SafetyCulture

Payroll

• Responsible for processing end to end monthly and semi-monthly payroll cycles in a number of different markets on time and in an accurate manner (~800 staff).
• Liaising with third-party providers used for payroll processing in other markets.
• Ensure compliance with superannuation obligations, and STP reporting requirements.
• Oversee Single Touch Payroll (STP) reconciliation and end-of-year payroll processing.
• Oversee administration of superannuation and salary sacrificing arrangements.
• Monitor legislative changes across all relevant markets and implement necessary updates to payroll configuration and processes.
• Calculate and administer leave entitlements — including paid parental leave — across all markets within the payroll system.
• Partner closely with the People & Culture (P&C) team to support onboarding, offboarding, and the accurate communication of payroll-related information.
• Address and resolve inquiries from employees, partners, and stakeholders.
• Proactively identify and implement opportunities to improve, standardise, and automate payroll processes to increase efficiency and reduce risk.
• Perform workers’ compensation calculations for relevant employees, ensuring accuracy and compliance with applicable requirements.
• Lead, coach, and develop a Payroll Officer based in the Philippines.

Senior Payroll Officer

Chief Marketing Officer

• Partnering with Product Marketing to develop and execute communications strategies (email programs, webinars etc) that translate product roadmap updates, feature launches, migrations and deprecations into clear, customer-focused narratives to drive product adoption.
• You'll be hands-on with the tools and improving processes by leveraging AI to build, coordinate and launch product campaigns across various channels such as email, in-app, and push notifications, using best-in-class marketing technology tools
• Maintaining and optimising lifecycle marketing content along the customer journey by synthesising complex solution workflows into existing programs.
• You'll partner with our lifecycle experts to architect strong marketing journeys on Customer.io which articulate the value of SafetyCulture's products, powering our marketing and product funnel
• Analyse the performance and impact of programs on Amplitude, HEX and Tableau, identifying new opportunities and developing key insights to improve future campaigns
• Supporting the broader Lifecycle team on a range of key business initiatives, including user engagement and marketing nurture programs

Customer Lifecycle Marketing Executive

Application Engineer

• Design secure architectures and APIs in partnership with product teams.
• Lead threat modelling and secure design reviews for new features and services
• Embed secure SDLC practices (SAST, DAST, dependency scanning, CI/CD security controls)
• Strengthen authentication, authorisation, and access control patterns
• Improve supply-chain security and vulnerable dependency remediation
• Review penetration tests and drive effective remediation
• Provide pragmatic, risk‑based guidance to teams and stakeholders, balancing security, usability and delivery speed. (ISO 27001, SOC 2)

Senior Application Security Engineer

Security Engineer

• Embed cloud security into CI/CD pipelines, developer tooling, and infrastructure-as-code practices.
• Identify and correct security misconfigurations across AWS accounts through automation and architecture improvements.
• Lead assessments of networks, systems, and applications; turning findings into action and measurable posture uplift.
• Build automated security controls, monitoring, and reporting systems (vulnerability management, logging, integrity, honeypots, etc.)
• Mentor engineers and act as a trusted security partner across squads, influencing design and implementation decisions.
• Improve observability and detection across environments, ensuring rapid response and continuous assurance.
• Present security insights and outcomes across the engineering org and leadership teams.

Staff Cloud Security Engineer

Business Development Rep

• Source expansion opportunities within the existing strategic customer base and convert inbound and free team leads into qualified opportunities.
• Research strategic customers, craft tailored messaging, and assist with the development of strategic account plans.
• Schedule meetings and build relationships with key stakeholders at our largest accounts.
• Own and close smaller expansion deals and renewals, ensuring smooth handovers to Account Executives when necessary.
• Run demos and presentations to engage prospects and customers effectively.
• Provide administrative and account management support to Strategic AEs to ensure customer success and timely renewals.
• Stay informed about industry trends, competitive landscape, and market developments to identify new opportunities and potential areas for expansion.

