Marketing

• Own the entire lifecycle from first sign-up to launch, expansion, and retention; architect hundreds of micro-targeted flows.
• Build and manage deeply segmented lifecycle programs across signup, onboarding, activation, and retention.
• Own audience creation across tools like HubSpot, Segment, PostHog, Census, or your weapon of choice.
• Design high-converting campaigns across email, SMS, in-app, push, and more; partner with sales and client success to support expansion and re-engagement.
• Constantly test copy, design, send times, and flow logic to maximize performance.
• Ship high-quality, high-frequency experiments and scale what works.
• Maintain a hyper-segmented map of our lifecycle and keep it evolving in real time.
• Monitor key KPIs and report on lifecycle performance across stages.

Lifecycle Marketing Manager

Revenue Operations

• Design and implement the core systems that support sales and customer success workflows.
• Own and optimize the GTM tech stack.
• Build automations, routing logic, triggers, and workflows that drive rep productivity.
• Partner with frontline managers to improve territory planning, pipeline coverage, forecasting, and executional rigor.
• Develop dashboards and reporting for real-time visibility into conversion rates, performance, and risk.
• Create infrastructure for experimentation, GTM plays, and fast iteration.
• Identify bottlenecks across the funnel and solve with automation and design, not headcount.
• Build systems that are fast, clean, and built to scale.

Revenue Operations Manager

Analyst

• Analyze fraud alerts and cases to identify and prevent fraudulent activity.
• Assist customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents.
• Document investigation processes and outcomes to maintain audit-ready records
• Maintain department productivity goals and quality standards.
• Collaborate with the Fraud team to support and refine our operations, working cross-functionally with Client Services, Financial Operations, Compliance, and Transaction Monitoring teams.
• Maintain regular communication with team members to ensure maximum efficiency in recovery efforts and support ongoing strategy management
• Deep dive into individual fraud event vectors to perform root cause analyses

Fraud Analyst

Compliance

• Reviewing and approving marketing materials for accuracy, clarity, and compliance with regulations for all Rho products and services
• Developing and maintaining a central repository for all disclosures for all products and services
• Conducting audits of marketing activities to ensure compliance
• Developing and delivering training programs on marketing compliance
• Investigating complaints related to marketing practices
• Managing marketing compliance, technology, and systems
• Assisting with the development of marketing compliance policies and procedures
• Working with external counsel on legal and regulatory matters
• Significant contact with Executives and Cross-functional colleagues; ensure Rho is compliant with all U.S. banking regulations and company policies and procedures

Marketing Compliance Manager

Brand Designer

• Own and lead Rho’s brand campaigns, pitching and building quarterly creative that speaks directly to startup founders
• Turn strategy into action—translate positioning and company goals into sharp briefs, then develop big ideas that shift perception and drive behavior
• Write founder-relevant copy that’s clear, memorable, and built for attention across digital, physical, and social surfaces
• Move fast when it counts—spinning up creative aligned with launches, market shifts, funding cycles, or cultural moments
• Think like a founder, create like a pro—you’ve either lived it or been close enough to know what matters and what doesn’t
• Partner with the Head of Brand Design to bring ideas to life across every channel—social, OOH, digital, events, and the moments between moments
• Collaborate across Marketing, Product, Growth, Community, and Events to integrate brand campaigns into go-to-market plays
• Operate as a senior IC—you’ll lead campaigns end-to-end without needing a full team behind you
• Present your work with confidence, tying big ideas to strategic goals and delivering with clarity to senior leadership
• Track impact using brand-relevant metrics, including search interest, awareness lift, engagement, and founder feedback
• Raise the creative bar—offering sharp critique and hands-on support to keep execution high-quality and founder-aligned

Brand Creative Strategist

Account Manager

• Own the service and concierge component of the customer success journey in partnership with Customer Architects and Sales
• Support onboarding, implementation, and experience initiatives for new and existing customers
• Develop relationships with key users to understand business needs and escalate complex requirements
• Guide customer stakeholders through product adoption, providing exceptional service and fostering growth
• Collaborate with Account Executives and Account Management to hand off and successfully onboard new clients
• Monitor and track customer usage, satisfaction, and retention metrics
• Support identification of upsell opportunities by surfacing customer feedback to Account Managers
• Draw actionable insights from analytics and customer reports
• Maintain accurate and timely records in Rho’s CRM tools and systems
• Engage in self-directed learning to master Rho’s platform and fintech best practices

Associate Account Manager

AI Engineer

• Create and execute strategies to maximize Rho’s visibility on AI-driven platforms (e.g., ChatGPT, Perplexity, Claude, Gemini, Llama).
• Build, implement, and optimize comprehensive SEO strategies across technical, programmatic, and editorial domains to drive qualified traffic and conversions.
• Oversee and optimize affiliate programs as a driver of acquisition, brand reach, and visibility.
• Identify emerging opportunities in search and AI behavior, test bold strategies, and scale what works.
• Partner with content, product, and design to align messaging, creative, and technical optimization for growth.
• Track performance across search and AI platforms, translate insights into recommendations, and regularly communicate growth impact to leadership.
• Work at the intersection of marketing, product, and content to ensure Rho shows up in the right places with the right message on Google and AI platforms.

