SafetyCulture

Software Engineer

• Lead end-to-end recruitment for multiple roles and business units, focusing on global Product and Engineering teams. Partner closely with senior leaders to align recruitment strategies with business objectives.
• Manage and mentor a global recruitment team, fostering collaboration, innovation, and continuous improvement.
• Establish yourself as a trusted advisor by providing best-in-class recruitment consulting and leveraging data insights to influence hiring decisions.
• Develop and implement cutting-edge sourcing strategies to proactively build passive talent pipelines, ensuring a steady flow of high-caliber candidates.
• Champion SafetyCulture as an innovative employer while screening candidates, explaining equity, negotiating and closing offers
• Provide a fantastic candidate experience and model exceptional interviewing skills.
• Elevate the company’s employer brand by leveraging your personal networks, thought leadership, and creative outreach strategies.
• Identify opportunities to enhance efficiency and productivity in recruitment workflows, bringing new ideas to improve decision-making and outcomes.
• Partner with the People & Culture and Workplace Experience teams to ensure alignment on talent strategies and initiatives.
• Contribute to the development and implementation of scalable, global recruitment practices that reflect the needs of a fast-paced, high-growth environment.
• Make critical decisions and drive initiatives without waiting for others to act.

Talent Lead, Product & Engineering

Sales Development Rep

• Be the first point of contact for potential customers seeking out information about SafetyCulture
• Research and analyse target markets, industries, and key decision-makers to develop a comprehensive understanding of prospects' needs, challenges, and buying behaviours
• Engage with prospects via phone, email, and other communication channels to initiate conversations, build rapport, and effectively communicate the value proposition of SafetyCulture products and solutions
• Utilize CRM software (e.g., Salesforce) to track and manage prospecting activities, maintain accurate lead records, and monitor progress towards sales goals
• Collaborate closely with your peers and marketing teams to develop targeted outreach campaigns, refine messaging strategies, and optimize lead generation efforts
• Qualify leads based on predefined criteria and prioritize opportunities for further engagement, ensuring a steady pipeline of high-quality prospects for the sales team

Sales Development Representative

Payroll

• Support pre-payroll administrative activities across US/AU/UK pay cycles, ensuring payroll inputs are complete, accurate, and submitted within required timelines.
• Maintain accurate employee payroll data, including starters, changes, and leavers, ensuring data integrity across payroll and HR systems.
• Monitor, validate, and follow up on timesheet submissions and leave approvals to ensure payroll readiness and minimise late or incorrect payments.
• Support end-to-end payroll processing across assigned regions, ensuring accurate and timely payment in compliance with local legislation and company policies.
• Act as the first point of contact for Level 1 payroll queries via the Payroll inbox and Finance Helpdesk, providing timely and clear responses to employees and stakeholders.
• Support month-end and year-end payroll activities, including reconciliations, reporting, and audit preparation.
• Assist with ad hoc payroll administration and process improvement initiatives as required to support business and team needs.

Payroll Officer

Account Executive

• Lead the entire sales process from prospecting to closure, focusing on achieving quarterly targets by selling to new customers
• Responsible for identifying and closing new revenue opportunities
• Drive revenue growth by developing executive-level relationships within new customers
• Source opportunities for thought leadership and represent SafetyCulture at tradeshows and customer summits
• Conduct both in-person and virtual demonstrations, customizing presentations to meet the specific needs of prospective customers
• Collaborate closely with Customer Success to ensure a seamless transition and onboarding experience for new customers
• Work alongside internal teams such as product development, legal, marketing, and customer support to optimize sales strategies
• Act as a voice of the customer within the company, ensuring that customer feedback directly influences product development and service delivery
• Maintain rigorous data management practices within Salesforce to accurately track and report on sales activities

Senior Account Executive

Data Analyst

• Partner with business stakeholders to understand challenges and translate them into analytical questions with measurable outcomes, ensuring alignment to business goals.
• Build and maintain dashboards, reports, and models that surface key SaaS metrics (e.g., ARR, MAU, seat growth, churn, pipeline creation) to inform planning and performance management.
• Conduct deep-dive analyses to identify trends, user behaviour patterns, and growth opportunities across the customer journey, from acquisition to expansion and retention.
• Collaborate with Analytics Engineers and Data Engineers to ensure data models are accurate, scalable, and accessible for downstream analysis and self-serve use.
• Contribute to metric definitions, documentation, and governance to maintain consistency and clarity across the organisation.
• Automate recurring analyses and reporting to improve speed, reliability, and reproducibility of insights.
• Communicate findings clearly to both technical and non-technical audiences, connecting insights directly to business impact and recommended actions.
• Continuously refine analytical methods, tools, and processes to enhance the quality and speed of decision-making.

