Root Inc.

Data Scientist

• Lead development and advancement of ML models for bidding, targeting, and marketing optimization across paid search, lead aggregators, affiliates, direct mail, and emerging performance channels
• Partner with Lifetime Value, Engineering, Marketing, and external vendors to translate business opportunities into scalable ML solutions
• Set the technical direction of the Performance Marketing team by building and prioritizing a multi-quarter research roadmap spanning modeling, experimentation, and ML operations
• Identify and frame high-leverage opportunities across performance marketing, evaluate technical approaches, and prioritize investments
• Mentor data scientists and MLEs in research design, ML model development, technical decision-making, and production engineering practices
• Design and build production-ready ML systems with maintainable code, reproducible research, automated testing, deployment, and operational reliability
• Build monitoring frameworks for interconnected ML systems to detect model degradation, data issues, and channel performance changes
• Lead zero-to-one prototypes and introduce new modeling or ML operations capabilities
• Engage regularly with cross-functional departments and the executive team

Staff Data Scientist I, Direct Marketing

Data Engineer

• Drive financial data operations, including commissions payments, incentive programs, and critical backend financial systems
• Lead complex technical initiatives across engineers within the data domain
• Ensure accuracy, scalability, and reliability of data pipelines supporting financial processes
• Partner with Finance, Product, and Engineering stakeholders to define strategy and shape the technical roadmap
• Deliver systems supporting high-stakes financial workflows
• Improve platform-level tooling for faster onboarding of data sources
• Integrate data with partners
• Enable faster experimentation cycles
• Build analytics and data science infrastructure for rapid decision loops
• Set strategy with Finance, Product, Data Science, Analytics, and Insurance stakeholders
• Identify and socialize technical initiatives improving products, systems, and teams
• Coach and guide engineers in planning aligned experiments and projects
• Contribute code each development cycle
• Lead incident response and improve system resiliency
• Coordinate with Staff Engineers to establish and evangelize standards and best practices

Staff Data Engineer

Adjuster

• Initiate investigations of outgoing and incoming subrogation losses
• Prepare auto damage and first-party medical subrogation claims for outbound recovery
• Gather pertinent data to determine actual amounts paid on claims
• Communicate and correspond with policyholders, insurance carriers, and payees
• Qualify and refer uninsured claimant subrogation demands
• Review demands for auto damage, fixed property, and specialty vehicles
• Evaluate the completeness and accuracy of documentary evidence
• Confirm settlement proceeds and issue deductibles to policyholders when warranted
• Identify successful arbitration referrals and provide a satisfactory basis for them
• Issue payments within individual authority
• Apply negotiation tactics while considering holistic file implications
• Evaluate compromising settlements versus overall business expense
• Conduct liability and coverage investigations
• Provide superior customer service while managing complex inter-industry relationships

Subrogation Adjuster

Research Analyst

• Facilitate research team operating rhythms, including sprint planning, daily scrums, sprint reviews, and retrospectives
• Manage research intake and triage, including capturing, clarifying, routing, prioritizing, and tracking requests
• Maintain visibility into active, upcoming, and backlogged research work
• Provide operational oversight for always-on research programs
• Monitor participation, data quality, operational issues, and follow-up needs, escalating risks or decisions when needed
• Manage participant recruiting logistics, scheduling, communications, consent tracking, incentives, and participant experience
• Draft and manage screeners, outreach language, scheduling communications, and participant instructions
• Provide live study support, including session setup, note-taking, recording checks, observer coordination, and artifact cleanup
• Oversee study closeout, including participant follow-up, incentive fulfillment, vendor wrap-up, consent records, artifacts, and documentation
• Coordinate with Legal, Compliance, Security, Finance, Procurement, and other partners on research tools, vendors, privacy, consent, incentives, and participant handling
• Turn individual studies into durable knowledge assets such as insight libraries, journey documentation, customer segment summaries, and recurring themes
• Own and improve the research repository, including tagging, templates, naming conventions, permissions, documentation standards, and artifact hygiene
• Maintain templates, playbooks, process documentation, research trackers, readout formats, and reusable research materials
• Help teams find existing customer evidence before starting duplicative research

