Field Manager – Operations

Ricoh UK

Field Manager responsible for managing service operations for multiple site locations. Collaborating with teams to ensure service excellence and meet business objectives in a designated area.

Posted 5/12/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $92,500 per yearWebsite

About the role

Key responsibilities & impact

This position is directly responsible for execution and management of all managed service operations for Area site locations within assigned territory.
Maintain operational strategy and contractual compliance to ensure consistency in site level performance and service excellence standards.
Initiates, organizes, and leads the charge on account expansion/renewals.
Promotes effective use of internal recruiting and selection process to attract and hire talent.
Establishes goals, clarifies roles and responsibilities, and holds work group members accountable.
Collaborates with other leaders, team members, and internal or external customers to implement a solution or initiative.
Sets expectations and empowers others to solve problems and facilitates discussions that generate creative solutions.

Requirements

What you’ll need

College degree is preferred.
Requires 5-7 years of multi-site operations management experience in a role with direct client contact in a professional business setting in facilities management or related outsourcing industry.
Requires successful completion of all Site Manager Level training (internal candidates).
Requires valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.

Benefits

Comp & perks

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementcontractual complianceaccount expansionrecruitingselection processproblem-solvingsite managementfacilities managementoutsourcing

Soft Skills

leadershipcollaborationgoal settingaccountabilitycommunicationcreativityempowerment

Certifications

Site Manager Level training