Salesforce

Full-stack Engineer

• Design and develop scalable, resilient offline indexing pipelines for Slack's search infrastructure
• Work with product engineering on new features for a growing user base
• Optimize data processing pipelines for performance, cost-efficiency, and reliability
• Collaborate with team members to ensure high availability and data freshness across distributed systems
• Actively own indexing pipeline features and improve surrounding data infrastructure
• Monitor and optimize pipeline performance while addressing data quality issues
• Mentor other engineers and review code
• Improve engineering standards, tooling, and processes

Staff Software Engineer, Search Infrastructure

Operations

• Design test scenarios specifically tailored to the unique workflows of Cloud Success personas.
• Work with DET and Cloud Success SMEs to validate complex logic, integrations, and data flows within the Cloud Success platform.
• Facilitate "Office Hours" and feedback sessions with the SME teams to ensure the UI/UX of new Salesforce features satisfy business user needs.
• Manage the end-to-end testing lifecycle for internal releases, including assuring that SMEs have access to the testing environments, test scripts and acceptance criteria are documented for each test scenario, coordinating testing activities, etc.
• Distinguish between a technical platform bug and a misalignment in business process, working with Product Managers to prioritize fixes.
• Partner with the Enablement team to translate UAT findings into "What’s New" documentation for the broader Cloud Success organization.

Senior Operations Analyst

IT Support

• Design large-scale enterprise models
• Own Structural Health of the company
• Conduct end-to-end mapping across functions
• Own enterprise-wide workforce planning cycle
• Define global hub-and-spoke strategy
• Establish role segmentation framework
• Oversee talent mobility framework

Senior Director, Enterprise Architecture – Organizational Transformation

Director

• The Talent Strategy Director serves as a principal strategic partner to HR Business Partner Leaders and their teams supporting global business organizations.
• This role is responsible for architecting and driving the long-range talent strategy for the Business Unit by consulting on business-specific needs, talent priorities, and desired outcomes.
• As a critical conduit between the business and the Talent Center of Excellence, the Talent Lead scales enterprise-wide initiatives while designing bespoke solutions that drive business value.
• Use deep and broad business understanding to provide strategic guidance on long-term talent priorities and organizational health.
• Partner with HRBPs to drive and facilitate executive-level talent strategies, including critical role succession planning, talent movement, and organizational design.
• Proactively identify organizational capability gaps within the BU and make data-driven recommendations to leadership to mitigate talent risks.

Talent Partner Director

Manager

• Design and execute a comprehensive communication plan for platform changes
• Tailor communications to specific Cloud Success personas
• Establish and manage feedback channels for internal users
• Partner with project teams to identify change impacts
• Develop a Change Adoption Framework
• Define and track KPIs for adoption

Senior Manager, Change Management

AI Engineer

• Drive the evolution of Slack’s AI and ML platform toward a self service, developer friendly environment that improves velocity and reliability
• Build and maintain SDKs, feature generation tools, and CI CD pipelines that make it easy for product teams to integrate AI into their workflows
• Manage and evolve integrations with managed AI services across multiple cloud providers
• Design and operate AI quality evaluation frameworks and prompt engineering infrastructure to ensure AI features meet high standards for reliability and user experience
• Collaborate closely with ML modeling, AI quality, and product engineering teams to design platforms that meet evolving technical and business needs

Software Engineer, AI Platform - Slack

People Operations

• Act as a trusted advisor to ESBP Partners and business leaders
• Provide operational and analytical support to the ESBPs with quantitative and qualitative data
• Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover
• Use HR analytic tools to make data-driven business decisions
• Proactively understand what analysis needs to be done to provide a narrative to leaders on their overall org health
• Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes
• Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes
• Serve as a project lead for ES programs
• Work directly with people leaders and employees to coach and enable on various ES topics and programs

