Legal Operations Associate, Client Transition, Case Intake

Ryan

Operations Associate supporting the efficiency and scalability of RLS Legal Services for client transitions. Collaborates across various systems to ensure seamless case processing within a remote role.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $118,800 per yearWebsite

About the role

Key responsibilities & impact

Supports the Operations Manager in driving key operational initiatives that enhance the efficiency and scalability of RLS Legal Services
Focuses on managing the transition of Ryan clients to RLS Legal Services Agreements
Supports the intake of legal cases into Lead Docket and Filevine
Helps maintain and improve digital workflows that leverage Smartsheet, Property Point, Salesforce, Lead Docket, and Filevine
Collaborates with tax consultants, attorneys, and the RLS India team to ensure accurate data management and seamless case processing

Requirements

What you’ll need

Bachelor’s degree or equivalent required, MBA preferred
Five years of experience in the professional services industry
Experience at Ryan is preferred, but not required
Legal assistant experience and relevant experience supporting a larger legal firm preferred
Advanced skills in Microsoft® Smartsheet, Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research
Ability to work with large quantities of electronic data and data fields
Effective written and verbal communication skills
Attention to detail
Effective presentation skills
Strong multitasking and organizational skills
Strong project management skills

Benefits

Comp & perks

14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementData ManagementMicrosoft SmartsheetMicrosoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPointMicrosoft OutlookInternet NavigationResearch

Soft Skills

Attention to DetailEffective CommunicationPresentation SkillsMultitaskingOrganizational Skills

Certifications

Bachelor’s DegreeMBA Preferred