Senior Manager, Underwriting

Root Inc.

Senior Manager leading state filing operations at Root Insurance, driving regulatory compliance. Managing a high-performing team to enhance efficiency and operational effectiveness in filing processes.

Posted 7/24/2026full-timeRemote • Ohio • 🇺🇸 United StatesSenior💰 $121,000 - $151,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing state filing operations, including drafting and submitting regulatory filings, while leading cross-functional teams to ensure compliance and operational excellence. Possesses strong communication skills to convey complex regulatory information and drive action across various stakeholders.

Highest-signal resume keywords

Personal Lines Insurance ExperienceRegulatory Filings ManagementCross-Functional Team LeadershipStrong Written Communication SkillsOperational Excellence Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Rating RulesUnderwriting GuidelinesInsurance FormsSERFFRegulatory Filing LifecycleDocumentation StandardsQuality ControlsProcess ImprovementsFiling Execution PlansOperational Rigor

Soft Skills

People LeadershipRelationship BuildingJudgment in PrioritizationMental FlexibilityCoaching and Feedback

Certifications & Qualifications

CPCUAPIAINS

Industry Keywords

Compliance OperationsInsurance OperationsState-Specific Regulatory RequirementsObjection Response ManagementMarket-Specific Decisions

About the role

Key responsibilities & impact

Lead state filing operations- build, manage, and develop the team responsible for drafting, maintaining, and submitting Root’s rating rules, underwriting guidelines, forms, and related state-specific filing materials; set clear expectations for quality, timeliness, documentation, and market ownership.
Drive operational excellence- establish disciplined operating rhythms, milestone plans, dependency tracking, and status visibility for filing revisions and implementations from intake through approval and launch; identify risks early and keep critical workstreams unblocked.
Own filing submission execution- oversee the team responsible for preparation and submission of filings through online filing submission systems, ensuring filing packages are complete, internally aligned, accurately documented, and supported by appropriate state-specific context.
Coordinate cross-functional delivery- manage across State Management, Actuarial, Product, Legal, Compliance, Underwriting, and other partner teams to ensure the right resources are engaged at the right time and accountable to shared execution timelines.
Lead objection response operations- lead the team owning intake, triage, routing, tracking, and follow-up when Departments of Insurance issue objections; ensure responses are assigned to the appropriate subject matter experts, reviewed, and submitted within expected timeframes.
Build state-specific filing expertise- develop and maintain the team’s practical knowledge of assigned states’ filing norms, regulatory expectations, objection patterns, implementation constraints, and approval timelines; use that expertise to inform filing strategy, sequencing, and stakeholder expectations.
Improve documentation and controls- create frameworks, templates, quality checks, and durable documentation that improve consistency across filings, make market-specific decisions easier to audit, and allow the team to scale without losing accuracy or context.
Develop and coach a high-performing team- hire, coach, prioritize, and provide feedback to team members; identify skill gaps, create development plans, and build the team’s capability in insurance documentation, regulatory process, operational rigor, and cross-functional communication.
Communicate with clarity- translate complex filing status, risks, dependencies, and regulatory issues into concise updates for senior leaders and cross-functional partners, enabling timely decisions and effective tradeoffs across competing priorities.

Requirements

What you’ll need

7+ years of experience in personal lines insurance, product management, underwriting, regulatory filings, compliance operations, insurance operations, or a closely related field; prior people leadership experience strongly preferred.
Demonstrated experience leading complex, cross-functional operational work with multiple dependencies, time-sensitive deliverables, and executive visibility; ability to create structure in ambiguous situations and maintain momentum across teams.
Working knowledge of rating rules, underwriting guidelines, insurance forms, SERFF or similar online filing submission systems, and the regulatory filing lifecycle for personal auto or other P&C products.
Ability to read and interpret state-specific regulatory requirements, filing objections, prior filings, competitor filings, and internal product decisions, then translate that information into practical filing execution plans.
Strong written communication skills, with the ability to draft and review clear rules, underwriting guidance, filing support, objection responses, status updates, and process documentation.
Ability to build relationships and drive action across State Management, Actuarial, Product, Legal, Compliance, Underwriting, Engineering, and other teams without relying solely on formal authority.
Strong judgment in prioritizing work across competing filing needs, balancing speed, quality, regulatory risk, customer impact, and business outcomes.
Experience creating operating mechanisms, documentation standards, quality controls, templates, or process improvements that allow teams to deliver consistently and improve over time.
People leadership skills, including hiring, coaching, feedback, delegation, performance management, and helping team members grow subject matter expertise and business judgment.
Mental flexibility to understand and leverage Root’s data-science-driven and technology-forward culture, while maintaining the regulatory discipline required to operate effectively in state-regulated insurance markets.
Bachelor’s degree in Business, Finance, Economics, Risk Management, Insurance, or a related field; CPCU, API, AINS, or other insurance-related designations are a plus.

Benefits

Comp & perks

Remote work options
Flexible work arrangements
Professional development opportunities