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Learning Experience Designer
SafetyCultureDeliver end-to-end content design service for client accounts at SafetyCulture. Ensure high-quality training content and assist clients in using the SC Training platform.
About the role
Key responsibilities & impact- Own the full content lifecycle for an assigned client portfolio, from intake and brief creation through to course delivery and import, ensuring clients experience a consistent, single point of contact throughout
- Lead client onboarding calls and consultations to surface training needs, brand preferences, and course requirements, translating them into structured, actionable design briefs
- Author high-quality microlearning courses and lessons using the SC Training platform, applying instructional design principles and client-specific branding guidelines
- Conduct thorough self-QA on all authored content before senior review, checking for design consistency, branding accuracy, functionality, and content clarity
- Present completed courses to clients, gather feedback, and provide a walkthrough of the course—how it’s built and how the clients can make their own changes to it
- Deliver finalised courses, importing them into client’s account on schedule, with clear communication at each handoff milestone
Requirements
What you’ll need- Ability to apply instructional design and adult learning principles to produce effective, concise microlearning content
- Proficiency with visual design tools (Canva, Adobe Photoshop) to produce on-brand, polished course assets
- Ability to manage multiple concurrent client accounts with competing deadlines, maintaining quality and communication across all
- Experience in a client-facing role involving content delivery, training, or technical support; ability to manage expectations and communicate proactively
- Basic HTML and/or CSS knowledge sufficient to support platform-level formatting and troubleshooting
Benefits
Comp & perks- catered lunches
- team events
- cool merch
- dogs in the office
- equity
- flexible work hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designadult learning principlesmicrolearning contentHTMLCSS
Soft Skills
client managementcommunicationtime managementproactive communicationattention to detail