Lead Employee Success Consultant

• Lead the development, delivery, and adoption of foundational cross-cutting Agentforce Experience Layer (AXL) technology
• Incubate and deliver innovative AI-driven experiences and experience building tools, pro code through low code.
• Partner with various organizations, such as Agentforce, to deliver an end-to-end Agentic experience for customers.
• Apply AI thoughtfully and strategically to enhance product capabilities, user experiences, and developer productivity
• Champion the use of AI to accelerate engineering workflows, including test code generation, debugging assistance, and code quality improvements
• Responsible for managing the primary UI frameworks (Lightning Web Components, React, Aura) on the platform that power B2B, B2C, and B2E experiences across desktop and mobile.
• Lead the UI product, performance, stability, and accessibility initiatives of the core Salesforce App (Lightning Experience), requiring oversight of execution as well cross-organizational influence and collaboration.
• Own the declarative app building experiences that enable customers, partners, and ISVs to build tailored solutions on the salesforce.com platform.
• Own the Salesforce Setup framework and Setup Home
• Own the Salesforce Experience Cloud, the digital experience platform (DXP) for building branded websites and portals.
• Own the Salesforce CMS and digital asset management technologies.
• Champion and drive company-wide accessibility initiatives to ensure WCAG compliance and inclusive experiences
• Lead right-to-left (RTL) language support implementation across the platform
• Own platform-wide UI test frameworks, quality tooling (Jest, test code generation agents), and engineering productivity tools
• Drive browser standards adoption and multi-UI language support
• Drive measurable improvements in Lightning experience performance, including caching strategies, browser optimizations, and networking improvements
• Partner with Customer Success on critical customer escalations
• Drive engineering systems that are stable, fast, cost-efficient, secure, and inclusive by design
• Work closely with product leadership across Sales, Service, Commerce, Marketing, and other clouds to power their own product roadmaps.
• Partner with architects across the organization to align on technical strategies and platform standards
• Collaborate with PM and UX leadership to deliver cohesive product experiences
• Represent engineering in executive forums and customer engagements
• Build a High-Impact, High-Trust Organization

SVP, Software Engineering, Platform

Software Engineer

• Turn product concepts into working Salesforce applications.
• Create the demos that stop people in their tracks at major conferences or hands on workshops.
• Create how-to guides, click-paths, and enablement materials.
• Keep your pulse on the latest in development trends.

Senior Technical Product Marketing Analyst – Developer Services

• Support the Agentforce baselining program, using synthetic and automated tooling to continuously measure and improve performance.
• Analyze evaluation results independently, identifying root causes, surfacing trends, and translating insights into actionable recommendations for models, implementations, and processes.
• Maintain and evolve evaluation frameworks, scoring rubrics, and guidelines to ensure consistent, defensible, and scalable assessments.
• Deliver clear, influential reporting and business reviews that inform stakeholders and drive product and operational decisions.
• Define, monitor, and interpret key evaluation metrics, proactively identifying risks, regressions, and improvement opportunities.
• Enable internal partners on evaluation processes and findings, building trust and shared understanding across teams.
• Strengthen the evaluation feedback loop across automated testing, LLM-judge prompts, and golden datasets to continuously improve testing sophistication.
• Perform targeted evaluations for new features and urgent initiatives, ensuring quality and market readiness.
• Audit and refine the utterance repository to keep testing relevant, high quality, and aligned with evolving product capabilities.
• Synthesize customer and internal feedback into actionable insights, helping shape product direction and operational improvements.
• Advocate for tooling, process, and workflow improvements that increase evaluation efficiency, scalability, and reliability.
• Proactively surface risks and partner on mitigations, ensuring issues are addressed before they impact customers.

