Samsara

Business Operations

• Partner with Enterprise Sales Leadership, Sales Planning, Sales Operations, Finance, and other cross-functional teams to provide actionable insights into business drivers, financial performance, and risks.
• Develop and drive high-visibility initiatives to help scale performance and productivity to achieve sales growth targets.
• Analyze and diagnose sales team performance and own analytical models and sources of insights (performance forecasting, productivity models, etc).
• Support ongoing business activities and development of executive materials (memos, slides, business reviews, and executive presentations).
• Identify risks to growth goals and develop action plans to mitigate those risks.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

GTM Business Operations Manager

Administration

• Process moderate-complexity sales transactions, including contract validation and PO review.
• Monitor and triage support tickets from the sales team.
• Collaborate with Sales, Finance, and Sales Operations to ensure accuracy in deal setup.
• Identify and flag process inefficiencies or blockers.
• Maintain and update Salesforce with accurate deal and contract data.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Sales Contract Administrator

Sales

• Own the performance, development, and day-to-day leadership of a team of Senior Enterprise AEs, driving net new logo acquisition and expansion across a defined set of strategic UK accounts
• Coach your team through complex, multi-stakeholder deal cycles where average contract values regularly reach seven figures over multi-year terms
• Build and run a structured operating rhythm - pipeline reviews, deal inspection, forecasting discipline - while getting close enough to the detail to add value at the deal level
• Develop your reps’ ability to access economic buyers, build multi-threaded relationships, and position Samsara’s expanding product portfolio against a customer’s most critical business priorities
• Pressure-test deal qualification, challenge assumptions, and help your team navigate the complexity of selling into large UK enterprises - this isn’t a role where you sit above the deals
• Build the commercial muscles - cross-sell, multi-product attach, stakeholder mapping - that will drive durable growth as we expand our footprint across the UK’s largest accounts
• Partner closely with the AVP of Strategic and Enterprise Sales UK, your peer RSDs, and cross-functional teams including Solutions Engineering, Customer Success, and Marketing to ensure your team has the support it needs to win
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Regional Sales Director – Strategic Enterprise

• Own the performance and development of a team of Mid-Market Account Executives across the DACH territory, holding reps accountable to pipeline targets, activity standards, and forecast hygiene through structured weekly operating rhythms.
• Coach each rep individually — adapting your approach to where each person is in their development — from building territory plans and running effective discovery calls through to closing complex, multi-stakeholder deals.
• Build and sustain a predictable outbound pipeline engine across the team, setting clear rep-level generation targets, running weekly pipe reviews, and diagnosing coverage gaps before they become quarter-end problems.
• Join key deals alongside your reps — as a coach and as a closer when needed — pressure-testing qualification rigour and helping move deals through the critical stages of the sales cycle.
• Partner closely with your Director, Sales Engineering, ADR leadership and Marketing to align on territory strategy, resource deployment, and cross-functional execution — translating broader commercial priorities into daily team practice.
• Hire and onboard exceptional talent: actively sourcing candidates through your own network, running a rigorous assessment process, and building a bench that raises the standard of the team over time.
• Contribute to the scaling of Samsara’s Mainland Europe business — sharing best practices across peer ISMs, supporting wider commercial initiatives, and building the operational foundation for a larger team as the DACH region grows.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Mid-Market Sales Manager

Artificial Intelligence

• Architect end-to-end computer vision pipelines for real-world safety detection — object detection, tracking, semantic segmentation, multi-camera fusion, and beyond
• Drive the technical roadmap for edge and cloud perception, including how we optimize and deploy models on constrained hardware without sacrificing accuracy
• Partner closely with our hardware and firmware teams — we build our own devices, which means you'll have a rare ability to co-design the full stack
• Work with petabyte-scale multimodal data (video, sensor, telematics, diagnostics) to train and iterate on production models
• Stay at the frontier of CV and perception research and translate what matters into shipped product
• Mentor and technically guide senior scientists and engineers across the team
• Bring clarity to ambiguous problems — translating customer and business needs into precise, solvable engineering challenges.

