Saffire, LLC

Associate

• This PT Warehouse at Paramount Theaters responsible for efficiently Making popcorn, accepting, storing and delivering beverage, and cleaning other products throughout the venue based on assignments from the GM
• Follow assignments from the GM for delivering food, beverage, and other products
• Receive and store deliveries, Stock bars, make popcorn and help set up and clean the theater
• Assist in receiving and storing deliveries
• Maintain cleanliness and organization of the theater
• Perform general housekeeping and cleaning
• Identify and address deficiencies in inventory or supplies
• Assist with moving equipment as required for events
• Practice safe work habits and follow all safety policies, procedures, and training

Warehouse Associate

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in inventory
• Continually increase knowledge of product, and facility
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

Merchandise Associate

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, and facility
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

• Assist guests with overall experience while maximizing sales
• Answer guests' questions regarding Hall of Champions equipment
• Complete friendly retail transactions
• Maintain cleanliness of equipment and fixtures
• Stock, organize, and sell merchandise
• Assist in inventory control and sales records

General

• Set tables to meet the function specifications
• Deliver necessary equipment and beverages from storage areas to event location
• Set/display food and beverages on buffet tables
• Serve food, beverage and accompaniments to Catering clientele in a friendly and courteous manner ensuring guest satisfaction
• Quietly remove china, glassware and silverware from meal area
• Deliver dirty china, silverware and glassware to the appropriate kitchen’s dish washing station
• Return equipment and unused beverages and dirty linen to appropriate storage locations in a neat and organized manner
• Perform general cleaning tasks to adhere to health and safety standards
• Complete other duties as assigned by the Catering Supervisor

Banquet Server

Supervisor

• Supervise suite attendants and other suite-based service staff on assigned levels, providing clear direction, assigning sections, and monitoring performance throughout events without regularly performing bargaining unit tasks.
• Oversee pre-event suite preparation, including verification of setup, cleanliness, equipment functionality, stock levels, and readiness in line with event orders and service standards.
• Monitor in-event service delivery across assigned suites, ensuring timely food and beverage service, attentive host engagement, and adherence to service timelines and standards.
• Oversee post-event breakdown processes, ensuring suites are cleared, equipment is secured, and inventory/consumption documentation is completed by staff accurately.
• Ensure accurate recording of suite consumption (food, beverage, incidentals) and assist in reviewing discrepancies or unusual usage patterns with the Suites Manager.
• Create, implement, and monitor service and sales incentives to motivate suite service teams and drive guest satisfaction and incremental revenue (e.g., upselling, featured items).
• Maximize effective use of labour by coordinating staff deployment based on suite occupancy, client profiles, and event demand.
• Train and coach suite attendants and other suite staff on service standards, product knowledge, responsible alcohol service, and guest relations, including pre-shift briefings and post-event feedback.
• Assist with use of suite management systems (e.g., event notes, service requests, billing flags) by reviewing entries, following up with staff, and escalating issues to office/management teams.
• Handle suite host and guest inquiries, special requests, complaints, and service recovery situations with professionalism and a solution-focused approach, escalating complex issues when appropriate.
• Collaborate with culinary, bar, and premium operations teams to ensure accurate and timely delivery of orders, last-minute requests, and special dietary needs.
• Ensure all staff follow Legends, Rogers Centre, and regulatory policies, including responsible alcohol service, health and safety, and workplace conduct.
• Support continuous improvement by sharing guest feedback and operational observations with management and participating in initiatives to enhance suite offerings and experiences.

Suites Floor Supervisor

• The Lead Barista will report to the SR. F&B Manager for the Cafe and serve as a key support in day-to-day operations.
• This role assists with maintaining service standards, guiding barista team performance, and ensuring consistency across product quality and guest experience.
• The Lead Barista will help oversee the shift execution, support onboarding and training, and act as a liaison between frontline staff and management.
• Ensures that all customers are educated on our products and services
• Answers customer questions regarding coffee blends, preparation, and product freshness
• Greets all customers with fast, friendly, personalized service
• Accurately enters sales orders into POS system in a courteous and friendly manner for our customers
• Develops an understanding of coffee and tea regions and the various differences in flavor and blends
• Sells and serves baked goods and miscellaneous food items to customers
• Maintains a clean and organized workplace so that team members can locate resources and product as needed
• Other duties as assigned by management

Lead Barista

Project Manager

• Support monitoring of the design team and construction team to help the Project Manager and Senior Project Manager.
• Assist with day-to-day on-site review of work in the field and coordination across stakeholders.
• Attend required meetings and, as needed, capture meeting minutes for project records.
• Help monitor adherence to the agreed project schedule and escalate risks as appropriate.
• Support reporting on quality and help resolve non-compliance items, including jobsite inspections.
• Maintain current project files and support preparation of monthly reports and other reporting tools.
• Assist with monitoring the RFI and submittal process and support permit/inspection/approval tracking.
• Support invoice reviews and payment application processes, and assist with turnover and closeout documentation.

