Ricoh UK

Account Executive

• Responsible for new client acquisition within a defined list of 20–25 Fortune 500 and Forbes Top Private accounts where Ricoh currently has no business.
• Execute the new business pursuit sales process methodology.
• Independently drive high levels of prospecting activity to identify new engagement opportunities.
• Positively lead and collaborate with SMEs and team‑selling partners.
• Conduct client meetings, executive-level briefings, RFP/RFQ responses, assessments, and value‑proposition presentations.
• Efficiently qualify opportunities and develop proposals that meet or exceed customer requirements.
• Lead pricing, proposal development, and contract negotiations.
• Propose, sell, and deliver profitable services and client solutions.
• Clearly articulate Ricoh’s industry position and value to the client.
• Meet or exceed revenue and gross profit expectations.
• Utilize Pioneer Process tools and CRM to document all sales data and activities.

Business Development Account Director

Administrative Assistant

• Creates proofs, revises and edits written material as required;
• Handles internal and external correspondence;
• Makes travel arrangements;
• Creates and maintains departmental filing system;
• Answers telephone lines;
• Updates calendars;
• Uses and coordinates maintenance for local office equipment;
• Coordinates logistics for meetings, net meetings and conference calls: location, communications, resources, etc.;
• Maintains department logs, reports, and/or data entry for functional databases;
• Cross-trains and learns other responsibilities within the team and provides assistance as needed;
• Builds professional relationships with customers and other teams;
• May provide reception coverage or assist with reception coverage, as required;
• May coordinate with Finance for resolution of budget variances and/or expense application;
• Other duties as assigned by manager.
• Provide administrative support including but not limited to: updating budgets, PO submissions & invoice tracking
• Purchasing and supply management
• Corporate Phone Management including new hire phone order but not limited to
• Stationery Management Services including the ordering of copier supplies
• Reserve boardrooms for meetings upon request
• Maintain general tidiness and supplies within boardrooms
• Coordinate catering orders
• Set-up boardrooms as required with catering and beverages
• Manage kitchen duties
• Prepare coffee and maintain the coffee area
• Manage Snack Program
• Order through pre-approved vendors
• Monitor inventory using spreadsheets
• Stock and ensure stock is rotated properly
• Assist with research, organization, coordination and execution of all company events
• Collaborate with other teams (e.g. SRCA People Team) for site support as needed
• Support (or possibly own) day of set-up and execution of events, meetings, conferences, and workshops, including but not limited to creating and distributing event plans
• Act as main point of contact for any event support or escalation requirements, as needed
• Document and distribute post-event summaries, surveys, post-mortems including the collection and analysis of data and feedback
• Own internal communications for events, when appropriate

Administrative Assistant – Office Support

Full-stack Engineer

• Performs advanced software activities related to the development of products or solutions.
• Evaluates and determines alternative designs; recommends and implements complex solutions.
• Works on software development projects with limited guidance; may occasionally coordinate team member activities.
• Collaborates with Quality Assurance and Field Engineering teams to identify and resolve issues.
• Contributes to planning within an agile team.
• Recommends solutions to issues impacting the team.
• Accountable for completing technical objectives on schedule and within cost, quality, and design specifications.
• Understands and follows established software development processes.
• Positively supports evolving business needs.
• Performs additional responsibilities as assigned.

Advisory Software Engineer – Embedded Systems

Product Manager

• Get a firsthand look at how traditional print software has evolved into a modern microservices based, serverless, software as a service business model.
• Define market requirements and work with engineering to deliver a solution with a focus on Data Analytics, Dashboards, IoT, and Artificial Intelligence.
• Learn how to turn product capabilities into customer value by understanding the customer, the marketplace, Ricoh’s software portfolio, and the competitive landscape.
• Support for production print areas of the market.
• Observe the value of becoming a product and market evangelist.
• Engage with the sales team to educate them about your project and how you’ve solved their customer’s problems.
• Help define the product management requirements in a way that our SaaS software engineering team can effectively solve the customer’s problem.
• Follow the progress of the project as it progresses through an Agile scrum-based development process.

Software Product Manager – Intern

Analyst

• Analyze operational data to identify trends, gaps, and improvement opportunities
• Maintain dashboards, reports, and performance metrics (KPIs)
• Evaluate existing processes and workflows; recommend efficiency and quality improvements
• Support forecasting, capacity planning, and resource optimization initiatives
• Collaborate with stakeholders to define requirements and translate business needs into analytical solutions
• Conduct root cause analysis for operational issues and performance variances
• Assist with implementation and monitoring of process improvements
• Prepare clear, actionable presentations and summaries for leadership
• Ensure data accuracy, integrity, and consistency across reporting tools
• Support ad hoc analysis and special projects as needed

Analyst I, MS Onsite

Sales

• Execute business development activities to expand new and existing accounts.
• Understand the customer’s environment to identify and open new opportunities with decision‑makers and influencers.
• Solve critical business challenges—both known and uncovered through research, discovery, and questioning.
• Focus on *how* customers are buying rather than *what* they are buying, centering conversations on needs instead of predefined products.
• Deliver excellent communication throughout the sales lifecycle.
• Differentiate Ricoh’s ability to accelerate customers’ digital transformation through storytelling and value‑aligned solution positioning.
• Articulate how buying decisions impact the customer’s financial position.
• Develop and confidently deliver compelling presentations both in person and virtually.

