpler drawings, based on design templates. Make a judgement on the need for more complex design. Assigning design tasks to the Design Team.
• Collaborate with Coromant Supply function to receive supply quotes and drawings.
• Create and/or validate product data/material ID in SAP.
• Manage cases through Dynamics Case Management.
• Finalizing the order in SAP as needed.
• Working and communicating with SRT Design Team, Customer Service and Technical Dept, ensuring that both design and quotation timelines align with department KPI’s.

Global Quotation Specialist

Account Executive

• Build and manage a robust sales pipeline to meet or exceed monthly and quarterly targets.
• Proactively prospect and qualify leads to generate new business opportunities.
• Conduct quarterly phone check-ins and biannual onsite visits with active customers.
• Provide consultative sales support to promote add-on software sales and customer success.
• Partner with the Head of Sales on product demonstrations, benchmarks, and customer site visits.
• Maintain accurate and up-to-date records of all sales activities, opportunities, and customer interactions in the CRM system.
• Serve as the primary point of contact for all customers within the assigned territory.
• Ensure customer satisfaction, renewal, and long-term value through proactive engagement and support.
• Represent SigmaNEST at regional and national trade shows, conferences, and networking events.
• Cultivate referenceable customers and share success stories to support broader sales efforts.

Regional Sales Representative

Manager

• Develop and implement strategic business plans to achieve sales targets and market growth
• Lead and manage the Attachment Tools division, ensuring alignment with company goals and objectives
• Identify and pursue new business opportunities within the mining and quarrying segment
• Build and maintain strong relationships with key clients and stakeholders
• Monitor market trends and competitor activities to inform business strategies
• Collaborate with cross-functional teams to drive product innovation and improvement
• Prepare and present regular reports on business performance and market conditions
• Primary owner of sales performance and sets sales targets
• Reports to the VP Sales Manager North America

Business Line Manager – Attachment Tools, Mining Segment

Communications

• Lead divisional and business unit marketing strategies for automation and digital mining technologies
• Guide and support dedicated marketing teams and drive product positioning
• Oversee internal and external communications and represent the division in global forums
• Shape and execute product launches, events, and creation of brand-consistent assets
• Collaborate across functions from product management to sales to amplify messaging
• Track performance metrics and share insights to inform decisions
• Report to the Vice President of Automation and sit on the Business Unit Management Team

Marketing and Communications Director – Automation and Digital Mining Technologies

Artificial Intelligence

• Lead the development and execution of AI strategy focused on internal process excellence
• Build and guide a team of five AI specialists and shape the AI & Automation team from the ground up
• Identify opportunities, design AI solutions and deliver measurable impact on business processes
• Lead the design and deployment of AI solutions for automation and optimisation
• Collaborate across IT, operations and business units to ensure adoption (work with Process Leads, Architects, Process Owners)
• Monitor performance of AI solutions and adjust based on data and feedback
• Stay ahead of AI trends and introduce new ideas
• Report to the Chief Digital Officer and Head of Digital Business Capabilities; high-visibility leadership role

Director of AI and Automation

• Diseño, implementación y evaluación de sistemas de sostenimiento en túneles y excavaciones subterráneas.
• Supervisión de proyectos técnicos en campo, incluyendo pruebas de desempeño de productos y soluciones de fortificación.
• Interacción directa con clientes mineros, brindando soporte técnico-comercial y seguimiento postventa.
• Gestión de equipos multidisciplinarios (ingenieros, técnicos, personal de ventas y operaciones).
• Participación en procesos de licitación técnica y elaboración de propuestas comerciales.
• Visitar regularmente a clientes en campo, brindando asesoría técnica y detectando oportunidades comerciales.
• Crear relaciones sólidas con todas las áreas del cliente, desde gerencias hasta usuarios operativos.
• Elaborar y enviar reportes técnicos e informes mensuales a la Gerencia General.
• Recomendar productos adecuados según las necesidades del cliente.
• Coordinar y ejecutar entrenamientos técnicos sobre instalación y uso de elementos de sostenimiento.
• Realizar pruebas de desempeño de productos en sitio.
• Apoyar en la toma de decisiones de compra y en el cumplimiento de metas de venta.
• Asistir a conferencias y seminarios del sector con aprobación gerencial.
• Compartir información técnica y comercial con el equipo de ventas.
• Documentar retroalimentación de clientes y recopilar información valiosa proporcionada por los posibles cambios en el mercado.
• Identificar y reportar no conformidades y oportunidades de mejora.
• Definir estrategias comerciales y técnicas para nuevos productos.
• Analizar KPI’s técnicos del área.
• Establecer pruebas de control de calidad para productos comercializados y producidos.
• Participar en el análisis técnico de licitaciones y elaboración de propuestas comerciales.
• Apoyar al área comercial en el cumplimiento del presupuesto mensual de ventas.
• Coordinar la estrategia técnica y colaborar en el plan de marketing.
• Investigar y analizar mercados emergentes junto con el equipo comercial.

Technical Manager

Project Manager

• Managing delivery of projects to meet timing, quality, cost, and customer service goals
• Providing clear, regular reporting to both internal stakeholders and customers
• Working with engineering and service teams to resolve technical queries and ensure documentation requirements are met
• Managing customer variations effectively to protect project margins
• Building strong networks with customers, suppliers, and internal teams to support success
• Contributing to continuous improvement initiatives that enhance project management discipline across SRP