Salesforce

Product Designer

• Consult with business stakeholders to understand and address their development needs, and ensure alignment on strategy and content
• Conduct needs assessments to determine training requirements and learning objectives
• Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools
• Use instructional design methodologies and techniques to create engaging and effective training
• Collaborate with subject matter experts to ensure the accuracy and relevance of training content
• Identify with stakeholders the expected impact and measurement process
• Drive continuous improvement, innovation, accountability, and sustainment of content and experiences
• Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values
• Mentor and coach colleagues and emerging designers and work closely with the creative team
• Facilitate virtual and in-person learning sessions, bringing content to life and creating an engaging participant experience
• Lead program setup including room configuration, technology, and materials
• Manage operational flow during sessions (timekeeping, transitions, troubleshooting)
• Support live sessions by managing attendance, breakout rooms, materials, and participant needs
• Manage agenda and run sheet timing and accuracy
• Serve as primary liaison for participants and stakeholders throughout the program lifecycle
• Ensure a consistent, professional, and high-quality learning experience
• Proactively identify and resolve issues and risks
• Communicate program updates, changes, and key information to stakeholders in a timely manner
• Gather and synthesize feedback to inform continuous improvement

Senior Learning Experience Designer

Security Engineer

• support Endpoint Security Strategy & Architecture
• contribute to defining the long-term technical roadmap for endpoint protection
• assist in Deployments & Coverage helping ensure Enterprise-wide deployment of endpoint security tools
• maintain Governance & Compliance supporting the definition and enforcement of policies, SOPs, and operational protocols
• contribute to Automation & Resilience assisting in the design of robust automation pipelines
• enhance Detection & Response Posture contributing to architecting rigorous detection logic and response workflows
• innovate Security through Design engaging in threat modeling and vendor evaluation
• collaborate with security and engineering teams to integrate Endpoint services
• partner with Product Management throughout the project lifecycle
• develop and maintain comprehensive documentation for security services
• stay current with the latest threats and technologies in the cloud security and endpoint security landscape

Senior Endpoint Security Engineer – SMTS

Operations

• Support the design and execution of the annual Informatica Go-To-Market strategy, including account segmentation, capacity modeling, and territory alignment.
• Define key performance metrics and build dashboards that assess business health and surface growth opportunities.
• Synthesize data across pipeline, attainment, and whitespace to identify trends, risks, and opportunities - and bring them to life with clear recommendations.
• Partner with sales leaders to improve forecast predictability and inspection rigor across business units.
• Build high-quality presentations for QBRs and strategic planning cycles, translating complex data into compelling narratives.
• Identify and resolve operational friction points to improve sales productivity and drive continuous process improvement.

Senior Analyst, Sales Strategy – Operations

• Influence and compellingly communicate the UX vision to a wide variety of key stakeholders
• Build strong partnerships across disciplines such as Design, Product, Engineering, and Marketing
• Solve complex UX design problems across web, mobile and tablet
• Collaborate closely with product owners/managers (POs & PMs)
• Work with engineering to deliver final product
• Evangelize new interface guidelines and design patterns

Senior User Experience Designer

Product Manager

• Own the lifecycle of two high-priority products from early-stage pilots to General Availability (GA)
• Lead the engineering scrum team to build AI-driven data experiences
• Drive roadmap and strategy for Data Lens and Agentic Transforms
• Author high-visibility blogs and demos for executive leadership
• Identify workflow friction points by partnering directly with customers
• Define end-to-end requirement processes and author detailed PRDs

Full-stack Engineer

• Contribute to the Design, implementation, development, deployment, configuration, and enhancement of EJBCA-based PKI infrastructure, including CA hierarchies, RA functions, OCSP responders, and CRL distribution.
• Define the technical roadmap for certificate lifecycle automation, secure key management, and high-assurance identity use cases.
• Develop and maintain certificate lifecycle automation, including provisioning, renewal, revocation, monitoring, and audit logging.
• Support internal stakeholders with certificate enrollment workflows (SCEP, EST, ACME, CMP) and usage patterns.
• Help integrate certificate-based authentication into enterprise platforms, services, and workloads.
• Support certificate lifecycle management processes for internal clients, applications, and devices.
• Collaborate with security architects, infrastructure, and application teams to align PKI solutions with organizational policies and compliance requirements.
• Participate in incident response and troubleshooting for PKI-related issues such as certificate validation failures or service outages.
• Develop & contribute to documentation, operational runbooks, and standards for PKI operations.

