Salesforce

Product Designer

• Define and drive the long-term User Experience strategy for Integration and AI.
• Partner with GMs and EVPs to shape product roadmaps and investment decisions.
• Leverage a robust understanding of user needs, product strategy, and market trends to bring forward user-centric innovation opportunities.
• Collaborate with the most seasoned design, engineering, and product partners - including our GM - to drive vision and strategy via design.
• Develop robust and innovative practices, frameworks, principles, and processes that scale your impact across the Salesforce ecosystem and elevate the impact of other designers and teams.
• Elevate the craft of the design organization. Mentor and coach a talented team of designers while advocating for user-centered, inclusive design practices. Attract and assess top talent.

UX Architect – Mulesoft

Chief Technology Officer

• Architecting the 'Agentic Stack': Define how autonomous agents interact with LLMs, legacy ERPs (SAP, Oracle), and human-in-the-loop workflows. Ensure adoption aligns with the customer’s broader enterprise architecture and digital transformation roadmap.
• Product & Engineering Partnership: Partner with the GM and Product Management to ensure the roadmap is built for 'Day 2' enterprise operations. Serve as the final escalation point for complex engineering challenges regarding concurrency, data privacy, and global compliance.
• Enterprise Connective Tissue: Design the framework for Agentforce to navigate fragmented IT landscapes. Ensure the architecture meets the highest standards for AI ethics, data residency, and residency requirements across Supply Chain, FINS, and TMT.
• High-Stakes Technical Advisory: Serve as a strategic advisor to CIO, CTO, and Enterprise Architects at our largest accounts. Lead architectural engagements that translate business strategies into technical enablers for desired outcomes.
• Value Engineering & Prototyping: Lead rapid prototyping for first-of-a-kind capabilities. Develop business cases that link technical agentic reasoning to tangible ROI and measurable business value.
• Field-to-Product Bridge: Prioritize product features based on hyper-scale field requirements. Ensure Regrello-originated capabilities are deeply integrated and leveraged across the broader Agentforce ecosystem.

CTO – Agentic Process Automation, Intelligence

Director

• Lead the strategic vision and execution of our cloud security posture
• Assess, challenge, and guide highly technical security implementations spanning Agentforce, Data Cloud, and platform infrastructure
• Manage an elite organization of security engineers and managers focused on building automated, scalable security controls that protect our multi-cloud substrate
• Test the trust boundary to improve security by design
• Define and assess tools to secure development and ultimately, view every AI-powered solution with a lens for scalability, reliability, cost efficiency, and business impact
• Operate as an extension of the CEO’s leadership team, providing independent technical judgment on complex implementations
• Identify opportunities to modernize and consolidate legacy systems
• Drive alignment across a highly matrixed organization

Senior Director – Office of the CEO

Engineer

• Build and implement voice platform solutions aligned with the team's multi-year strategy for Salesforce Voice and Agentforce Voice
• Design global, multi-region telephony and routing architectures with built-in resiliency and failover
• Maintain and optimize scalable telephony infrastructure across Amazon Connect, PSTN carriers, Salesforce orgs, and routing engines
• Implement platform standards for routing, flows, observability, and automation established by the team
• Serve as a subject matter expert for complex telephony and Unified Routing implementations, providing technical guidance to stakeholders
• Lead large-scale transformation programs including region launches, customer zero deployments, and AI integrations
• Support reliability initiatives including SLA monitoring, proactive observability, and platform health reporting
• Lead root cause analysis for high-impact incidents and implement systemic prevention measures
• Mentor engineers and raise engineering standards through design reviews, documentation, and knowledge sharing
• Partner with global stakeholders including product teams, business units, and technical teams to deliver platform solutions, provide regular platform health updates, and stay current on product releases and cycles
• Participate in a rotating on-call schedule to support critical voice services and ensure platform uptime

Senior Voice Engineer

Account Executive

• Engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform
• Build positive, trusted relationships with both key team members and c-suite decision makers
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Share Salesforce value proposition for existing and/or new customers

Enterprise Account Executive – Consumer Business Services

• Engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform
• Build positive, trusted relationships with both key team members and c-suite decision makers
• Develop opportunities, through both warm leads and whitespace prospecting
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Drive the overall long-term strategy for the account, aligned to customer business objectives
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Enterprise Account Executive – Tech & Media

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Account Executive – Commercial, Emerging Enterprise

Account Executive – Tech & Media

Full-stack Engineer

• Design, implement and iterate agentic AI systems with customers
• Innovate at the frontier of the field
• Create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond

Software Engineer

Customer Success Manager

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
• Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.

Customer Success Manager, Salesforce Exp. Mandatory

Operations

• Support continuous delivery of high-quality, reliable data
• Minimize ‘bench time’ and prevent burnout
• Regularly sync with Project Managers
• Collaborate with Project Delivery Teams
• Generate weekly Status Reports
• Perform monthly audits

Operations Associate

• Lead the entire sales process to ensure delivery against key performance metrics
• Handling strategic accounts and relationships across the team
• Drive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence
• Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s)
• Engage with prospect organisations to position salesforce solutions through strategic value-based selling
• Lead the end-to-end sales process through engagement of appropriate resources

Named Account Executive – Media & Entertainment

• Lead, mentor, and promote successful Customer Success Managers (CSMs)
• Address and resolve customer issues as a leader representing Salesforce
• Proactively identify renewal risks and develop action plans and strategies to mitigate risk
• Develop an in-depth understanding of your customers’ business and critical priorities, and align Salesforce solutions to them
• Work closely with peers and selling partners on capacity planning for Signature obligations
• Lead oversight on critical customer issues, working across Support, Critical Incident Center, and Engineering until resolution is achieved
• Track and identify frequently occurring, high impact issues and communicate through appropriate channels for resolution
• Develop strategies to improve the customer experience, team performance, morale, and cohesion with other internal teams

Director, Customer Success Management

Sales

• You’ll have up to 15 direct reports (manager), 35 direct reports (senior manager) under your scope of responsibility.
• You will be required to deliver technical work (as a technical/senior technical architect) on Industries projects at 25%/50% utilization and balance that with leading your team of Technical Consultants/Architects/Managers
• You’ll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs.
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Industries consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
• Lead functional and technical workshops.
• Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Lead a project team of developers focused on driving optimized solutions for our clients leveraging Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

Manager, Senior Manager – Technical Consulting, Salesforce Experience Mandatory

• Drive incremental business opportunities with key partners in the Benelux & Nordics
• Develop and execute a comprehensive go-to-market strategy and business plan
• Establish and align on joint KPIs (e.g., revenue, certifications, pipeline)
• Build and enhance relationships with partner organizations to grow shared business
• Lead regular business reviews with internal and partner stakeholders