Strategic Business Development Manager

Product Marketing

• Act as a trusted advisor to the Global Head of Sales, VP CX and CMO on all people, organisation and culture topics across GTM and Marketing globally.
• Translate GTM and Marketing strategy into people plans covering organisation design, workforce planning, capability, leadership and culture.
• Lead or support organisation design for GTM and Marketing (structures, roles, spans/layers) to enable scale, clarity and speed of execution.
• Use people, performance and business data to identify trends, diagnose root causes and recommend pragmatic, commercial solutions.
• Own the end‑to‑end people plan for GTM and Marketing in partnership with Talent Acquisition, Organisational Development and Compensation & Benefits.
• Support workforce planning for GTM and Marketing across all regions – defining critical roles, headcount, location mix and hiring priorities.
• Shape GTM and Marketing capability needs (e.g. enterprise sales, sales leadership, product marketing, demand generation, regional marketing) and partner with P&C CoEs to design and deliver relevant programs.
• Lead succession and talent reviews for GTM and Marketing, ensuring robust pipelines, development plans and mobility opportunities for critical roles.
• Coach leaders to lift the quality and consistency of performance management – goal setting, feedback, calibration and development.
• Partner with Compensation & Benefits and Revenue Operations to ensure incentive and commission plans for GTM are aligned to strategy, drive the right behaviours and are understood by leaders and ICs.
• Support leaders to build an inclusive, high‑performance culture aligned to SafetyCulture’s values, with particular focus on collaboration between Sales, Marketing and other functions.
• Use employee engagement insights to define and deliver targeted actions that improve retention and performance in GTM and Marketing.
• Provide one‑to‑one coaching and thought partnership to senior GTM and Marketing leaders, helping them navigate growth, change and complexity.
• Support leaders through change – e.g. new go‑to‑market motions, territory changes, new product launches, M&A integration – ensuring clarity, communication and people risk management.
• Build leadership capability in areas such as commercial acumen, leading distributed teams, coaching, feedback and performance management.
• Lead, coach and develop the Senior HRBPs in AMER, EMEA and PHP to deliver consistent, high‑quality HRBP support across all GTM regions.
• Create clear focus, operating rhythms and shared standards for the GTM HRBP team, aligned with the broader P&C strategy and practices.
• Role‑model strong collaboration with P&C CoEs (Talent, Compensation & Benefits, & People Operations) as well as other HRBPs.
• Ensure core people processes for GTM and Marketing (e.g. hiring, onboarding, transfers, performance, exits) are effective, simple and compliant in partnership with People Operations.
• Identify and manage people‑related risks in GTM and Marketing (e.g. conduct, performance, employment relations and role changes).
• Support leaders to navigate complex people matters in a way that is fair, values‑aligned and commercially sound, leveraging legal advice where required.

Director, HR Business Partnering – GTM

Customer Success Manager

• Own gross and net retention across a portfolio of ~100 growth-focused accounts
• Develop and execute scalable engagement strategies that drive adoption, stickiness, and measurable value realization
• Leverage Gainsight and related tools to design automated plays, monitor health signals, and proactively mitigate churn risk
• Identify high-growth accounts and partner with Sales to drive expansion opportunities
• Deliver targeted enablement programs (digital campaigns, webinars, segmented outreach) aligned to customer lifecycle stages
• Analyze portfolio performance trends and provide strategic recommendations to improve segmentation, engagement models, and growth outcomes
• Act as a thought partner in shaping and evolving SafetyCulture’s scaled Customer Success strategy
• Serve as the voice of this customer segment internally, influencing product, marketing, and go-to-market improvements

Senior Customer Success Manager – Scaled

• Inspire, coach and mentor a team of Customer Success Managers to drive adoption, business outcomes, and long-term value for their customers
• Ensure a proactive and consultative approach to customer engagement, driving successful renewals and expansion opportunities
• Act as an executive sponsor for key accounts, modelling best-in-class engagement and strategic account management
• Partner with Sales, Product, Support, and Marketing teams to improve customer experience and advocate for customer needs
• Consistently review CSM calls in Gong, providing feedback to uphold performance standards and foster continuous team development
• Proactively communicate customer retention risks and partner with team members on long-term mitigation strategies
• Establish and refine CSM playbooks, processes, and best practices, ensuring consistency and scalability across the team
• Analyse customer data to identify trends, risks, and opportunities, implementing strategies to enhance customer experience, retention and expansion

Manager, Customer Success – EMEA

Insurance

• Own and build a scalable enablement function aligned to SC Care’s strategic priorities and broader insurance investment
• Define and drive the enablement roadmap, translating strategy into structured, executable programs across sales, operations and customer-facing teams
• Establish clear playbooks and processes that improve execution consistency and commercial alignment
• Improve operational clarity through structured risk mitigation, client enablement and platform adoption initiatives
• Drive focus areas including lowering claims, improving platform user behaviours, increasing retention and strengthening underwriting confidence
• Align onboarding, platform enablement and continued usage to embed best-practice risk management behaviours
• Turn proprietary data into practical, field-ready guidance that improves decision-making, risk selection and retention outcomes
• Partner cross-functionally with marketing, product, sales and operations while leading and developing a small enablement team

Insurance Client Enablement Manager

Data Engineer

• Empower the Data Analytics team with the right data model for their needs
• Collaborate with different stakeholders across the business (Finance/Marketing/Sales)
• Turn billions of rows of source data into highly valuable datasets and data products.
• Integrate different systems and datasets from differing business contexts.

