Subrogation Adjuster

Root Inc.

Subrogation Adjuster managing auto and medical insurance recovery claims for Root’s technology-driven car insurance business. Investigating losses, evaluating demands, and issuing authorized payments remotely across the US.

Posted 8/5/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $53,800 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing subrogation claims, including investigations, negotiations, and customer service, while ensuring compliance with industry best practices and maintaining professionalism. Proficient in handling complex inter-industry relationships and issuing payments within authority limits.

Highest-signal resume keywords

Insurance Claims HandlingSubrogation InvestigationsNegotiation TacticsArbitration Forums FamiliarityAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Subrogation Claims PreparationData Gathering and AnalysisPayment IssuanceLiability InvestigationsCoverage Investigations

Soft Skills

ProfessionalismEmpathyCuriosityOpen-Minded Problem SolvingTeam-Centric Focus

Tools & Technologies

E-Subrogation Hub

Certifications & Qualifications

Insurance Licenses

Industry Keywords

Auto Damage ClaimsFirst-Party Medical ClaimsDocumentary Evidence EvaluationSettlement Proceeds ManagementComplex Inter-Industry Relationships

About the role

Key responsibilities & impact

Initiate investigations of outgoing and incoming subrogation losses
Prepare auto damage and first-party medical subrogation claims for outbound recovery
Gather pertinent data to determine actual amounts paid on claims
Communicate and correspond with policyholders, insurance carriers, and payees
Qualify and refer uninsured claimant subrogation demands
Review demands for auto damage, fixed property, and specialty vehicles
Evaluate the completeness and accuracy of documentary evidence
Confirm settlement proceeds and issue deductibles to policyholders when warranted
Identify successful arbitration referrals and provide a satisfactory basis for them
Issue payments within individual authority
Apply negotiation tactics while considering holistic file implications
Evaluate compromising settlements versus overall business expense
Conduct liability and coverage investigations
Provide superior customer service while managing complex inter-industry relationships

Requirements

What you’ll need

2+ years of successful experience handling insurance claims
Direct responsibility for issuing payments, responding to correspondence, and following management instructions
Familiarity with Arbitration Forums and E-Subrogation Hub
Ability to obtain and maintain insurance licenses in several states, including Texas, within three months
High sense of professionalism while remaining empathetic
Familiarity with claims best practices
Curious nature
Great attention to detail
Ability to approach problems with an open mind
Team-centric focus
Must be on camera for virtual interviews

Benefits

Comp & perks

Work in whatever location works best for you across the US
Remote work
On-camera virtual interviews
Reasonable accommodation during all aspects of the hiring process for qualified applicants with disabilities