Growth Manager, AI Platforms

Events

• Support the events leads in end-to-end execution of founder-facing events in SF, NYC, and other key markets
• Own logistics prep: managing RSVPs, communications, check-in, vendor coordination, and on-site setup
• Capture live content and help create post-event recaps for social, newsletters, and community updates
• Source venues, vendors, and collaborative partners in key markets
• Help track attendance, budgets, and feedback across all events
• Represent Rho in a polished, professional way at in-person activations and founder touchpoints
• Proactively surface learnings and insights from the field to help shape future programming
• Maintain a high bar for execution quality and brand presentation

Events and Community Intern

• Build and scale VC relationships with top-tier firms, emerging managers, and solo GPs across San Francisco
• Partner with accelerators (YC, Pear, StartX) to engage cohorts at scale
• Drive a warm referral pipeline tied directly to acquisition goals and team quota
• Run point on high-conversion relationships and build warm referral engines
• Attend and represent Rho at top startup events, demo days, and deal dinners
• Track, measure, and optimize referral conversion, partner impact, and event performance
• Represent Rho in the field and act as a visible market owner

VC Partnerships Manager

Medical Director

• Serve as Medical Advisor on assigned projects.
• Provide medical support to investigative sites and project staff for protocol-related issues.
• Perform review and clarification of trial-related Adverse Events (AEs) and coding.
• Perform medical case review of Serious Adverse Events (SAEs), including review of case documentation and patient narratives.
• Perform medical review of the protocol, Investigative Drug Brochure (IDB), and/or Case Report Forms (CRFs).
• Perform medical review of the Clinical Study Report (CSR), patient narratives, and other high-profile documents such as marketing application, clinical safety/efficacy summaries and overviews.
• Serve as Scientific Advisor and provides guidance to Project Managers on the medical and scientific aspects of assigned projects.
• Participate in the development of Medical Monitoring portion of client proposals including the budgeting process.
• Support Business Development activities by reviewing and providing medical/scientific input and guidance on Requests for Proposals (RFP), as well as being an active participant and Rho representative at bid defense and other meetings with sponsors.
• Support Feasibility activities as required.

Medical Director, Psychiatry

• Serve as Medical Advisor on assigned projects.
• Provide medical support to investigative sites and project staff for protocol-related issues.
• Perform review and clarification of trial-related Adverse Events (AEs) and coding.
• Perform medical case review of Serious Adverse Events (SAEs), including review of case documentation and patient narratives.
• Perform medical review of the protocol, Investigative Drug Brochure (IDB), and/or Case Report Forms (CRFs).
• Perform medical review of the Clinical Study Report (CSR), patient narratives, and other high-profile documents such as marketing application, clinical safety/efficacy summaries and overviews.
• Serve as Scientific Advisor and provides guidance to Project Managers on the medical and scientific aspects of assigned projects.
• Participate in the development of Medical Monitoring portion of client proposals including the budgeting process.
• Support Business Development activities by reviewing and providing medical/scientific input and guidance on Requests for Proposals (RFP), as well as being an active participant and Rho representative at bid defense and other meetings with sponsors.
• Support Feasibility activities as required.
• Consult with senior management, customers, and project teams to ensure the safety of subjects in clinical trials; ensure the scientific and ethical integrity of clinical trial design and conduct; provide medical input to clinical programs; and provide clinical development and regulatory input as needed.

Medical Director, General Medicine

Social Media Manager

• About Us: Rho is the all-in-one banking platform for startups and the accountants who support them.
• About the Role: First Social Media Manager (Reddit Community Manager – Contract) to expand Rho’s presence on Reddit.
• Responsibilities: Actively engage in targeted subreddits, manage official Reddit account, surface relevant threads, identify emerging topics, shape Reddit engagement strategy, create subreddit-native posts, track key metrics, collaborate across marketing functions, translate interactions into top-of-funnel activity, align with SEO and LLM visibility strategy, capture founder FAQs and trends.
• Start Date: ASAP
• Rate: $40–75/hour