Data Engineer, Machine Learning

Marketing

• Build and maintain internal marketing tools using Retool and JavaScript
• Write advanced SQL to explore data, generate insights, and create reusable datasets
• Design, deploy, and maintain AI agents and agentic workflows to support marketing operations and decision-making
• Ensure AI systems are powered by clean, well-modeled, and trustworthy data
• Connect systems across the marketing stack (product data, CRM, data warehouse, analytics, activation tools)
• Replace manual, repetitive processes with scalable automations
• Translate ambiguous business questions into technical and AI-powered solutions
• Debug issues across data pipelines, integrations, automations, and AI workflows
• Continuously improve reliability, scalability, and efficiency of marketing systems

Marketing Engineer

People Operations

• Own the day-to-day administration, configuration and maintenance of SafetyCulture’s People systems, ensuring they are accurate, well-governed and fit for purpose. This includes our HRIS (HiBob), ATS and other connected systems.
• Support people programs with systems configuration and data preparation — including annual performance reviews, compensation cycles, onboarding and off boarding — ensuring systems are set up ahead of time and data is clean and ready to use.
• Own vendor relationships across the People tech stack, including contract renewals, commercials and ongoing performance management
• Co-lead assessments of new tools in partnership with the P&C Engineer and relevant stakeholders, and manage the implementation of any new systems.
• Translate business needs into scalable, user-friendly system solutions, identifying opportunities to streamline workflows, improve system usability and reduce manual effort.
• Proactively manage system access, permissions and data governance across the People tech stack, in line with privacy and compliance requirements.
• Act as the primary point of contact for People system issues, triaging and resolving problems across integrations, data feeds and platform configuration.
• Partner with the P&C Engineer on system and workflow enhancements, embedding new capabilities into BAU operations. Stay informed on emerging AI tools and trends in People Operations, identifying opportunities to improve how we work.
• Liaise with external system vendors on support, releases and roadmap updates, ensuring SafetyCulture is getting full value from its People tech investments. Provide enablement and training to the broader P&C team.
• Partner with People Ops and Talent teams to ensure data entry practices and process touchpoints maintain system integrity. Set up validation rules and conduct regular audits.
• Maintain up-to-date documentation and user guides for People systems and processes
• Build, maintain and iterate on People dashboards and reports that give P&C leaders and senior stakeholders clear, actionable workforce insights. Translate data into a compelling narrative.
• Own the regular reporting cadence for P&C - headcount, attrition, hiring, engagement and other key metrics - ensuring data is accurate and delivered on time.
• Manage cyclical and compliance reporting obligations, including WGEA and other regulatory requirements, ensuring submissions are accurate, on time and well-documented.
• Translate stakeholder questions into well-structured reports and analyses, working with FP&A and other teams where data spans multiple systems.
• Continuously improve reporting products to reduce dependence on ad hoc data pulls and enable self-serve access to People data.
• Maintain documentation for system configurations, data definitions, reporting logic and standard operating procedures.

People Systems & Analytics Specialist

Technical Writer

• Continuously create and update Help Center content, ensuring it remains current, relevant, and user-centric.
• Review team-generated content, providing constructive feedback to enhance clarity, accuracy, and consistency.
• Collaborate closely with Product & Engineering teams to maintain accuracy and relevance in documentation.
• Translate technical information into clear, customer-friendly language in the product, contributing to improving the overall product experience.
• Share product updates with customer-facing teams and assist with collaterals – i.e., Release calendar, knowledge syncs, and roadmap syncs.
• Support teams in public-facing documentation (e.g., mobile app release notes).

Junior Technical Writer

• As a Staff Application Security Engineer, you’ll ensure our platform is secure by design and secure by default. You’ll embed security into how we build; partnering with product and engineering teams to shape secure architectures, APIs, and development practices across our cloud-native SaaS platform running on AWS. You’ll help us scale security while maintaining high engineering velocity. At Staff level, you will lead cross-team security initiatives such as secure-by-default patterns, major authentication migrations, and large-scale dependency risk reduction.

Staff Application Security Engineer

Support Engineer

• Deliver fast, helpful, and high-quality product support to customers via live chat, email, and voice channels.
• Troubleshoot complex product issues and guide users through platform configuration, use cases, and integrations.
• Supervise and correct AI responses, escalating complex or sensitive issues as needed.
• Educate customers about SafetyCulture products and features, aiming to make them self-sufficient.
• Use data, logs, and technical resources to find the root cause of problems and recommend long-term solutions.
• Document interactions and solutions clearly, ensuring full traceability and alignment with our quality framework.
• Collaborate with senior analysts, product teams, and training/quality to continually improve the customer experience.
• Contribute ideas and insights to help shape better support processes and product design.
• Close out cases with confidence, ensuring customers are satisfied and unblocked.