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AI Content Specialist
SafetyCultureAI Content Specialist creating and maintaining knowledge and content at SafetyCulture. Focusing on documentation and workflows to support internal teams and AI tools.
About the role
Key responsibilities & impact- Create, update, and maintain Confluence pages and knowledge assets
- Turn existing team knowledge into clear, structured, and usable documentation
- Improve outdated, fragmented, or inconsistent content
- Follow standards for content structure, formatting, tagging, and taxonomy
- Help maintain a reliable source of truth for internal teams and AI tools
- Deliver assigned work on time and to standard
- Manage multiple tasks and priorities with consistency and attention to detail
- Take ownership of work from intake through completion
- Flag blockers early and keep stakeholders informed on progress
- Support ongoing content maintenance and updates as needs change
- Produce accurate, complete, and easy-to-use content
- Apply team standards consistently across documentation and knowledge assets
- Review work carefully and incorporate feedback quickly
- Use AI tools to support drafting, structuring, and improving content
- Support scaled team workflows, AI tooling, and internal projects that improve efficiency and knowledge access
Requirements
What you’ll need- Strong project management experience
- Experience managing or structuring internal documentation platforms (Confluence experience is a strong advantage)
- Hands-on experience with AI tools such as Claude, ChatGPT, Gemini, Workato, or similar platforms
- Comfort with design tools such as Canva for creating internal enablement materials
- Adaptability; ability to consistently perform at a high level in a constantly changing landscape
Benefits
Comp & perks- Catered lunches
- Team events
- Cool merch
- Stock options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdocumentation managementcontent structuringcontent maintenancecontent formattingcontent taggingcontent taxonomyAI toolsdesign toolsknowledge management
Soft Skills
attention to detailadaptabilityownershipcommunicationtime managementstakeholder managementfeedback incorporationtask prioritizationproblem-solvingteam collaboration