Account Sales Manager

Manager

• Build strong relationships with key stakeholders.
• Identify the client’s business initiatives and explain, from Ricoh’s perspective, how services can lead to the desired business outcomes.
• Use consultative selling techniques with an emphasis on customer value and return on investment.
• Prospect and develop new clients, including planning and conducting introductory meetings both virtually and in person.
• Research and understand alignment between ministries and agencies, initiatives, policies, and client types.
• Collaborate with peers, including supporting advisors and specialists to design solutions that drive transformation suited to the client’s complex environment.
• Present strategic prospecting plans that incorporate stakeholder feedback, including input from managers, advisors, operations, legal, and support teams.
• Manage complex contract negotiations and act as an intermediary with the legal team and senior leadership.
• Review complex public sector requests for proposals (RFPs) and lead Ricoh’s response.
• Use Salesforce to manage account activities, opportunity pipeline progress, and forecasts.

Strategic Account Manager – Public Sector

Business Operations

• Target the right prospects given point in time evaluation of their corporate direction to determine integration points for Ricoh.
• Develop and create strong partnerships and relationships with senior stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement.
• Influence requirements and outcome expectations leading to client's selection process and evaluation criteria.
• Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity.
• Ensure a Competitive Advantage is created and maintained. Accurately identifies the client problem and crafts a value proposition that provides specific outcomes addressing client problem.
• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Interacts with senior management levels at a client and/or within Ricoh, which involves negotiating or influencing significant matters.
• Manage the opportunity from sales pursuit to close using deep sales process and offering expertise.
• Manage client expectations via a detailed project plan and resulting handoffs within Ricoh.

Business Process Consultant

• The Business Process Consultant manages and creates demand for complex multi-line of business, integrated workflow solutions in concert with client stated objectives.
• Develops and manages new and existing relationships with key buyers and decision makers within new and/or existing client organizations.
• Keeps the Ricoh leadership team informed and engages in advancing strategic partnerships with clients and industry partners.
• Lead complex and technical bids including identifying and comprehending client requirements, buying patterns, and building a differentiated team and approach that can deliver client outcomes.
• Drive market-based competitive intelligence, market assessments, client assessments, and strategic planning efforts in support of expanding specific client-based opportunity portfolios and pipeline.

• As an intern, you will work closely with your mentor and other employees within the department to apply your knowledge and grow your skills both technically and professionally.
• Work with a fast-paced group of professionals to apply engineering and industry concepts to solve real challenges.
• Develop and optimize a highly reliable, on‑device AI chatbot capable of running on constrained edge hardware, ensuring low‑latency inference, robust offline performance, and seamless operation under real‑world environmental and network limitations.
• Work in an Agile environment and contribute to Agile ceremonies.
• Recommends solutions to problems/issues that impact the project
• Determines and examines software alternatives
• Design, Develop, Debug, Document and Demonstrate your work
• Present project overview and summary to executive team at end of internship

Software Engineering Intern

Business Process Sales Consultant

• Work with the Client Executive to execute equipment and basic services strategy within assigned accounts.
• Independently lead customer engagements, meetings, and opportunity development—leveraging SMEs and other resources to position, propose, and close deals.
• Efficiently qualify opportunities and develop proposals that meet or exceed customer requirements.
• Craft and position the Ricoh portfolio to best fit customer needs.
• Assess customer fit, requirements, and financial affordability.
• Lead pricing, proposals, and negotiation processes.
• Propose, sell, and deliver profitable core equipment and basic services.
• Collaborate with matrixed teams to ensure high‑quality deliverables for clients.
• Build trust, confidence, and influence with clients through effective collaboration.
• Clearly articulate Ricoh’s industry positioning and value proposition.
• Perform other duties as assigned.

Ricoh UK

Business Development Account Director

Administrative Assistant – Office Support

Advisory Software Engineer – Embedded Systems

Software Product Manager – Intern

Analyst I, MS Onsite

Account Sales Manager

Strategic Account Manager – Public Sector

Business Process Consultant

Business Process Consultant

Software Engineering Intern

Business Process Sales Consultant

Business Process Sales Consultant

Business Process Sales Consultant

Senior Sales Technology Specialist

Senior Sales Technology Specialist