SafetyCulture

Revenue Operations

• Own and lead all Revenue Operations for the North American region, aligning closely with GTM leaders to drive strategy, execution, and performance.
• Build and evolve forecasting models and performance frameworks that support data-driven decision-making and proactive GTM planning.
• Drive cadenced revenue reporting (monthly business reviews, quarterly business reviews, forecasting, pipeline analysis).
• Serve as the trusted advisor to Sales and CS leaders, providing insights on quota attainment, team performance, pipeline health, and customer success metrics.
• Define and implement scalable processes for sales and success across reporting, territory management and customer lifecycle.
• Identify and resolve gaps in reporting, data quality, and operational workflows.
• Collaborate cross-functionally with global teams in Sales Ops, Finance, HR, Product, and Marketing to align North America's GTM strategy with global goals.
• Lead or support high-impact, cross-functional strategic projects and initiatives.
• Lead the local Deal Desk to accelerate deal velocity for complex deals, provide a clear qualification process for RFPs, and ensure compliance to the commercial process for large deals.

Revenue Operations Lead – AMER Business Partner

Support Engineer

• Deliver fast, helpful, and high-quality product support to customers via live chat, email, and voice channels.
• Troubleshoot complex product issues and guide users through platform configuration, use cases, and integrations.
• Supervise and correct AI responses, escalating complex or sensitive issues as needed.
• Educate customers about SafetyCulture products and features, aiming to make them self-sufficient.
• Use data, logs, and technical resources to find the root cause of problems and recommend long-term solutions.
• Document interactions and solutions clearly, ensuring full traceability and alignment with our quality framework.
• Collaborate with senior analysts, product teams, and training/quality to continually improve the customer experience.
• Contribute ideas and insights to help shape better support processes and product design.
• Close out cases with confidence, ensuring customers are satisfied and unblocked.

Support Analyst

Product Manager

• Lead the strategy and execution of frictionless onboarding flows and impactful monetisation experiences
• Own the roadmap and strategy for growth capabilities: onboarding, conversion and retention
• Partner with design, engineering, data, and marketing teams to deliver growth experiments
• Use qualitative and quantitative data to identify opportunities and validate impact
• Lead multiple cross-functional development teams to deliver product experiences
• Collaborate with other product teams on dependencies to build a holistic user experience
• Communicate vision, roadmap, decisions and insights frequently to the broader business
• Own the success and metrics of the product area and iterate effectively
• Report to the Director of Product and manage key relationships with Marketing, Support, Go To Market, Finance
• Demonstrate thought-leadership and drive a culture of experimentation and customer-centricity

Senior Product Manager

Billing Specialist

• Manage end-to-end billing processes including invoicing, adjustments, credits, and reporting
• Ensure accuracy and compliance of all billing transactions across systems
• Work closely with Revenue Operations and Sales teams to ensure correct billing terms and customer data
• Reconcile and troubleshoot billing discrepancies in a timely and customer-focused manner
• Own and enhance billing automation processes using Salesforce, NetSuite, and Excel
• Partner with internal stakeholders to support audits, reporting, and data analysis
• Identify opportunities to streamline workflows and improve billing performance metrics
• Serve as subject matter expert and primary escalation point for complex billing inquiries and disputes
• Partner with commercial teams (Sales, Legal, Solutions) to translate complex deal terms and pricing models into billable configurations.

Senior Billing Specialist

Financial Planning and Analysis

• Act as the primary contact for Finance, Legal, and Operations teams in the Philippines and Australia
• Monitor and ensure timely renewal of business permits and compliance with local government requirements
• Coordinate with Finance to ensure accurate and timely payment of taxes and other statutory obligations
• Create payroll bank accounts for new hires and submit bi-monthly payroll reports to Finance
• Oversee processing of government-mandated benefits (SSS, PhilHealth, Pag-IBIG), loans, Certificates of Employment, and other required documentation
• Review and approve payroll reports, back pay computations for separated employees, and related payment requests
• Own leave, timekeeping, and expense audits; prepare 13-month pay, sick leave conversion, and maternity benefit documentation
• Review and approve key financial transactions including OPEX and CAPEX items, Coupa payments, and vendor invoices
• Co-own the Manila Workplace Experience budget and manage vendor contracts
• Support Manila-based employee travel requests including visa letters, facilitation of cash advances, and related arrangements
• Act as Company Treasurer and member of the Board for the Manila entity; review and update SEC registration, business permits, and LGU requirements

Finance Operations Manager

Technical Customer Success

• Partnering with Customer Success and Go-to-Market teams to craft technical solutions for managed customers
• Partnering with Sales to communicate the technical side of the platform (Security, APIs, Cloud solutions)
• Writing scripts to extend the platform’s capability for specific customer use cases
• Building BI dashboards to communicate insights derived from customer data
• Partnering with Customer Success Managers to implement solutions for customers
• Acting as a conduit between Sales, Success, Product and Engineering
• Working closely with API and Integrations Engineering Team to communicate customer requests and improvements
• Consulting with customers about how to implement their integrations effectively