Senior Software Engineer, Enterprise PKI

Technical Program Manager

• Architect and drive the full Software Development Life Cycle (SDLC) for a portfolio of complex, multi-year programs, ensuring alignment with Salesforce's strategic priorities and demonstrating measurable business impact.
• Lead and manage a portfolio of high-visibility programs from concept through deployment.
• Define program scope, facilitate critical "build vs. buy" analyses, and develop comprehensive business cases, charters, and fit-for-purpose execution plans.
• Champion and institutionalize best-in-class delivery practices across development teams.
• Drive continuous improvement by owning and optimizing processes, tools, and communication channels — leveraging metrics and leading high-impact retrospectives.
• Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making.
• Deliver crisp, regular updates on program health, risk, and dependency management to executive steering committees.
• Proactively identify, analyze, and mitigate complex cross-program risks and dependencies spanning multiple teams and organizations.
• Ensure clear communication of impact and resolution paths to all stakeholders.
• Define, track, and communicate key Program KPIs and Portfolio OKRs, providing transparent reporting that measures progress against strategic business outcomes.
• Cultivate deep, trusted relationships with senior business leaders and technical teams across organizational boundaries — effectively prioritizing, unblocking, and removing systemic impediments at scale.

Program Manager

• Ensure comprehensive alignment of deliverables across all contributing teams throughout the project and program lifecycle
• Facilitate knowledge transfer and onboarding for new program members
• Drive prioritization and execution of cross-functional program initiatives
• Oversee tracking and management of all program documentation and artifacts
• Coordinate and monitor progression and successful delivery of critical program milestones
• Lead thorough program retrospectives upon closure and following critical milestones to capture lessons learned and drive continuous improvement
• Actively engage with Portfolio Leaders to solicit and provide constructive feedback on Program Management tools, standards, and processes
• Provide support to Portfolio Managers in the efficient intake and prioritization of new work
• Contribute to Program Increment (PI) Planning (for SAFe-driven engagements) and other strategic work planning initiatives, synthesizing outputs into comprehensive program materials in close collaboration with Engineering and Product roles
• Orchestrate and manage interdependencies between projects and programs within designated portfolios

Senior Technical Program Management Analyst – Lead

Blockchain Engineer

• Responsible for the architecture, development, and operation of a high-scale, low-latency platform
• Manages real-time ingestion and streaming pipelines
• Processes conversational data from voice, video, and email to power various Sales Cloud AI agents
• Provides tools for lead outreach and pipeline management, significantly boosting sales productivity
• Generates intelligent insights from conversational data to empower sellers

Lead Distributed Systems Engineer – Activity Platform, Sales Intelligence Platform

People Operations

• Act as a trusted advisor to ESBP Partners and business leaders, ensuring HR strategies support business needs.
• Provide operational and analytical support to the ESBPs with quantitative and qualitative data in support of strategic ES programs and initiatives.
• Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc.
• Use HR analytic tools to make data-driven business decisions.
• Proactively understand what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities.
• Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes.
• Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes, programs and insights across the organization.
• Partner with the ESBPs and the business units they directly support to deliver on the organization's talent strategy.
• Initiatives include employee retention, talent assessment, succession planning, compensation (equity, bonus, merit), mobility, change management, and other talent related initiatives.
• Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.
• Partner with leadership to drive organizational effectiveness and a high-performance culture.
• Partner to support the business through transformation and change.
• Executes on continued reshaping, growth, acquisition, reorganization, etc.
• Work directly with people leaders and employees to coach and enable on a variety of ES topics and programs, resolve issues, etc.
• Creates tools, templates and resources for consistent service delivery at scale.
• Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
• Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and/or make recommendations when it is appropriate to align with different teams.

Lead People Consultant

Solutions Engineer

• Contribute to the architecture, implementation, and deployment of accurate, reliable, scalable, compliant, and trusted enterprise-grade Agentforce solutions.
• Design intelligent agents and supporting components leveraging LLMs, prompt engineering, integration technologies, and orchestration frameworks.
• Remain current on the cutting edge of AI technologies and patterns and incorporate them into the Activation Team’s work by example and through instruction.
• Define reusable patterns and implementations for agent skills, guardrails, and multi-agent collaboration and contemporary developments in the field of AI.
• Drive key integrations across Salesforce product clouds and external systems.
• Contribute to performance optimization, monitoring, and telemetry frameworks to achieve reference architectures for observability.
• Build new and exciting components in an ever-growing and evolving market technology to provide scale and efficiency.
• Make, document, and advocate design decisions on the basis of performance, maintainability, trust, scalability, and growth.
• Apply Agentforce and AI solutions to optimize core Service Cloud and Field Service processes, such as intelligent case deflection, predictive maintenance, and autonomous work order scheduling.
• Drive agent design, prompt strategies, and skill orchestration.
• Build reusable accelerators and deployment frameworks.
• Mentor newer Solution Engineers and Architects on Agentforce capabilities.