Assistant Project Manager

• Support the successful delivery of projects by overseeing day-to-day on-site activities from design through construction, turnover, and closeout.
• Partner closely with design and construction teams in a highly collaborative approach—monitoring progress, managing budget and schedule adherence, and helping ensure quality, compliance, and clear reporting throughout execution.
• Coordinate Design & Construction Execution.
• Monitor and guide progress of the design team and construction team across project elements including structural, architectural, interiors, mechanical, electrical, plumbing, fire protection, civil, utilities, low voltage, foodservice, FF&E, and other scopes as required.
• Partner with the Project Controls Engineer to maintain current project files and documentation associated with assigned tasks.
• Attend required meetings and, when needed, capture and distribute meeting minutes for record purposes.
• Manage Budget, Cost Tracking & Invoicing.
• Create and monitor project budgets for assigned responsibilities, and help ensure all parties adhere to agreed financial parameters.
• Review and support approval of invoices in alignment with budget status, contract requirements, and project progress.
• Assist with preparing RFPs, finalizing contracts, and managing procurement of necessary contractors, consultants, and vendors.
• Track Schedule Performance.
• Monitor adherence to the agreed project schedule and escalate risks or conflicts that could impact milestones.
• Advise project leadership of recovery measures as needed to maintain critical path activities and key deliverables.
• Support Quality, Permitting, Reporting & Closeout.
• Report on the quality of work and help drive resolution of non-compliance items, including supporting jobsite inspections as required.
• Assist in obtaining permits, inspections, and approvals in coordination with the project team and local authorities having jurisdiction.
• Assist in the preparation of monthly reports and contribute to reporting to ownership, providing clear updates on progress, risks, and next steps.
• Support project turnover to the client and closeout of assigned project contracts, accounts, and documentation.

Director

• Lead On-Site Project Execution
• Oversee all on-site activities and manage project staff, serving as the day-to-day leader responsible for coordinating execution across every phase of the project.
• Coordinate and monitor design and construction team progress throughout the project lifecycle, identifying risks early and driving timely resolution to keep work on track.
• Oversee the management of all third parties including consultants, testing & inspection services, owner direct vendors, permitting and approval processes, and insurance programs.
• Manage Budgets and Schedules with Discipline
• Assemble and maintain reliable project budgets, monitoring adherence by all parties and ensuring alignment to agreed financial parameters throughout the project.
• Track schedule performance, proactively advising on recovery measures and holding teams accountable to milestones and deliverables.
• Manage the procurement and accounting processes as required on the project(s)
• Drive Procurement and Vendor Coordination
• Manage procurement and coordination of contractors, vendors, and consultants—ensuring the right partners are engaged and performing to expectation.
• Assist in obtaining all necessary permits, inspections, and approvals, navigating building and utility departments with efficiency and professionalism.
• Deliver Quality and Ensure Compliance
• Monitor the quality of work throughout the project, identifying non-compliance items and managing resolution to ensure the highest standards are met at handover.
• Maintain comprehensive project files, document distribution, meeting minutes, and required reporting to support transparency and accountability.
• Communicate with Clarity Across Stakeholders
• Serve as the primary communication link between clients, project stakeholders, and internal teams—providing regular updates on budget, schedule, quality, and project activities.
• Build trusted relationships with clients and partners, anticipating needs and ensuring stakeholders remain informed and confident throughout the project.
• Manage Internal Operations and Develop Project Staff
• Oversee internal project costs including staffing, invoices, receivables, reimbursables, and expenses with rigor and transparency.
• Mentor, train, and develop project staff—building the next generation of project management talent and fostering a high-performance team culture.
• Manage project startup including developing the staffing plans, budgets and schedules, building program, insurance programs, request for proposals for A/E services, construction manager, all required vendors, engineers, testing & inspection services, and involvement in the negotiation of all required agreements and contracts on behalf of the client(s).
• Lead project turnover to the client and close out all assigned contracts and accounts with precision and professionalism.

Project Director – Global Owner's Representation

• On-site project execution (design through closeout)
• Monitor and manage day-to-day progress of the design team, construction team, and third-party consultants throughout the project lifecycle.
• Support maintenance of current project files and assist with preparation of monthly reports and reporting to the owner.
• Lead turnover to the client and drive closeout of assigned project contracts and accounts.
• Budget, schedule, and procurement management
• Assemble reliable project budgets, provide regular updates, and monitor adherence by all parties.
• Assemble and monitor adherence to the agreed project schedule; advise recovery measures as required.
• Prepare RFPs, negotiate contracts, and manage procurement of necessary contractors, consultants, and vendors.
• Quality, compliance, and financial administration
• Review construction documents to confirm alignment with the clients requests.
• Report on quality of the work and manage resolution of non-compliance items.
• Manage design and construction budgets, including supporting the value engineering process.
• Coordinate invoices and payment applications with accounting; assist with permits, inspections, and approvals.
• Review change orders and added service requests for approval.

