Complex Adjuster

Root Inc.

Complex Adjuster managing complex claims and liability at Root Insurance. Delivering exceptional claims experience while utilizing technology and data in policy management.

Posted 7/30/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $53,800 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing intricate insurance claims, with a strong understanding of liability and casualty principles. Proficient in policy interpretation and committed to delivering exceptional claims experiences while maintaining high attention to detail.

Highest-signal resume keywords

File Ownership ExperienceInsurance Claims ManagementPolicy Language InterpretationLiability and Casualty PrinciplesOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementPolicy InterpretationLiability PrinciplesCasualty PrinciplesClaims Guidelines Development

Soft Skills

EmpathyProfessional DemeanorAttention to Detail

Certifications & Qualifications

Insurance Licenses

Industry Keywords

Claims ExperienceCoverage InvestigationVehicle Repair CoordinationRental Reimbursement

About the role

Key responsibilities & impact

Manage a caseload of intricate claims
Investigate both coverage and liability
Deliver an industry-leading claims experience
Consistently contact all parties involved in a claim
Coordinate vehicle repairs and assist with rental reimbursement
Contribute to the development of claims guidelines

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required
3-5 years of file ownership experience in handling insurance claims
Proficient in reading and interpreting policy language
Strong understanding of liability and casualty principles
Professional demeanor with empathy
High attention to detail and organizational skills
Ability to obtain additional insurance licenses within 30 days

Benefits

Comp & perks

Remote work flexibility
Learning opportunities for professional growth