Activation Solution Engineer – TMT/CBS

• Partner with Product Management to translate product design into the technical solution
• Lead the engineering teams to deliver technical solutions for the unified automation and activation team
• Own the design, operation, and reliability of massively scalable automation and transactional platforms
• Lead the engineering development of a next-generation decision engine for Marketing and Sales pipeline
• Lead, mentor, and grow a large engineering organization
• Champion engineering best practices, operational excellence, and agile methodologies
• Collaborate closely with Product Management, Architects, other Engineering teams, and business stakeholders
• Drive the successful execution of complex technical projects across multiple scrum teams
• Define and implement scalable processes, metrics, and best practices across engineering teams
• Lead initiatives around CI/CD automation, system monitoring, incident management, and operational governance

Senior Director – Software Engineering

• Design Learning Solutions: Create engaging, inclusive, and effective learning programs using instructional design principles and templates.
• Apply Instructional Design Methods: Tailor solutions to learner needs, selecting the right methods for different situations.
• Collaborate with SMEs & Stakeholders: Gather, synthesize, and validate content with SMEs to ensure accuracy and relevance.
• Manage Projects Independently: Keep projects on track by aligning tasks with objectives, updating tracking tools, and preventing scope drift.
• Apply Accessibility Best Practices: Deliver content that is inclusive and meets accessibility standards.
• Communicate with Impact: Write clear updates, deliver presentations, and adapt communication styles to different audiences.
• Leverage Data: Analyze learner feedback and data to refine content and demonstrate value.
• Innovate Creatively: Suggest new tools, approaches, and solutions that improve learner engagement and outcomes.
• Handle Objections: Address challenges from SMEs, stakeholders, and peers with professionalism and confidence.

Associate Analyst, Learning Experience Design

• Conducting threat modeling for infrastructure and application-level threat scenarios, including security architecture, system interactions, and new products/features from a realized threat and “outside-in” perspective.
• Utilizing threat intelligence, incident response data, detection and logging metrics, and visibility from proprietary security tooling to conduct and correlate research.
• Assessing cloud security controls and cloud architecture implementations across current businesses and future M&As, primarily across AWS, GCP, and Azure substrates.
• Analyzing logs from endpoint, network, and other security tooling to identify potential gaps in coverage or hunting for bypassing of existing controls.
• Engaging executive stakeholders across the company to translate assessments into actionable recommendations that shape the business and our products.
• Driving uplifts identified from security incidents with Product and Enterprise Security partners and serving as an SME for Product teams during design solutioning.
• Providing strategic and tactical applied threat insights to Security and leadership stakeholders by contextualizing threat intelligence in the Salesforce context in partnership with our Threat Intelligence team.
• Collaborating with architects and principals across Cyber Security operations, including Threat Detection and Data Science, to design alerting against realized threats.

Information Security Principal, Environment Threat Assessment

Architect

• Maintain a deep technical, functional, and domain understanding of the Industries Cloud product portfolio, roadmap, and all in-market and new products.
• Act as an early adopter, developing expertise for all new product introductions, feature releases, large-scale migrations, or product retirements.
• Practice continuous learning through first-hand product experimentation and participation in Product-driven betas and pilots.
• Establish and own relationships with Product Management Leaders and key subject matter experts, strengthening the strategic partnership with T&P.
• Engage T&P and CSG stakeholders in the development of product feedback and roadmaps.
• Identify, document, and track recommended product enhancements based on customer, partner, and internal stakeholder input.
• Develop product requirements and deliver them to Product Leadership for roadmap consideration.
• Document best practices and learnings from product interactions (like pilots and pre-launch discovery) to deliver readiness for scale.
• Collaborate with your Cloud Success team to create a holistic strategic approach that supports the overall product strategy and customer success.
• Provide product expertise to support the creation and rollout of strategies aimed at improving the product adoption score.