Senior Customer Success Engineer

Account Executive

• Lead the end-to-end sales process, from strategic prospecting to closing, with a focus on acquiring new Manufacturing customers. This role will have a heavy focus on new logo acquisition into a highly targeted ICP territory of customers and prospects.
• Build and expand executive relationships in the Manufacturing sector, gaining deep insights into customer operations, compliance needs, and safety goals.
• Uncover and drive new revenue opportunities across Manufacturing verticals through targeted outbound strategies.
• Represent SafetyCulture at Manufacturing trade shows, industry conferences, and customer events—bringing our vision to life through thought leadership.
• Conduct tailored, high-impact demos and create customer proposals that align SafetyCulture’s platform to the operational challenges of your Manufacturing prospects.
• Collaborate cross-functionally with Product, Customer Success, and Marketing to shape account strategy and ensure a world-class onboarding experience.
• Serve as the voice of the Manufacturing customer—feeding insights back to internal teams to influence product roadmap and innovation.
• Maintain accurate forecasting and CRM hygiene using Salesforce.

Senior Account Executive, Manufacturing

• Lead the entire sales process from prospecting to closure, focusing on achieving quarterly targets by selling to new customers
• Identify and close new revenue opportunities
• Drive revenue growth by developing executive-level relationships within new customers
• Source opportunities for thought leadership and represent SafetyCulture at tradeshows and customer summits
• Conduct in-person and virtual demonstrations, customizing presentations for prospective customers
• Collaborate with Customer Success to ensure seamless transition and onboarding for new customers
• Work with product development, legal, marketing, and customer support to optimise sales strategies
• Act as a voice of the customer within the company to influence product development and service delivery
• Maintain rigorous data management practices within Salesforce to track and report sales activities

Senior Account Executive, Enterprise

• Lead the entire sales process from prospecting to closure, focusing on achieving quarterly targets by selling to new customers
• Identify and close new revenue opportunities
• Drive revenue growth by developing executive-level relationships within new customers
• Source opportunities for thought leadership and represent SafetyCulture at tradeshows and customer summits
• Conduct in-person and virtual demonstrations, customizing presentations to meet prospective customers' needs
• Collaborate closely with Customer Success to ensure seamless transition and onboarding for new customers
• Work with product development, legal, marketing, and customer support to optimize sales strategies and achieve commercial goals
• Act as a voice of the customer within the company, ensuring customer feedback influences product development and service delivery
• Maintain data management practices within Salesforce to accurately track and report sales activities

Senior Account Executive – Enterprise

Product Marketing

• Strategize and execute end-to-end launches to successfully take new features, products and services to market both internally and externally.
• Partner with product, marketing, and GTM teams to drive growth, adoption, and engagement of a select portfolio of platform products and services, while also increasing SafetyCulture's reach and market presence.
• Craft and deliver compelling messaging that makes the complex simple, resonates with customers and builds a point of difference in the market.
• Conduct market research to understand competitors and customers. Provide actionable insights to inform product roadmap and marketing positioning.
• Summarize insights to draw meaningful conclusions and effectively communicate findings to influence roadmap and company strategy.
• Develop new sales enablement collateral which communicates complex concepts, technology updates and product features in a simple, digestible way.
• Drive cross-functional alignment to our customer insights, our roadmap, addressable markets and processes.
• Promote a data-driven culture, prioritizing impactful projects that significantly influence business strategy and operational excellence.

Senior Product Marketing Manager, Customer Insights

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.

SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often!

We are seeking an experienced and dynamic Senior Account Executive focused on Manufacturing with a proven track record in outbound, new business sales to join our team. This pivotal role combines industry expertise with strategic collaboration to drive pipeline growth and revenue generation.

You’ll be at the forefront of engaging with major Manufacturing organizations, acting as a strategic advisor who understands both the technical landscape and operational realities of the shop floor. You’ll source and progress untapped opportunities, build executive-level relationships, and deliver tailored SaaS solutions that transform the way Manufacturing works.

This is your chance to make a measurable impact—not just on our business, but on the future of an industry.

Senior Enterprise Account Executive - Manufacturing

• SafetyCulture is a global technology company that helps transform workplaces by improving safety, quality, and continuous improvement.
• Enterprise Account Executive role focused on expanding customer relationships in fast-paced, high-growth environments.
• Partner with some of our largest customers to uncover new opportunities across industry verticals and drive revenue growth.
• Act as a trusted advisor: understand customer needs, collaborate across teams, and deliver tailored solutions that drive operational improvements.
• Shape the customer experience, influence strategic outcomes, and help organizations work smarter and safer every day.

Enterprise Account Executive

Chief Marketing Officer

• SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.
• SafetyCulture is one of the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032.
• Opportunities to help shape a journey like this do not come around often!
• We are looking for a strategic and results-driven Head of Marketing, AMER & International to lead our global marketing efforts, reporting directly to the Chief Marketing Officer. As a key member of the marketing leadership team, you will be responsible for driving B2B lead generation, accelerating pipeline growth, and expanding our brand presence across key markets including the US (with a strong focus on AMER), UK, Europe, and Australia. This role demands a seasoned B2B marketer with a proven track record in global demand generation, exceptional leadership capabilities, and a strong ability to innovate and execute in a fast-paced, competitive environment. Key areas of responsibility include account-based marketing, field marketing, partner marketing, and content strategy and distribution. You will collaborate cross-functionally to ensure marketing initiatives are tightly aligned with overall business goals.