Key Account Manager

Ricoh UK

Key Account Executive managing strategic accounts across Transactional Print and Graphic Communications. Focusing on account retention, expansion, and new customer acquisition.

Posted 5/21/2026full-timeRemote • Tennessee • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Own a defined book of key accounts and drive both retention and expansion across the portfolio.
Manage all elements of the sales cycle, from discovery to close, across Ricoh’s entire production print offering.
Conduct recurring Strategic Account Reviews (SARs) with customers to track performance and identify growth areas.
Uncover net new business opportunities within existing accounts.
Secure net new customers within assigned territory.
Actively track opportunities and maintain up-to-date forecasting using RISE (Oracle CRM).
Maintain awareness of print technology developments and apply insights where applicable in client engagements.

Requirements

What you’ll need

Bachelor’s degree preferred or equivalent experience.
Minimum 8 years in production print sales, preferably across transactional and graphic communications accounts.
Strong track record of account growth, retention, and solution-based selling.
Excellent communication and strategic planning skills, including executive engagement.
Self-sufficient with ability to manage without overlay or pre-sales resources.
Proficient in RISE (Oracle CRM), Microsoft Office Suite, and sales planning tools.

Benefits

Comp & perks

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

production print salessolution-based sellingaccount growthaccount retentionstrategic planning

Soft Skills

communicationexecutive engagementself-sufficiency

Certifications

Bachelor’s degree