Ryan

DevOps Engineer

• Design, maintain, and manage infrastructure configuration to achieve a continuous deployable system
• Support and assist development teams as needed
• Lead and guide the team in identifying new technologies
• Cross-train other members of the DevOps group
• Act as a technical reference for staff on existing and upcoming technologies
• Proactively provide updates to CI/CD pipelines and tooling
• Implement and maintain monitoring and alerting systems
• Build and maintain production systems ensuring high availability and scalability
• Oversee routine maintenance procedures and perform diagnostic tests
• Submit recommendations for upgrades and enhancements
• Contribute to efficiency improvements through process automation
• Document and maintain system design and functions
• Perform other duties as assigned

Senior DevOps Engineer

Data Engineer

• Work with the Business Solutions Management Team to produce timely, best-in-class deliverables
• Uses Ryan’s internal tools to help obtain, normalize, and verify data for accuracy and precision
• Assists senior team members in processing and preparing data for clients using internal tools
• Performs data analysis and manipulation to generate product for client delivery
• Collaborates with remote and local teammates to ensure efficient design and timely completion of deliverables
• Consults with team members on ways to improve and better utilize automated systems
• Analyzes data from government entities to verify accuracy and completeness
• Develops and deploys data extraction technologies for various formats and sources
• Demonstrates full understanding of data processing life cycle

Data Engineer II, Business Solutions

• Works with the Business Solutions Management Team to produce timely, best-in-class deliverables.
• Uses internal tools to help obtain, normalize, and verify data for accuracy.
• Assists senior team members in processing and preparing data for clients.
• Performs data analysis and manipulation to generate products for client delivery.
• Collaborates with remote and local teammates to ensure efficient design and completion of deliverables.
• Assists in the acquisition, extraction, and normalization of property tax data.
• Develops and deploys data extraction technologies to perform data extractions.

Data Engineer II, Business Solutions Data

Consultant

• This role is responsible for working with internal customers in the identification of problem areas and opportunities, idea management and evaluation, researching and scoping solutions, and assembling and managing the human and technology resources to deliver new solutions.
• Ryan’s Business Solutions Team projects include research and development/proof of concept work, building custom non-commercial solutions, and informing the roadmap for commercial software product offerings.
• Create a positive team experience.
• Provides guidance and assistance to other and subordinate team members.
• Proactive work status update US / India liaison.
• Responds to client inquiries and requests from tax authorities.
• Assists with the creation of client deliverable documentation.
• Assists with the data gathering, extraction, and analysis of client data.
• Assists team in client data acquisition.
• Assists customer support with technical problems and questions.
• Implements, tests, maintains, and supports software, based on technical design specifications.
• Prepares technical design specifications, based on functional requirements and analysis documents.
• Reviews functional requirements, analysis, and design documents and provides feedback.
• Investigates software development tools.
• Participates in architecture and code reviews.
• Analyzes existing business and system processes.
• Develops new process designs for tax determination.
• Determines the documents business and system processes performed for tax determination.
• Installs and configures tax automation software solutions.
• Creates, executes, and documents testing scenarios.
• Performs other duties as assigned.

Senior Consultant, Business Solutions

Product Manager

• Own day to day product leadership for one or more enterprise software products within the transfer pricing portfolio.
• Define and maintain product roadmaps that balance customer needs, regulatory requirements, technical health, and commercial outcomes.
• Lead prioritization decisions across new capabilities, customer retention initiatives, modernization efforts, and technical investments.
• Partner closely with Customer Success and Sales to understand churn drivers, adoption challenges, and opportunities to improve customer outcomes.
• Drive product initiatives related to benchmarking, economic analysis, and transfer pricing compliance reporting.
• Design and scope generative AI and machine learning powered features, from problem definition through delivery and iteration.
• Collaborate with engineering on delivery planning, technical tradeoffs, and longer term architectural decisions, including AI driven solutions.
• Establish and track product health metrics such as adoption, retention, cost to serve, and delivery performance.
• Communicate clearly with stakeholders at multiple levels, including senior leadership, on roadmap decisions, risks, and progress.

Senior Manager, Product Management

• Handle all administrative aspects of the property tax cycle for clients
• Conduct independent research and analytical reviews of property tax data
• Ensure data accuracy within software databases
• Interact with various taxing jurisdictions
• Track appeal deadline dates and provide necessary property information to consultants
• File property tax appeals as directed by consultants
• Coordinate mailings of tax returns as directed by consultants
• Track properties throughout the appeal process
• Review tax bills for accuracy and work with collectors for corrections
• Assist with scheduling appointments/hearings for consultants and data entry
• Assist team with assembling documents for property tax appeals
• Compile and create billing documentation for invoicing clients
• Assist with training new Analysts

Senior Analyst, Real Property Tax

• The Property Tax Director oversees Sr. Managers/Managers to provide property tax consulting and appeal services for assigned clients.
• The Director actively pursues new client opportunities and maintains existing client relationships.
• This includes enforcing policies, standards and guidelines, researching tax issues, overseeing valuations of real property, negotiating settlements related to assessment reduction, and the preparation and presentation of assessment appeals and supporting litigation.
• The Director is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm.
• Manages and monitors all aspects of the annual property tax cycle for assigned real property portfolios.
• Demonstrates superior knowledge in assessment review, valuation and industry expertise.
• Attends hearings, settlement conferences, and negotiations, through settlement.
• Reviews and manages client contract terms, scope of services and fees.
• Manages client billing and ensures timely collection of receivables (less than 90 days).
• Actively involved in business development of new clients, maintaining existing clients, and focusing on cross-selling efforts.
• Supervises and provides guidance to team and acts as mentor to new Managers.
• Ensures team compliance with Firm policies, practice guidelines, and standards.
• Gives timely performance feedback to team members and addresses, documents, and escalates performance issues.
• Ensures workload is properly distributed among team members and holds team members accountable for completion of assigned projects.
• Builds eminence by leading internal training and speaking at external events and writing articles.

