Solution Engineer

Salesforce

Solution Engineer helping customers overcome challenges and implement Slack-based solutions. Partnering with teams to drive business value with innovative technology.

Posted 6/5/2026full-timeChicago • District of Columbia, Illinois, Massachusetts, New York • 🇺🇸 United StatesMid-LevelSenior💰 $113,330 - $180,250 per yearWebsite

About the role

Key responsibilities & impact

Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
Drive the discovery process, helping to uncover customers' current pain points and align to their business objectives
Prepare and deliver high-impact presentations and demonstrations that communicate Slack's unique value
Partner with customers to design Slack-based solutions that drive value and significant business impact
Ensure customers understand how Slack's industry-leading security program protects their organization
Support security, compliance, and architecture conversations and address technical objections
Guide customers through the evaluation process of Slack, ensuring that our solution meets key business objectives and technical requirements
Contribute to the success of a rapidly growing and evolving SE organization
Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap
Mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS (Slack's AI-powered platform for automating and connecting work across your organization)

Requirements

What you’ll need

Typically 4–10 years of sales engineering or solution consulting experience in a SaaS or tech-first organization
Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations
A consultative approach to solving customers' business challenges
A track record of successfully overcoming technical and security objections, with a proven ability to creatively solve complex problems
Extensive Slack and Salesforce experience, including Workflows and Integrations
Professional proficiency in English
Ability to thrive and adapt in a rapidly evolving product and market that will define the future of work
Knowledge of the productivity and collaboration tools landscape
Familiarity with the enterprise SaaS ecosystem and modern workplace environments
B.S. in Computer Science, Software Engineering, MIS, or related field required

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales engineeringsolution consultingproblem solvingtechnical objection handlingSlackSalesforceWorkflowsIntegrationsconsultative approachpresentation skills

Soft Skills

communicationmentoringcoachingadaptabilitycollaboration