Senior Project Manager

Human Resources

• Lead and oversee the day-to-day administration of Human Resources operations, policies, programs, and employee lifecycle processes
• Manage HR administrative functions including onboarding, employee records management, personnel transactions, employment verifications, and HR documentation
• Serve as the primary owner and administrator of HR operational processes within Workday and other HR systems, ensuring data accuracy and compliance
• Develop, implement, and continuously improve HR policies, procedures, workflows, and service delivery standards
• Partner with Talent Acquisition, Payroll, Benefits, HR Business Partners, and business leaders to ensure seamless employee transitions and consistent HR support
• Oversee background screening, employment verification, and onboarding administration processes in accordance with company policy and applicable regulations
• Ensure compliance with federal, state, and local employment laws related to recordkeeping, onboarding, documentation, and HR administration
• Manage and maintain employee personnel files, HR records, document retention practices, and audit readiness
• Administer The Work Number program and other employment verification processes while maintaining confidentiality and compliance
• Create and deliver HR operational communications, resources, and training materials for employees, managers, and HR teams
• Monitor HR metrics and reporting, identify trends, and provide recommendations to improve operational efficiency and employee experience
• Support annual HR initiatives including performance management, compensation administration, organizational changes, and employee communications
• Conduct periodic audits of HR data, transactions, and processes to ensure accuracy, consistency, and compliance
• Lead special projects focused on HR process optimization, automation, system enhancements, and continuous improvement
• Maintain the highest level of confidentiality and professionalism when handling sensitive employee and organizational information
• Supervise and develop HR administrative team members as assigned
• Perform other duties and special projects as assigned

Human Resources Manager

Manager

• Partner with operations across a portfolio of 40+ Live Music amphitheaters
• Support concession, pricing, and operations decision making
• Deliver a suite of insights and analytics services
• Improve efficiency, effectiveness, and resiliency of the business
• Ensure quality standards are maintained in every step of the operations
• Drive innovation and adoption of operational best practices
• Develop specific venue knowledge, including physical configuration, proposed technology, and operational processes
• Leverage reporting standards and formats for partner and operator end-use
• Support monthly business and post-event reviews to share performance updates and identify opportunities
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution
• Communicate key guest insights and potential action items
• Analyze and build solutions around variable labor and cost of sales management
• Experiment, testing pivots and change initiatives in partnership with venues
• Support strategy development of new technology initiatives
• Support best-in-class data integrity
• Develop relationships with clients and Legends stakeholders

Manager, Hospitality Insights

Procurement

• Build and lead a high-performing procurement operations excellence organization across governance, systems, data, analytics, and process excellence
• Partner with broader Procurement organization, Finance, IT, Operations, and venue leaders to align priorities and drive value
• Drive talent management including recruiting, performance management, coaching, and succession planning
• Develop and maintain the enterprise procurement governance framework, including policies, standards, process documentation, and controls
• Lead end-to-end process mapping, optimization, and automation across requisitioning, sourcing, contracting, purchasing, receiving, invoicing, inventory, and supplier management
• Define and manage procurement KPIs across cost, efficiency, quality, compliance, and user experience

Vice President, Procurement Operations Excellence

• Maintain employee files and HR records in compliance with company standards and legal requirements
• Assist with onboarding, orientation, and offboarding processes
• Support recruitment efforts by posting positions, scheduling interviews, and communicating with candidates
• Process employment-related paperwork and HR documentation accurately and timely
• Respond to team member questions regarding policies, procedures, and HR programs
• Assist with tracking attendance, corrective actions, and other employee-related documentation
• Support HR leadership with special projects and departmental initiatives
• Create engaging employee communications including monthly newsletters, flyers, posters, digital signage, and announcements
• Develop content that promotes employee engagement, recognition programs, events, and company initiatives
• Assist with planning and coordinating team member events, celebrations, and recognition activities
• Maintain confidentiality of sensitive employee and company information
• Coordinate meetings, interviews, and training sessions as needed
• Track and organize HR metrics, reports, and departmental records
• Ensure HR areas, bulletin boards, and communication platforms remain current and professional
• Support compliance with company policies, procedures, and labor regulations

Warehouse Associate

Merchandise Associate

Merchandise Associate

Merchandise Associate

Banquet Server

Suites Floor Supervisor

Lead Barista

Assistant Project Manager

Project Manager

Project Director – Global Owner's Representation

Senior Project Manager

Human Resources Manager

Manager, Hospitality Insights

Vice President, Procurement Operations Excellence

HR Coordinator