Sandvik Group

Recruitment

• Actively sources, recruits, screens, interviews and offers candidates for full time positions at the site
• Provide creativity in sourcing candidates to include job boards, job fairs
• Hosts Job Fairs/Events - secure facilities, establish local contacts, create postings online and handouts, marketing materials
• Prepares offer letter packages and supports new hires with seamless onboarding process
• Consult with hiring managers to understand the requirements, duties, and qualifications desired for open position(s)
• Partner closely with hiring managers to assess their hiring needs and create a recruitment plan
• Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
• Utilize a variety of pipeline generation sources to grow and cultivate a broad and diverse pipeline of talent
• Screen and interview candidates while providing feedback to hiring managers on candidate interviews
• Manage the communication, scheduling and logistics of all interviews between candidates and hiring managers

Talent Acquisition Specialist

Support Engineer

• Perform maintenance, faultfinding, and repair tasks on cutting-edge equipment
• Conduct root cause analysis to swiftly resolve issues
• Ensure customer satisfaction through unsupervised work at workshops and customer sites
• Commission new products and complete detailed maintenance reports
• Suggest improvements to enhance customer processes
• Collaborate with peers and senior technicians to share expertise and coach customer technicians
• Maintain a strong focus on safety and efficiency
• Support the customer’s product/equipment/processes by suggesting improvements
• Provide advanced technical support and advice to sales team and other departments
• Review, manage, and advise on job costs to aid planning
• Guide and train colleagues in service methods and tools
• Conduct plant audits and performance optimization of products
• Validate and document new product performance
• Provide technical support to the product line and sales teams
• Develop and produce documentation to support both distributors and technical support desk

Technical Support Specialist

Manager

• Lead nationwide service performance elevation initiatives, ensuring alignment with P&S operational strategy
• Strengthen customer satisfaction by enabling branches to deliver reliable, high-quality service in alignment with customer expectations
• Manage and execute strategic projects requiring specialized expertise, delivering measurable business impact across the service network
• Drive performance turnaround programs in underperforming branches or functional areas to improve uptime, utilization, and customer KPIs
• Oversee standardization of service practices, ensuring consistency across all branches, field teams, and specialist groups
• Ensure compliance with ISO, internal quality standards, safety frameworks, and customer contractual requirements
• Develop and maintain SOPs, quality audit programs, service readiness checklists, and performance review structures
• Audit service operations, identify gaps, and drive process optimization
• Lead the integration of digital tools, reporting systems, and service technologies into branch operations to support operational excellence
• Strengthen utilization of warranty systems, data dashboards, and technical reporting platforms
• Develop branch-level tools and processes that improve customer communication, root-cause reporting, and service follow-up
• Generate reports that improve visibility of utilization, performance bottlenecks, warranty trends, and improvement opportunities
• Develop service and maintenance costing models for RFQs and extended service contracts

Parts & Services Service Excellence Manager

Account Executive

• Represent the product line throughout the assigned territory in Alaska
• Manage and support all direct businesses and customers regarding aftermarket sales and services
• Explore new business opportunities
• Increase top-line revenues and maximize the share of the captured business
• Ensure the growth of aftermarket business
• Provide solutions with respect to aftermarket parts, services and consumables
• Work closely with the Customer Maintenance Team, Planners, Buyers and Operational team to provide supply contracts
• Assist accounts with understanding their needs and promoting portfolio offerings

Parts & Services Sales Representative

Sales Engineer

• Use your technical expertise to consult on CNC machining and tooling applications
• Build and maintain strong customer relationships
• Deliver the full Coromant product and service offering
• Identify new business opportunities and grow market share
• Collaborate with internal teams to deliver total customer solutions
• Maintain and optimize opportunities using CRM tools to ensure accurate tracking, forecasting, and follow-up on customer engagements

Field Engineer

• Inspect equipment for proper performance and determine faults and malfunctions
• Adjust equipment & repair/replace defective parts components or systems according to scope of work to restore equipment to original manufacture specifications
• Test repaired equipment to ensure proper operational performance
• Commission new equipment
• Complete accurate time records, technical reports, failure reports, and parts lists
• Stay current with industry, customer, product developments and technical best practices
• Comply with safety policies and applicable government, customer or industry regulations or requirements

Field Service Technician – Automation

• Inspecting equipment for proper performance and determine faults and malfunctions
• Adjusting equipment & repairing/replacing defective parts, components, or systems according to the scope of work
• Testing repaired equipment to ensure proper operational performance
• Commissioning new equipment
• Actively participates in continuous improvement initiatives
• Completing accurate time records, technical reports, failure reports, and parts lists
• Staying current with the industry, customers, product developments and technical best practices
• Other duties as assigned by the Manager
• Complies with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements
• Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses
• Perform risk assessments (“Take Five”) prior to each task
• Maintains hand tools and equipment to ensure safe operation
• Maintains orderly work area and ensures housekeeping requirements are met
• Attend Environmental, Health and Safety related trainings
• Wear the required personal protective equipment (PPE) assigned for each task

Field Service Technician

Account Manager

• Gestion des ventes
• Définir une stratégie de développement adaptée au portefeuille clients assigné
• Soutenir la direction des ventes dans l’élaboration de prévisions, de budgets et d’objectifs précis
• Développer des relations clients solides afin d’assurer leur engagement
• Fournir l’ensemble de l’offre Coromant en coordonnant l’appui des spécialistes, des équipes de vente technique ou de partenaires externes selon les besoins

Gestionnaire de comptes

• Maintain a consistent onsite presence (4–5 days/week) to build trust-based relationships across customers & departments.
• Understand customer needs and develop tailored account strategies to grow revenue.
• Collaborate with Application Engineers and Project Engineers to deliver optimized tooling packages and services.
• Promote Seco’s digital, productivity, and lifecycle service offerings.
• Facilitate contract negotiations and ensure alignment with company goals.
• Track account performance, forecast revenue, and report progress in CRM systems.
• Provide customer feedback to improve product and service development.
• Act as a Seco brand ambassador, upholding our values and principles in all interactions.