Senior Data Analyst

Accounts Receivable

• Collaborating with Sales, Billing, Legal, and Revenue Operations when processing contracts
• Assist in managing the Group’s debtors' ledger
• Manage the accuracy of debtors' transactions and balances on a fortnightly basis
• Assist with debt collections
• Resolve external and internal customer queries in a professional and timely manner
• Processing of purchase orders
• Prepare Customer Invoicing for smaller business units
• Manage the accuracy of debtors' transactions and balances on a monthly basis
• Perform system and customer account reconciliations
• Reporting on aged debtors on a monthly basis
• Assist with end-of-month duties
• Be able to proactively manage and prioritise your workload
• Take on additional tasks and special projects when necessary

Accounts Receivable Specialist

Customer Success Manager

• Execute the setup of customer accounts, including user provisioning, group creation, and site hierarchy management
• Collaborate with the Customer Success and Account Executive teams to ensure timely and accurate completion of onboarding-related administrative tasks for new enterprise customers (1000+ seats)
• Build and standardize a high volume of SafetyCulture templates and forms based on customer requirements and best practices
• Assist in the creation and organization of content libraries to support customer self-service and product adoption
• Support the execution of our customer success programs including high touch and / or Digital programs, including communication, user health checks, account optimization and data collection
• Analyze product usage data to identify at-risk customers or opportunities for automated engagement
• Document and refine best practices for account setup and template building to ensure consistency and efficiency across the team
• Serve as the operational subject matter expert for our customer success platform, assisting with user troubleshooting and data integrity
• Assist customers and our Customer Success Managers and Account Executives in the renewals process

Customer Success Associate

Full-stack Engineer

• Design, build, and operate full-stack SaaS systems, including scalable APIs, secure data flows, and responsive, performant UIs.
• Use a modern tech stack that includes Golang, React (Typescript), gRPC, PostgreSQL, and AWS.
• Own feature delivery end-to-end, including breaking down requirements, providing accurate time estimates, and actively contributing to planning and team discussions.
• Lead architectural decisions across client and server codebases, ensuring scalability, maintainability, and performance.
• Champion engineering excellence, mentor other engineers, and drive continuous improvement in tooling, testing, and developer experience.
• Apply a practical understanding of AI technologies, identifying opportunities to leverage machine learning or automation to enhance user experience or platform capabilities.
• Drive high-performance team outcomes by setting rigorous engineering standards, mentoring peers, and proactively improving team practices to enhance quality, velocity, and collaboration.
• Work in a hybrid working environment, including at our HQ based in Surry Hills, Sydney.
• Demonstrate SafetyCulture’s values: Think Customer, Open Honest Always, Better as a Team, Be Bold Bring Action.

Senior Fullstack Engineer – AI & Analytics

Backend Engineer

• Design, build, and operate large-scale SaaS and cloud services, including distributed systems and data stores. Use a tech stack that includes AWS, Golang, PostgreSQL, as well as datastore designs, data warehousing, and distributed systems.
• Provide technical leadership, guiding architecture, execution, and cross-functional collaboration to deliver impactful outcomes. Own feature delivery from end-to-end, including breaking down requirements with stakeholders, liaising with our product and design teams, assisting other engineers, and ensuring successful delivery
• Drive high-performance team outcomes by setting rigorous engineering standards, mentoring peers, and proactively improving team practices to enhance quality, velocity, and collaboration.
• Bring a user-centric mindset, ensuring that engineering decisions ultimately drive better user experiences.
• Apply a practical understanding of AI technologies, identifying opportunities to leverage machine learning or automation to enhance platform capabilities and user outcomes.
• Work in a hybrid working environment, including at our HQ based in Surry Hills, Sydney
• Demonstrate SafetyCulture’s values (Think Customer, Open Honest Always, Better as a Team, Be Bold Bring Action)

Senior Software Engineer – Backend

Accounts Payable

• Maintain the supplier master list and ensure the accurate and up-to-date vendor records
• Responsible for Accounts Payable inbox for SafetyCulture Group and ensure the invoices are processed in a timely manner
• Review staff reimbursements report and provide feedback when its appropriate
• Perform company credit card reconciliation, ensuring expenses are properly recorded and reconciled
• Assist in the implementation of process improvements to enhance efficiency
• Manage supplier's accounts and reconcile statements with suppliers AR Officers, to ensure efficient and effective resolution of issues
• Build and maintain a strong relationship with stakeholders across the business

