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Salesforce

Senior Engagement Manager – Salesforce Pre-Sales Exp.

Salesforce

Senior Engagement Manager driving complex Salesforce Pre-Sales engagements for enterprise clients in India. Leading solutions design and commercialisation as part of the India PS team.

Posted 7/13/2026full-timeGurgaon • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Salesforce solution architecture and pre-sales engagements, with a strong focus on designing agentic workflows and AI automation patterns. Proven ability to communicate effectively with executive stakeholders and mentor junior team members in a professional services context.

Highest-signal resume keywords
Salesforce Solution ArchitectureAgentforce ExpertiseProfessional Services Proposal WritingExecutive Communication SkillsSalesforce Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
SalesforceAgentforceEinstein BotsPrompt BuilderModel BuilderEffort EstimationSolution DesignProposal CreationMulti-Cloud ExperienceProfessional Services Delivery Model
Soft Skills
MentoringStorytellingExecutive Communication
Tools & Technologies
Sales CloudService CloudMuleSoftData Cloud
Certifications & Qualifications
Application ArchitectSystem ArchitectAgentforce Specialist
Industry Keywords
Enterprise Market DynamicsFSIManufacturingHi-TechPublic Sector

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead end-to-end PS pre-sales engagements — from discovery and scoping through to effort estimation, SPW/proposal creation, and deal closure.
  • Architect Agentforce-led solutions for enterprise customers, designing agentic workflows, LLM orchestration, and AI automation patterns on the Salesforce platform.
  • Partner with AEs, Solution Engineers, and Customer Success to position PS as a strategic differentiator on complex, multi-cloud opportunities.
  • Own the effort estimation and resource planning process — producing credible, commercially sound PS proposals that balance customer value with delivery margin.
  • Conduct executive-level workshops and solution presentations with CXO stakeholders.
  • Build reusable PS assets — solution blueprints, reference architectures, estimations, and proposal templates — to accelerate the team.
  • Mentor junior team members and contribute to the PS Pre-Sales practice capability agenda.

Requirements

What you’ll need
  • Overall 12 years of experience and 8+ years of Salesforce experience, with at least 3–4 years in a pre-sales or solution architecture role.
  • Hands-on Agentforce expertise — you have designed and scoped agentic solutions involving Einstein Bots, Agentforce, Prompt Builder, Model Builder, or equivalent AI orchestration on Salesforce.
  • Strong understanding of the Salesforce PS delivery model — you know how to scope, estimate, and price professional services engagements.
  • Proven experience writing SPWs, proposals, and DDs — you can own a document end to end.
  • Excellent executive communication and storytelling skills — you are credible in a boardroom.
  • Salesforce certifications: minimum Application Architect or System Architect; Agentforce Specialist a strong plus.
  • Experience across multiple Salesforce clouds — Sales Cloud, Service Cloud, MuleSoft, Data Cloud is good to have.
  • Exposure to India enterprise market dynamics — FSI, Manufacturing, Hi-Tech, or Public Sector is good to have.
  • Prior experience managing or mentoring a pre-sales team is good to have.

Benefits

Comp & perks
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events