Engagement Director – Salesforce Pre-Sales Exp.

Salesforce

Director of Presales for Salesforce, driving presales engagements and advising on AI-led transformations. Collaborating with customers to develop solutions and maintain executive-level relationships.

Posted 7/13/2026full-timeMumbai • 🇮🇳 IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading presales engagements and developing tailored proposals for Professional Services, with a strong focus on Salesforce Agentforce and Industry Clouds. Capable of driving executive-level conversations and shaping commercial strategies for successful service delivery.

Highest-signal resume keywords

Salesforce Agentforce ExpertiseIndustry Cloud KnowledgeExecutive Communication SkillsCommercial AcumenPresales Engagement Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Proposal DevelopmentStatement of Work (SOW) CreationSolution Architecture DesignEffort EstimationRisk FramingAI-Powered WorkflowsPrompt EngineeringComplex Business Requirement TranslationRevenue ForecastingDiscovery Workshop Facilitation

Soft Skills

StorytellingPresentation SkillsRelationship BuildingMentoringConsensus Driving

Industry Keywords

Professional ServicesEnterprise TechnologyC-Suite EngagementAI-Led TransformationsCross-Functional Team Navigation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead end-to-end presales engagements for Professional Services, partnering with Account Executives and Solution Engineers to win new services business
Own the development of compelling proposals, Statements of Work (SOWs), Discussion Documents (DDs), and solution narratives tailored to customer needs
Drive executive-level conversations with C-suite stakeholders, positioning Salesforce PS as a strategic delivery partner
Serve as a subject matter expert on Agentforce — including autonomous agents, prompt engineering, and AI-powered workflows — and articulate the services delivery approach for AI-led transformations
Bring deep knowledge of Industry Clouds (e.g., Financial Services Cloud, Health Cloud, Manufacturing Cloud, Consumer Goods Cloud, etc.) to advise customers on industry-specific implementations
Design high-level solution architectures and implementation roadmaps that align to customer business outcomes
Build and nurture trusted advisor relationships with customer stakeholders across IT, business, and the C-suite
Conduct discovery workshops, solution presentations, and executive briefings
Translate complex business requirements into practical, value-driven Salesforce PS engagement models
Shape services deals commercially — including scoping, effort estimation, pricing strategy, and risk framing
Partner with Delivery Assurance and Commercial teams to ensure deals are set up for successful execution
Maintain a strong pipeline hygiene and contribute to accurate services revenue forecasting
Represent Salesforce PS at customer events, industry forums, and Salesforce flagship events (Dreamforce, World Tour, etc.)
Mentor and coach junior presales team members, elevating the overall team capability
Contribute to the development of reusable presales assets, playbooks, and point-of-view documents

Requirements

What you’ll need

15+ years of experience in enterprise technology, with at least 5+ years in a presales, solution consulting, or advisory role
Demonstrated expertise with Salesforce Agentforce or AI/automation platforms and the ability to articulate AI-led services delivery models
Strong knowledge of Salesforce Industry Clouds — hands-on or advisory experience across at least 2 industry verticals
Proven track record of winning large, complex Professional Services engagements
Exceptional executive communication, storytelling, and presentation skills
Strong commercial acumen — experience shaping SOWs, pricing models, and risk frameworks
Ability to navigate ambiguity and drive consensus across cross-functional teams

Benefits

Comp & perks

Opportunity to work at the forefront of AI-led enterprise transformation with Agentforce
High-impact, high-visibility role within Salesforce's fastest-growing services business in India
Collaborative, inclusive, and innovative culture
Competitive compensation, benefits, and career growth opportunities within Salesforce's global PS organisation