Accounts Payable Specialist

• Work on new and existing products that directly impact the lives of our customers around the globe.
• Collaborate with other team members to investigate design approaches and evaluate technical feasibility.
• Write high quality distributed system software and drive engineering best practices.
• Establish architectural principles and mentor team members in an Agile/Scrum environment.
• Simplify the complex and remove obstacles so builders can build.
• Work on projects that are critical to SafetyCulture, and our customers' needs.
• Continue to grow and follow your passion as the business evolves.
• Deliver a world-class mobile experience for our customers on a product used by hundreds of thousands of users today.
• Collaborate closely with product, design, and other engineers to solve real customer problems.
• Coach and mentor others through code reviews, technical discussions, and shared ownership.
• Face meaningful technical challenges and have opportunities to learn and apply new technologies, including event-driven architectures, IoT integrations, and machine-learning-powered features.

Senior iOS Software Engineer

Onboarding Specialist

• Manage installation projects for sensors and telematics solutions or managed customers, ensuring smooth deployments, on-time deliveries, and customer satisfaction.
• Set best practices for sensor & telematics onboardings to ensure long-term success for the wider team.
• Support EMEA and AMER managed customers utilising sensor or telematics products, ensuring they are receiving the maximum value from our solution. Guiding them with best practices, identifying key goals and ensuring they are reached to provide ROI.
• Act as an advocate for all SC Connect customers in EMEA and AMER when technical issues occur and a liaison between customers and product when needed.
• Act as a voice of the customer to highlight trends and challenges relating to sensors and telematics customers, informing product roadmap.
• Continuously monitor activation status and usage patterns for the region, identifying trends for at-risk customers and implementing strategies to reduce churn and increase retention.
• Leverage customer interactions to identify expansion opportunities like referrals or upselling, looping in the regional IoT sales specialist. Use internal tools like Gong to analyze customer conversations for key terms or use cases that can help account teams identify growth opportunities.
• Ensuring internal processes are built to support CSM/COM partners and create new processes for success on the SC Connect side to support growth on the team. Collaborate closely with Product, Solution Specialists, Onboarding, Customer Success, and other internal teams to drive focus and effort into the customer experience
• Act as a SC Connect representative at trade shows, roundtables, and customer events, engaging with industry peers, potential customers, and partners to promote the company’s sensor and asset management solutions (quarterly frequency).
• Provide in-person support on occasion for key customer visits, ensuring successful ongoing utilisation of the solution along with facilitating discussions on product features and customer needs.
• This role requires up to 25% travel across EMEA and AMER
• Collaborate with our partnerships teams to manage Sensor and IoT partnerships across EMEA and AMER to help drive future business growth.
• Work with our GTM Enablement team to develop content, allowing for CS teams to lead customer conversations surrounding IoT, Telematics and Sensors.

Customer Onboarding Manager – IoT Hardware Specialist

Business Development Rep

• You'll educate our customers on all things SafetyCulture
• You'll prospect for new customers and qualify opportunities for Account Executives and Account Managers, driving pipeline and growing SafetyCulture’s customer base
• You'll become a product expert, articulating how SafetyCulture can help solve our customers problems
• You'll uncover customer needs and pain points through smart questioning and conduct the initial discovery with prospective customers

Business Development Representative

Data Engineer

• Deliver big data datasets on time and with quality using the most out of our infrastructure.
• Support the design of new feature data tracking to match our patterns.
• Apply software engineering principles to our data pipeline, providing reusable and efficient code in Python, Scala and SQL.
• Support our infrastructure in AWS and Databricks using Terraform.
• Manage our data architecture via orchestration tools like Airflow.
• Manage and optimise data at scale with Data Lake (Delta), Data Warehouse (Redshift and Databricks), ML architecture and external tools (Fivetran and Segment)
• Work closely with the Software Engineers to design efficient data contracts, ensuring the requirements of data analysts, and support the analytics engineer team with sourcing very reliable datasets.
• Contribute to fostering an open, positive atmosphere within the team, promoting collaboration, learning, and growth.

Financial Planning and Analysis

• Performing daily system and customer account reconciliations across our finance and insurance platforms
• Managing on time debt collections, including liaising with brokers and the SafetyCulture Care underwriting team
• Leveraging our Premium Trust Accounting application Grappler and accounting system NetSuite to maintain a healthy debtors aging
• Resolving queries relating to overdue payments and incorrect commissions in a professional and timely manner
• Managing the accuracy of debtors’ transactions and balances
• Assisting with the financial end-of-month close process, including posting journal entries and completing balance sheet reconciliations
• Completing monthly insurance underwriter reporting requirements
• Supporting the finance team throughout the year, particularly during financial year end, audits and other ad hoc projects