Sales

• Drive new business and expand accounts through technical sales engagements across target industries.
• Deliver customized product demos and technical sales presentations tailored to customer needs.
• Manage the full sales cycle: from prospecting and qualification through quotation, negotiation, and close.
• Create and maintain strategic account plans to drive customer satisfaction and renewals.
• Leverage CRM (Salesforce) for pipeline tracking, forecasting, and reporting.
• Meet or exceed assigned sales quotas.
• Serve as the area lead for managing internal resellers authorized to sell Vericut products within a shared commercial framework.
• Guide internal resellers through onboarding, training, sales enablement, and compliance with Vericut’s product and licensing standards.
• Coordinate closely on joint marketing, lead generation, and customer engagement activities.
• Oversee reseller levels and performance expectations (e.g., sales facilitation, technical training readiness, first-level support responsibilities).
• Cultivate co-selling opportunities with machine tool builders, CAM software vendors, and tooling providers.
• Work cross-functionally with product, support, marketing, and finance teams to ensure alignment of go-to-market execution.

Area Sales Manager

• Serve as the first point of contact for customer inquiries
• Build strong customer relationships as part of the sales and account team
• Assess customer needs and route complex issues to appropriate internal resources
• Take ownership of customer concerns and ensure commitments are fulfilled
• Proactively communicate order updates, backlog issues, and other relevant information
• Initiate proactive outreach to existing customers to identify upsell and cross‑sell opportunities
• Support Outside Sales with quotations, technical assessments, pricing inputs, and preparation for key account meetings
• Participate in onsite customer visits and contribute to account growth strategies
• Process sales orders via phone, email, and E‑business platforms
• Manage urgent and expedited orders to meet customer delivery timelines
• Prepare monthly CSR reports
• Maintain commitment to Sandvik’s safety‑first culture

Inside Sales Representative

• Drive direct revenue growth
• Oversee performance and collaboration with sales partners
• Manage the full sales cycle
• Create and maintain strategic account plans
• Use CRM for tracking, forecasting, and pipeline reporting
• Monitor and manage performance against quotas
• Work with in-house resellers and distribution channels
• Ensure smooth execution of transactional workflows
• Cultivate co-selling opportunities with machine tool manufacturers

Regional Sales Manager

• Drive new business and expand accounts through technical sales engagements across target industries.
• Deliver customized product demos and technical sales presentations tailored to customer needs.
• Manage the full sales cycle: from prospecting and qualification through quotation, negotiation, and close.
• Create and maintain strategic account plans to drive customer satisfaction and renewals.
• Leverage CRM (Salesforce) for pipeline tracking, forecasting, and reporting.
• Meet and exceed assigned sales quotas.
• Serve as the regional lead for managing internal resellers authorized to sell Vericut products within a shared commercial framework.
• Guide internal resellers through onboarding, training, sales enablement, and compliance with Vericut’s product and licensing standards.
• Coordinate closely on joint marketing, lead generation, and customer engagement activities.
• Cultivate co-selling opportunities with machine tool builders, CAM software vendors, and tooling providers.
• Facilitate integration and go-to-market alignment with ecosystem partners to increase value to shared end customers.
• Work cross-functionally with product, support, marketing teams to ensure alignment of go-to-market execution.

Application Engineer

• Lead the development and optimization of tooling applications for turning, milling, drilling, and threading.
• Design and refine machining strategies to improve productivity, tool life, and part quality.
• Collaborate with R&D and product engineering teams to provide field‑based insights into tool design, coatings, and materials.
• Use CAM software and simulation tools to verify and optimize tool paths.
• Partner with sales teams to deliver technical support, presales consultations, and tooling recommendations.
• Conduct on‑site visits to diagnose machining challenges and implement tooling solutions.
• Lead or support customer trials, testing, and troubleshooting.
• Provide training on tool usage, machining best practices, and emerging technologies.

Designer

• Develop and implement innovative solutions that enhance efficiency and performance
• Work closely with the sales organization to develop and design custom metalworking solutions
• Deliver optimized solutions tailored to customers’ specific requirements
• Participate in product development to assess feasibility and compatibility with existing manufacturing capabilities
• Communicate to lead the development and design of new products
• Prepare product data to ensure a smooth transition from design to production
• Model new designs using CAD systems and create accurate and detailed technical drawings and 3D models
• Define functional requirements for new products and test individual components into final solutions
• Ensure all necessary technical documentation is prepared and delivered while maintaining compliance with established safety and design standards

Talent Acquisition Specialist

Technical Support Specialist

Parts & Services Service Excellence Manager

Parts & Services Sales Representative

Sales Engineer

Field Service Technician – Automation

Field Service Technician

Gestionnaire de comptes

Account Manager

Area Sales Manager

Inside Sales Representative

Regional Sales Manager

Area Sales Manager

Application Engineer

Technical Designer