Manager, Hospitality Insights

Saffire, LLC

Business Intelligence Manager delivering analytics and insights for over 40 live music amphitheaters. Partnering with operations to drive intelligent impact and improve efficiency.

Posted 6/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $85,000 - $90,000 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Partner with operations across a portfolio of 40+ Live Music amphitheaters
Support concession, pricing, and operations decision making
Deliver a suite of insights and analytics services
Improve efficiency, effectiveness, and resiliency of the business
Ensure quality standards are maintained in every step of the operations
Drive innovation and adoption of operational best practices
Develop specific venue knowledge, including physical configuration, proposed technology, and operational processes
Leverage reporting standards and formats for partner and operator end-use
Support monthly business and post-event reviews to share performance updates and identify opportunities
Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution
Communicate key guest insights and potential action items
Analyze and build solutions around variable labor and cost of sales management
Experiment, testing pivots and change initiatives in partnership with venues
Support strategy development of new technology initiatives
Support best-in-class data integrity
Develop relationships with clients and Legends stakeholders

Requirements

What you’ll need

2-5 years of experience in quantitative, analytical consulting, and/or client-facing businesses
Must have prior experience communicating statistical findings and/or complex ideas to non-technical audiences
Must have prior experience using Excel, SQL, R, Python, and/or PowerBI for analysis and visualization
Must be able to share examples of using data to solve complex problems
Able to simultaneously manage a high level of detail across multiple projects
Able to manage stakeholders and tasks independently, managing time effectively
Self-starter who is eager to learn the business and drive proactive insights
Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
Bachelor's Degree and/or master's degree in business analytics, statistics, economics, or a related field.

Benefits

Comp & perks

medical, dental, vision, life and disability insurance
paid vacation
401K plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ExcelSQLRPythonPowerBIdata analysisdata visualizationstatistical analysisproblem solvingpricing strategy

Soft Skills

interpersonal skillsverbal communicationwritten communicationstakeholder managementtime managementself-starterdetail-orientedproactive insightsclient relationship managementinnovation

Certifications

Bachelor's DegreeMaster's Degree