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Salesforce

Senior Director, Design Operations

Salesforce

Lead Design Program Management for Apps & Industries UX at Salesforce, driving operational goals and team alignment across business units. Focused on empowering a collaborative design community.

Posted 7/14/2026full-timeSan Francisco • California, Washington • 🇺🇸 United StatesSenior💰 $191,100 - $320,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Design Operations and Program Management within enterprise software, with a strong focus on building effective team frameworks and optimizing cross-functional collaboration. Proven ability to communicate effectively with senior executives and manage design dependencies in alignment with product roadmaps.

Highest-signal resume keywords
Design OperationsProgram ManagementAgile MethodologiesProject Management Professional (PMP)Cross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Design ProcessesSystems ThinkingMobile App DesignContent Management SystemsEvent Management
Soft Skills
Partnership SkillsRelationship-BuildingCommunication Skills
Certifications & Qualifications
Project Management Professional (PMP)
Industry Keywords
Enterprise SoftwareUX LeadershipDesign DependenciesBusiness Unit Optimization

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Build and operationalize team rituals, cadences, and frameworks for Apps & Industries UX team
  • Connect product roadmaps to UX priorities and manage design dependencies
  • Serve as the strategic nerve center for UX leadership and coordinate reviews
  • Partner with operations leaders for alignment and optimization across business units

Requirements

What you’ll need
  • at least 12 years of experience working in enterprise software in Design, Design Operations, or Program Management roles
  • outstanding partnership and relationship-building skills in cross-functional environments
  • familiarity with design processes and agile or scrum methodologies
  • superb communication skills across multiple mediums
  • a related technical degree required
  • experience establishing credibility with senior executives
  • experience running events and programs for internal teams or external customers
  • experience designing and thinking in systems like mobile apps or content management systems
  • Project Management Professional (PMP) certification

Benefits

Comp & perks
  • time off programs
  • medical, dental, vision, mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program