Saffire, LLC

Supervisor

• Ordering, receiving and preparing food items
• Maintaining food costs and budget goals
• Produce required product according to the Menu and recipes for each event
• Attend in-house event-related meetings and relays immediate changes with team and other departments
• Ability to oversee and direct hourly culinary staff in a professional manner
• Ensures all requisitions to the Warehouse and Kitchen are received in a timely manner, in accordance with Company policy
• Coordinates with Kitchen on the timing and production of functions
• Must possess effective communications skills to liaise between 2 Kitchens and Warehouse Teams
• Maintaining all kitchen equipment cleanliness and daily, weekly, monthly and annual maintenance
• Inventory and quality controls
• Responsible for kitchen in absence of Executive Chef and Sous Chef
• Assist in the training of all kitchen staff

Culinary Supervisor – Part-Time

Associate

• This PT Warehouse at Paramount Theaters responsible for efficiently Making popcorn, accepting, storing and delivering beverage, and cleaning other products throughout the venue based on assignments from the GM
• Follow assignments from the GM for delivering food, beverage, and other products
• Receive and store deliveries, Stock bars, make popcorn and help set up and clean the theater
• Assist in receiving and storing deliveries
• Maintain cleanliness and organization of the theater
• Perform general housekeeping and cleaning
• Identify and address deficiencies in inventory or supplies
• Assist with moving equipment as required for events
• Practice safe work habits and follow all safety policies, procedures, and training

Warehouse Associate

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in inventory
• Continually increase knowledge of product, and facility
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

Merchandise Associate

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, and facility
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

• Assist guests with overall experience while maximizing sales
• Answer guests' questions regarding Hall of Champions equipment
• Complete friendly retail transactions
• Maintain cleanliness of equipment and fixtures
• Stock, organize, and sell merchandise
• Assist in inventory control and sales records

General

• Set tables to meet the function specifications
• Deliver necessary equipment and beverages from storage areas to event location
• Set/display food and beverages on buffet tables
• Serve food, beverage and accompaniments to Catering clientele in a friendly and courteous manner ensuring guest satisfaction
• Quietly remove china, glassware and silverware from meal area
• Deliver dirty china, silverware and glassware to the appropriate kitchen’s dish washing station
• Return equipment and unused beverages and dirty linen to appropriate storage locations in a neat and organized manner
• Perform general cleaning tasks to adhere to health and safety standards
• Complete other duties as assigned by the Catering Supervisor

Banquet Server

• Supervise suite attendants and other suite-based service staff on assigned levels, providing clear direction, assigning sections, and monitoring performance throughout events without regularly performing bargaining unit tasks.
• Oversee pre-event suite preparation, including verification of setup, cleanliness, equipment functionality, stock levels, and readiness in line with event orders and service standards.
• Monitor in-event service delivery across assigned suites, ensuring timely food and beverage service, attentive host engagement, and adherence to service timelines and standards.
• Oversee post-event breakdown processes, ensuring suites are cleared, equipment is secured, and inventory/consumption documentation is completed by staff accurately.
• Ensure accurate recording of suite consumption (food, beverage, incidentals) and assist in reviewing discrepancies or unusual usage patterns with the Suites Manager.
• Create, implement, and monitor service and sales incentives to motivate suite service teams and drive guest satisfaction and incremental revenue (e.g., upselling, featured items).
• Maximize effective use of labour by coordinating staff deployment based on suite occupancy, client profiles, and event demand.
• Train and coach suite attendants and other suite staff on service standards, product knowledge, responsible alcohol service, and guest relations, including pre-shift briefings and post-event feedback.
• Assist with use of suite management systems (e.g., event notes, service requests, billing flags) by reviewing entries, following up with staff, and escalating issues to office/management teams.
• Handle suite host and guest inquiries, special requests, complaints, and service recovery situations with professionalism and a solution-focused approach, escalating complex issues when appropriate.
• Collaborate with culinary, bar, and premium operations teams to ensure accurate and timely delivery of orders, last-minute requests, and special dietary needs.
• Ensure all staff follow Legends, Rogers Centre, and regulatory policies, including responsible alcohol service, health and safety, and workplace conduct.
• Support continuous improvement by sharing guest feedback and operational observations with management and participating in initiatives to enhance suite offerings and experiences.

Suites Floor Supervisor

• The Lead Barista will report to the SR. F&B Manager for the Cafe and serve as a key support in day-to-day operations.
• This role assists with maintaining service standards, guiding barista team performance, and ensuring consistency across product quality and guest experience.
• The Lead Barista will help oversee the shift execution, support onboarding and training, and act as a liaison between frontline staff and management.
• Ensures that all customers are educated on our products and services
• Answers customer questions regarding coffee blends, preparation, and product freshness
• Greets all customers with fast, friendly, personalized service
• Accurately enters sales orders into POS system in a courteous and friendly manner for our customers
• Develops an understanding of coffee and tea regions and the various differences in flavor and blends
• Sells and serves baked goods and miscellaneous food items to customers
• Maintains a clean and organized workplace so that team members can locate resources and product as needed
• Other duties as assigned by management