Digital Success Associate – Evaluations Manager

Vice President

• Define and execute ecosystem strategy: Lead Salesforce's Global Consulting Partners & OSP ecosystem strategy to accelerate partner-led growth, expand market share, and reinforce Salesforce as the world's leading partner platform.
• Drive partner-led revenue: Scale partner-sourced, partner-influenced, and partner-delivered revenue through repeatable GTM motions and next-generation partner distribution models, including digital, services-led, and OSP channels.
• Own strategic partner relationships: Build and expand executive relationships with Salesforce's most strategic global partners — including GSIs, SIs, resellers, and emerging ecosystem participants — to enable joint growth, strategic alignment, and long-term investment.
• Accelerate co-innovation: Co-create and commercialize joint industry and cross-cloud solutions that drive customer transformation, platform adoption, and ecosystem innovation across global markets.
• Lead a high-performing global team: Build and scale a globally distributed partner organization, fostering a culture of accountability, collaboration, innovation, and customer success.
• Strengthen partner readiness: Expand partner services capacity and delivery excellence to support Salesforce's fastest-growing solution areas and ensure consistent customer outcomes.
• Establish performance frameworks: Develop global ecosystem performance frameworks, segmentation strategies, and operating models that increase partner accountability, productivity, and measurable business impact.
• Align cross-functionally: Partner with Global Sales, Customer Success, Marketing, Product, Industry GTM, Enablement, and Services to deliver unified go-to-market execution and maximize customer lifetime value.
• Champion the ecosystem: Serve as an executive champion for Salesforce's ecosystem strategy internally and externally, reinforcing Salesforce's leadership in partner-driven innovation and digital transformation.

SVP, Global Consulting Partners – OSP

Account Executive

• Develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers
• Assist with the development and execution of overall long-term strategy for the account
• Coordinate internal resources to meet customer business needs
• Share both Informatica and Salesforce value proposition for existing and/or new customers
• Drive growth within new and existing, assigned accounts

Enterprise Account Executive, Public Sector – Federal

Architect

• Define the end-to-end architecture for AgentForce’s model serving, inference orchestration, and agentic reasoning loops.
• Make high-stakes technical decisions regarding "build vs. buy," model sizing, context window management, and retrieval-augmented generation (RAG) strategies.
• Architect scalable pipelines for continuous learning (RLHF/RLAIF) that integrate seamlessly with production traffic without compromising latency or stability.
• Design systems for multi-turn agent state management, memory persistence, and tool invocation (function calling).
• Own the end-to-end architectural design of AgentForce AI capabilities from product requirements through model design, system implementation, and production rollout.
• Translate product use cases (e.g., agent experiences, workflows, UI features) into concrete system architectures, including APIs, service contracts, and model interaction patterns.
• Define reference architectures for AI-powered applications (web, backend services, agent runtimes) that standardize how products integrate with AgentForce models.
• Translate abstract research concepts into concrete engineering specifications.
• Collaborate with scientists to optimize models for deployment (quantization, distillation, pruning) without sacrificing reasoning capabilities.
• Mentor Principal Scientists and Staff Engineers on system design principles and architectural patterns.

Architect, Applied Science – AgentForce

• As a Named Account Executive specializing in selling into State Government agencies across Arkansas, you will play a critical role in establishing and nurturing strong relationships with these organizations.
• Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.
• Cultivate and maintain enduring relationships with State Gov clients
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
• Provide regular progress updates to management regarding client accounts.
• Monitor and report on key performance metrics, including client retention and revenue growth.
• Maintain a high level of client satisfaction by consistently exceeding expectations.
• Work collaboratively with internal teams to devise solutions for complex challenges.
• Address and resolve client issues in a timely and efficient manner.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
• Collaborate closely with clients to formulate customized account strategies.
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
• Stay informed about industry trends, government regulations, and competitive offerings.
• Develop an in-depth understanding of Salesforce products and solutions.
• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Named Account Executive, State Government – Arkansas

• Drive and implement strategies to optimize indirect tax operations with respect to telecommunications taxes, sales and use taxes, business taxes, and gross receipts taxes.
• Collaborate with the Tax team and Finance leadership in developing a global solution for indirect tax compliance.
• Own operational metrics for timely, accurate, and efficient indirect tax filings.
• Maintain SOX compliance.
• Develop business processes incorporating technology solutions and an optimized operational model to support business partner and customer indirect tax inquiries.
• Partner with source-to-pay process owners to operationalize indirect tax requirements that ensure proper tax treatment of purchase activities.
• Oversee first-level audit support and defense, particularly with respect to telecommunications taxes.