Research Operations Specialist II

Full-stack Engineer

• Write, test, and deploy software solutions that are accurate and resilient
• Actively seek to understand the customer’s problem to ensure you are developing effective solutions
• Collaborate closely with supportive teammates to share and improve your work
• Clearly communicate and document your work to help others learn
• Support your systems in production resolving incidents and issues that affect our customers
• Increase the effectiveness of your team by suggesting code and process improvements

Software Engineer II

Business Analyst

• Manage day-to-day operational activities for the Business Development team, ensuring partner requests and internal workflows are completed accurately and on time.
• Coordinate partner onboarding activities across Business Development, Legal, Finance, Product, Engineering, and Operations, escalating risks or blockers when needed.
• Manage contracting workflows by tracking agreement status, maintaining records, and coordinating internal reviews and approvals.
• Support commission and incentive payment processes, including calculations, approvals, reconciliation, issue resolution, and reporting.
• Maintain accurate partner records, account information, pipeline data, and operational reporting within Monday.com CRM and other business systems.
• Review existing processes, identify opportunities for improvement, and develop recommendations for the Sales Operations leader.
• Implement approved process changes, automations, and workflows that reduce manual work and improve efficiency.
• Develop and maintain process documentation, operating procedures, and resources that help teams work consistently and effectively.
• Investigate operational issues, propose next steps, and coordinate with stakeholders through resolution.
• Partner with stakeholders across the business to gather requirements, support projects, and keep key initiatives moving forward.
• Provide operational support for Business Development programs, initiatives, and partner relationships.
• Help build scalable operational practices as Root’s partnership and independent agent organizations continue to grow.

Business Development Operations Analyst

• Manage a caseload of intricate claims
• Investigate both coverage and liability
• Deliver an industry-leading claims experience
• Consistently contact all parties involved in a claim
• Coordinate vehicle repairs and assist with rental reimbursement
• Contribute to the development of claims guidelines

Complex Adjuster

Director

• Serve as the executive relationship owner for Root's most strategic enterprise partners, building trusted, long-term relationships that drive mutual growth.
• Develop and execute account strategies that maximize partner value, identify expansion opportunities, and increase long-term revenue.
• Build, maintain, and actively manage a strategic sales pipeline exceeding $100M in potential enterprise opportunities.
• Identify, qualify, and close new business opportunities across automotive, insurance, financial services, mobility, and adjacent industries.
• Lead executive-level commercial communications, including negotiations and contract execution for complex enterprise partnerships.
• Monitor partnership health through executive business reviews, operational metrics, and growth planning while proactively identifying risks and expansion opportunities.
• Represent the voice of strategic customers internally, influencing product roadmap priorities, operational improvements, and future commercial offerings.
• Provide executive leadership with market intelligence, competitive insights, and strategic recommendations that shape Root's enterprise growth strategy.

Director, Strategic Accounts

• Own the performance, growth, and profitability of Root's digital partnerships portfolio.
• Lead a team of quantitative scientists responsible for experimentation, forecasting, optimization, and partner performance management.
• Develop strategies that improve customer acquisition economics through pricing, underwriting, partner integrations, and commercial levers.
• Build rigorous measurement frameworks that quantify incrementality, partner value, and business impact.
• Partner with Business Development, Product, Engineering, Pricing, Underwriting, and Finance to identify and execute high-impact opportunities.
• Influence product and technical roadmaps to improve partner performance and operational scalability.
• Deliver executive-level reporting, forecasts, and strategic recommendations to senior leadership.
• Establish scalable operating processes that enable sustainable growth across the channel.

Data Science Manager II – Digital Partnerships

Investigator

• Accountable for complete investigation of claims suspected of fraud.
• Acts as a Liaison for the Claims Staff in fraud training, awareness, and investigation.
• Proactively reviews files to identify potentially questionable claims.
• Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications.
• Provides input for continuous development of SIU and Claims best practices.
• Interacts and communicates effectively with customers, peers, vendors, and managers.
• Provides technical claims recommendations in an effort to improve case outcomes.
• Recommends potential product developments and process improvements.