AI / Computer Vision Engineer

People Operations

• Own and continuously enhance the Workday Benefits and Compensation module, ensuring scalable and efficient configuration
• Design, build, test, and deploy Open Enrollment configurations end-to-end
• Build, modify, and optimize custom Workday reports
• Partner cross-functionally with Benefits, HR, Payroll, Finance, and other stakeholders to translate business requirements into Workday solutions
• Scope and prioritize Workday releases
• Partner with developers and vendors to enhance Workday integrations, troubleshoot issues, and improve benefits data flows
• Review proposed system changes to identify opportunities for process improvement and standardization
• Triage and configure Workday enhancements or fixes for HCM, Compensation, Payroll, and reporting
• Partner with People Operations teams to gather, document, and validate business requirements for programs executed through Workday
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Senior People Technology Analyst – Workday

• Own and continuously enhance the Workday Benefits and Compensation module, ensuring scalable and efficient configuration
• Design, build, test, and deploy Open Enrollment configurations end-to-end
• Build, modify, and optimize custom Workday reports
• Partner cross-functionally with Benefits, HR, Payroll, Finance, and other stakeholders to translate business requirements into Workday solutions
• Scope and prioritize Workday releases
• Partner with developers and vendors to enhance Workday integrations, troubleshoot issues, and improve benefits data flows
• Review proposed system changes to identify opportunities for process improvement and standardization
• Triage and configure Workday enhancements or fixes for HCM, Compensation, Payroll, and reporting
• Partner with People Operations teams to gather, document, and validate business requirements for programs executed through Workday
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

Engineer

• Own, maintain, and optimize Samsara's Okta environments (commercial and StateRAMP/FedRAMP), including SSO integrations, group management, Okta Workflows automation, and access policy governance.
• Design, build, and support integrations and automations using Workato, including ownership of the OWL-IT IT Genie platform — Samsara's AI-powered IT service delivery and provisioning system.
• Administer and support Google Workspace, including Marketplace app management, group and OU configuration, offboarding automation, and service account governance.
• Lead and contribute to Identity & Access Management initiatives including birthright provisioning, role-based access controls, Saviynt RBAC, and access lifecycle automation.
• Be the primary IT engineering SME for StateRAMP/FedRAMP IT controls — scoping, implementing, documenting, and gathering evidence to satisfy compliance requirements.
• Provide Tier 3 escalation support for complex, sensitive, and security-related IT incidents, including SCIM, provisioning failures, and authentication issues across identity-integrated systems.
• Build and maintain clear documentation including runbooks, architecture diagrams, access policies, and business process flows in Confluence.
• Partner with Security, GRC, and cross-functional IT teams to strengthen the security posture of Samsara's identity and access management infrastructure.
• Research, assess, and incorporate new vendors and technologies into the IT stack, including evaluating automation opportunities with tools like Workato One, Vertex AI, and Gemini Enterprise.
• Mentor teammates and help elevate the technical capabilities of the broader IT Engineering team.

Business Technology Engineer II

Product Operations

• Own and evolve the product operating model, including annual planning, quarterly product reviews, and weekly/monthly product leadership cadences to keep teams aligned and moving fast
• Drive cross-functional accountability between Product, Engineering, Design, Data Science, and GTM teams by facilitating structured communication, decision-making forums, and program tracking
• Lead and develop a team of Product Operations managers, setting a high bar for operational excellence across the organization
• Build and maintain a robust Product Insights capability — synthesizing customer feedback, usage data, market signals, and competitive intelligence to inform product strategy and prioritization
• Partner with the Product & Engineering leaders to develop and track KPIs and success metrics across the product portfolio, driving accountability and visibility into progress
• Design and implement scalable processes for product launches, feature rollouts, and go-to-market coordination, ensuring smooth handoffs between product and commercial teams
• Identify and eliminate operational bottlenecks that slow product velocity; proactively improve how the team works, not just what it ships
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Director, Product Operations

Accountant

• Review and help process daily customer payments, including researching unapplied payments
• Assist with recording Stripe payouts in NetSuite and matching them to the correct invoices
• Support the application of bulk partner payments to customer accounts
• Help set up customer and vendor payments, including verifying banking details for ACH requests
• Process manual payments by following established procedures and guidelines
• Respond to complex customer questions about payments
• Assist with handling payment disputes
• Work with finance and sales teams to help identify and apply customer payments to open accounts.

