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Ricoh UK

Field Manager – Operations

Ricoh UK

Field Manager managing operations for Ricoh, ensuring operational excellence and customer satisfaction. Leading account renewal and expansion initiatives within the region.

Posted 5/9/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Execute, oversee, and continuously improve managed services operations within the assigned territory.
  • Ensure operational excellence, contractual compliance, team development, customer satisfaction, and financial performance across area site locations.
  • Lead account expansion and renewal initiatives as a key member of Area Operations leadership team.
  • Promote effective use of internal recruiting processes to attract and hire talent.
  • Identify training and development needs and assign work, training, and development activities to enhance team capability and satisfaction.
  • Manage Managed Services employees and oversee FSR performance.

Requirements

What you’ll need
  • College degree preferred.
  • 5–7 years of multi–site operations management experience with direct client interaction in facilities management or related outsourcing industry.
  • Successful completion of all Site Manager–level training (for internal candidates).
  • Valid driver’s license and required auto–insurance coverage per Ricoh policy.

Benefits

Comp & perks
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
operations managementcontractual complianceteam developmentcustomer satisfactionfinancial performanceaccount expansionrenewal initiativesrecruiting processestraining and developmentperformance management
Soft Skills
leadershipinterpersonal skillsorganizational skillscommunication skillsteam capability enhancementclient interactionemployee managementproblem-solvingstrategic planningtalent attraction
Certifications
Site Manager-level trainingvalid driver’s licenseauto insurance coverage