Director, Property Tax, Commercial

Manager

• Leads a team of Consultants to identify tax savings opportunities for clients.
• Maintains existing client relationships and focuses on state and local tax recovery.
• Researches tax issues, reconciles databases, and completes detailed calculations.
• Develops client workplans and schedules associated project deliverables.
• Prepares and conducts client presentations.
• Travels to client locations to gather and copy tax returns, invoices, purchase orders, and other documentation to use in the audit refund process.
• Reviews and reconciles client data downloads and identifies tax issues to research.
• Assists with client billing and financial forecasting.
• Negotiates tax resolutions with state agencies.
• Responds to client inquiries and requests from state agencies.

Manager, Customs and Foreign Trade

• Lead a team of Consultants to identify import duty and tax savings opportunities for clients
• Maintain existing client relationships focusing on customs duty and tax as well as federal excise tax recovery
• Research custom classification and valuation, FTZ and duty drawback program issues
• Reconcile databases and complete detailed calculations
• Develops client workplans and schedules associated project deliverables
• Responds to client inquiries and requests from federal and state and local agencies
• Prepares and conducts client presentations
• Manages complex federal customs and excise tax projects, including audit defense and tax recovery

Senior Manager, Customs and Foreign Trade

Director

• Leads a team of consultants to identify tax savings opportunities for clients
• Maintains existing client relationships and focuses on customs and foreign trade tax recovery
• Researches tax issues, reconciles databases, and completes detailed calculations
• Develops client workplans and schedules associated project deliverables
• Travels to client locations to gather and copy tax returns, invoices, purchase orders, and other documentation to use in the audit refund process
• Reviews and reconciles client data downloads and identifies tax issues to research
• Assists with client billing and financial forecasting
• Responds to client inquiries and requests from state agencies
• Prepares and conducts client presentations
• Manages complex customs and foreign trade tax projects, including audit defense, managed audits, managed compliance, reverse audits, and tax recovery
• Negotiates tax resolutions with state agencies
• Performs other duties as assigned

Director, Customs and Foreign Trade

Financial Planning and Analysis

• Lead the optimization, support, and evolution of financial systems landscape
• Drive operational excellence across Finance through technology
• Act as a liaison between Finance and IT
• Lead and motivate team members for high-quality results
• Develop and maintain documentation, training materials, and user support resources
• Support acquisition-related system onboarding and integration efforts
• Collaborate cross-functionally to ensure Workday supports strategic financial goals
• Manage integrations and data flows between Workday and third-party tools
• Configure, maintain, and optimize Workday functionality

Manager, Financial Information Systems

• Responsible for leading and managing large, complex cross-functional enterprise initiatives and/or projects leveraging Agile and Scrum methodology best practices.
• Responsible for the successful identification, qualification, and execution of innovative technology projects with the Ryan practices.
• Function as a critical junction box among clients, external resources, and executive leadership.
• Lead multiple digital transformation projects successfully as Lead Project Manager.
• Foster relationships with internal and external stakeholders to secure commitment and drive project success.
• Manage customer relationships to ensure the highest quality of customer service is provided.
• Track progress and provides timely status reporting of milestones, dependencies, risks, and issues to initiative owners, key stakeholders, and leadership.
• Execute a portfolio of greenfield projects, ensuring expectations for scope, schedule, and budget are met.
• Develop and provide education and coaching to elevate project management knowledge, skills, tools, and techniques to meet project requirements.

Manager, Innovation

• Assist clients with unclaimed property services, including voluntary disclosures and audit defense
• Research issues, reconcile databases, and complete detailed calculations
• Create positive team member experiences leading to excellent client service
• Respond to client inquiries and requests from tax authorities
• Manage state unclaimed property audits and voluntary disclosure program reviews
• Engage and facilitate client communication
• Review and analyze client data files to identify unclaimed property liability
• Draft written reports detailing review and quantification methods

Senior Consultant, Abandoned and Unclaimed Property Consulting

Sales

• Own and execute a defined-territory GTM model
• Ensure seamless orchestration across AEs, SDRs, and CSMs
• Enforce segmentation strategy across all account tiers
• Achieve assigned bookings targets with precision and consistency
• Maintain strong pipeline health and disciplined forecasting processes
• Improve win rates through structured, data-driven deal inspection
• Partner with RevOps to drive operational excellence
• Collaborate cross-functionally to ensure support of strategic financial outcomes including optimized close cycles, streamlined reporting, and stronger compliance
• Recruit, onboard, and ramp Account Executives within 90 days
• Foster a culture of accountability, ownership, and strong hunter mentality
• Conduct weekly deal reviews grounded in MEDDICC discipline
• Partner closely with Marketing to expand ABM programs and increase SQL generation
• Collaborate with Product, CSM, and Implementation teams to support cross-sell initiatives and enhance customer retention
• Work with Customer Solutions to ensure high-impact, world-class demos

Director, Sales

• Prepares sales and use tax returns using compliance software
• Processes Internet filings of tax returns
• Reconciles sales and use tax payable accounts
• Manipulates tax data in Microsoft® Excel and/or Access
• Maintains control documents in Microsoft® Word, Excel, and/or Access
• Prepares journal entries
• Reconciles bank statements
• Prepares checks
• Resolves notices and assessments from taxing authorities
• Assists with filing and maintaining business licenses
• Corresponds with clients regarding the status of projects
• Prepares compliance process documentation for new clients
• Identifies and implements process improvements
• Transitions new clients to the Firm’s technology solutions
• Prepares and updates agendas for client and team status calls
• Performs other duties as assigned.