AR Accountant – Cash Application

Customer Support

• Operate a world-class AI-powered customer listening infrastructure.
• Own the unified customer intelligence platform.
• Own and manage Samsara's Qualtrics platform end to end.
• Derive and activate AI-powered insights.
• Build and scale the closed-loop excellence program.
• Drive systemic customer experience improvements.
• Implement and manage AI tooling for CX intelligence.
• Build the Synthetic CSAT and real-time sentiment layer.
• Operationalize a customer-centric culture at Samsara.
• Be a CX and AI thought leader.
• Hire, develop, and lead a high-performing, inclusive team.

Senior Manager, Customer Experience Strategy

Consultant

• Ensure ongoing success and value realization for Samsara’s enterprise customers who utilize Samsara’s Resident Consultant services.
• Define and execute long-term strategies for the Resident Consultant team that support Samsara’s commitment to providing excellent service.
• Find and grow the next generation of Resident Consultants at Samsara.
• Keep executives informed of progress and advocate for change when needed.
• Lead from the front with a willingness to get your hands dirty.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, develop, and lead an inclusive, engaged, and high-performing team.

Resident Consultant Manager

Customer Success Manager

• Own gross and net revenue retention (GRR and NRR) for the mid-market and commercial segments
• Partner closely with Sales to drive expansion through structured, scalable motions
• Define segmentation strategy across mid-market and commercial customers based on ARR, complexity, lifecycle stage, and product mix
• Develop lifecycle-based customer journeys (onboarding, adoption, renewal, expansion)
• Implement Leverage tooling (e.g., CRM, CS platforms, marketing automation) to orchestrate customer interactions at scale leveraging automated, trigger-based engagement strategies
• Integrate AI-driven workflows for risk detection, adoption coaching, and customer engagement efficiency
• Build and continuously optimize coverage models (high-touch, pooled, and digital)
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices
• Hire, develop, and lead an inclusive, engaged, and high performing team

Director, Scaled Customer Success

Implementation Specialist

• Manage the deployment of Samsara technology to Mid-Market customers
• Ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
• Track implementation progress, participation, product adoption, and account health.
• Create launch plans and a roadmap to increase product usage.
• Deeply understand the Samsara platform’s capabilities and explain them to customers of all types.
• Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Implementation Consultant

Solutions Engineer

• Lead the development of enterprise-grade, scalable solutions, managing integrations involving internal teams, third-party integrators, or custom-built systems using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.)
• Take full ownership of high-impact, high-risk projects—from navigating ambiguous requirements and integration design through configuration, delivery, maintenance, and operational support. Comfortable making delivery commitments for larger projects
• Act as a technical lead, mentoring engineers to establish the foundational standards for robust, enterprise-level integrations.
• Serve as the vital link between Customers and Product/Engineering teams; relaying feedback to align product roadmaps with customer success and evolving market needs.
• Leverage AI-driven workflows and modern technologies (Glean, Cursor etc.) to continually uplevel the team’s efficiency and technical stack.
• Create customer-facing launch plans and roadmaps, own and drive internal initiatives that enhance team visibility across the organization and improve operational efficiency through process automation.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Build, Test, validate and review thorough code reviews and provides feedback that is actionable and insightful
• Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience
• Contribute to the enhancement of Professional Services methodologies and tools

GTM Business Operations Manager

Sales Contract Administrator

Regional Sales Director – Strategic Enterprise

Mid-Market Sales Manager

AI / Computer Vision Engineer

Senior People Technology Analyst – Workday

Senior People Technology Analyst – Workday

Business Technology Engineer II

Director, Product Operations

AR Accountant – Cash Application

Senior Manager, Customer Experience Strategy

Resident Consultant Manager

Director, Scaled Customer Success

Implementation Consultant

Solutions Integration Engineer IV