SIU Investigator I

• Accountable for complete investigation of claims suspected of fraud
• Responsible for investigating claims that have indicators of potential misrepresentation
• Investigations may include examination of documents, files, interviewing witnesses, and coordinating forensic work
• Occasionally required to testify in court proceedings in person or remotely, and complete sworn affidavits
• Acts as a liaison for the Claims Staff in fraud training, awareness, and investigation
• Proactively reviews files to identify potentially questionable claims
• Engages in learning opportunities to build knowledge of personal lines claims
• Provides input for continuous development of SIU and Claims best practices
• Interacts and communicates effectively with customers, peers, vendors, and managers

SIU Investigator II

Appraiser

• Delivers an industry-leading claim experience for all policyholders
• Writes, reviews and issues payment for vehicle repairs or replacement
• Creates accurate vehicle repair estimates
• Prepares total loss evaluations
• Maintains and updates a diary schedule for each claim

Account Manager

• Serves as the executive leader responsible for Root's Financial Institutions vertical through long-term strategies and multi-year business plans
• Build and manage a robust pipeline of enterprise partnership while leading complex C-suite negotiations and structuring innovative commercial models utilizing Root’s embedded insurance capabilities
• Develop trusted executive relationships across national and regional banks, credit unions, digital banks, FinTechs, and payments infrastructure companies
• Represent Root throughout the financial services industry by speaking at conferences, participating in executive forums, and acting as an embedded insurance thought leader
• Partner cross-functionally with Product, Engineering, Legal, Compliance, Finance, Marketing, Analytics, and Operations to prioritize product investments, ensure seamless partner implementations, and align strategic roadmaps
• Drive annual growth objectives across new writings, premium, revenue, and profitability while building accurate performance forecasts, for senior leadership

Senior Director, Strategic Partnerships

Underwriter

• Lead state filing operations- build, manage, and develop the team responsible for drafting, maintaining, and submitting Root’s rating rules, underwriting guidelines, forms, and related state-specific filing materials; set clear expectations for quality, timeliness, documentation, and market ownership.
• Drive operational excellence- establish disciplined operating rhythms, milestone plans, dependency tracking, and status visibility for filing revisions and implementations from intake through approval and launch; identify risks early and keep critical workstreams unblocked.
• Own filing submission execution- oversee the team responsible for preparation and submission of filings through online filing submission systems, ensuring filing packages are complete, internally aligned, accurately documented, and supported by appropriate state-specific context.
• Coordinate cross-functional delivery- manage across State Management, Actuarial, Product, Legal, Compliance, Underwriting, and other partner teams to ensure the right resources are engaged at the right time and accountable to shared execution timelines.
• Lead objection response operations- lead the team owning intake, triage, routing, tracking, and follow-up when Departments of Insurance issue objections; ensure responses are assigned to the appropriate subject matter experts, reviewed, and submitted within expected timeframes.
• Build state-specific filing expertise- develop and maintain the team’s practical knowledge of assigned states’ filing norms, regulatory expectations, objection patterns, implementation constraints, and approval timelines; use that expertise to inform filing strategy, sequencing, and stakeholder expectations.
• Improve documentation and controls- create frameworks, templates, quality checks, and durable documentation that improve consistency across filings, make market-specific decisions easier to audit, and allow the team to scale without losing accuracy or context.
• Develop and coach a high-performing team- hire, coach, prioritize, and provide feedback to team members; identify skill gaps, create development plans, and build the team’s capability in insurance documentation, regulatory process, operational rigor, and cross-functional communication.
• Communicate with clarity- translate complex filing status, risks, dependencies, and regulatory issues into concise updates for senior leaders and cross-functional partners, enabling timely decisions and effective tradeoffs across competing priorities.

Senior Manager, Underwriting

Data Analyst

• Design and maintain scalable dashboards and performance reporting to measure partner health, funnel performance, and portfolio economics and drive action.
• Support analytical workstreams for partner diligence, onboarding, and optimization — including forecasting and ROI modeling.
• Build frameworks to evaluate partner economics versus expectations.
• Partner with Product, Business Development, and Marketing to evaluate new opportunities, test hypotheses, and guide investment decisions.
• Design and execute experiments (A/B or quasi-experimental) to assess and improve partner conversion funnels.
• Collaborate with data engineering to enhance data pipelines and ensure accurate, reliable partner reporting.
• Translate technical insights into clear, actionable recommendations for stakeholders.