Customer Support

• Provide excellent customer service to internal and external clients in a timely and professional manner
• Respond to email and other communication requests in a timely fashion using a variety of methods including but not limited to email, instant messaging and other communication tools
• Take initiative to complete project-specific responsibilities with minimal supervision
• Assist clients with software-related questions, study drug tracking, and user provisioning
• Assist Software Development with validation testing for application software releases and updates
• Develop software-specific reference materials

Client Support Representative

Research Analyst

• - Site administration and site monitoring responsibility for assigned clinical studies according to Dokumeds and Sponsor Standard Operating Procedures, legal requirements and ICH-GCP Guidelines
• - Conduct of country and site feasibility
• - Site qualification, initiation, routine monitoring and close-out visits
• - Preparation and submissions to Ethics Committees/Regulatory Authorities
• - Assistance in site contract management

Freelance Clinical Research Associate

Software Engineer

• convert data from specifications to computer code
• consult to gather information about program intent and requirements
• design or write program specifications
• analyze code to find causes of errors
• write and maintain documentation of changes
• review technical documentation to confirm consistency
• revise programs and coordinate with other programmers
• modify and maintain software programs

Statistical Programmer I

SDET

• Join Rho and work within the Technology Group focused on enterprise data warehouse and analytics initiatives.
• Test software and data systems related to enterprise data warehouse and analytics initiatives.
• Design and develop test plans and test cases for data warehousing, analytics, and integration projects.
• Execute test cases, document findings, and track issues through resolution.
• Perform functional and performance testing, and prepare documentation aligned with SDLC requirements for validated systems.
• Analyze workflows, document test outcomes, and recommend quality improvements.
• Collaborate with developers to troubleshoot defects and optimize product configurations.
• Deliver responsive and professional support to internal and external stakeholders.
• Communicate effectively using email, instant messaging, and collaboration platforms.
• Take initiative and ownership of assigned tasks with minimal supervision.
• Work onsite for collaborative activities as needed, preferably near Warsaw, Poland.

Software Test Engineer

Data Scientist

• Provide DM functional leadership to deliver quality and timely data in a manner that enhances the integrity, speed, and outcomes of the project.
• Interface with the project team and sponsors across the lifecycle of the project to proactively ensure data integrity and quality; effectively present information and respond to questions from sponsors, senior managers, project team members, and clinical trial sites
• Mentor junior Clinical Data Managers and other project team members on areas related to data management,
• Make strategic decisions and recommendations related to the data that benefit the project.
• Ensure compliance with standard operating procedures.
• Manage database design, development, testing and system validation for new studies.
• Lead database design, build and modification activities, Work with the project team to ensure the database design is robust, aligns with he project protocol and minimizes risk.
• Create and implement data management plans (DMPs); ensure that the project team is trained and has a shared understanding of how data will be collected, received, reviewed and cleaned and each person’s role in the process.
• Create and maintain relationships and data transfer agreements with external vendors.
• Define and manage the data review process. Work with the project team to ensure quality data is available in real time,
• Review recommended data management tools and select the best tools for the project, leveraging project metadata and automation to minimize manual error and facilitate deeper understanding of project data.
• Use data cleaning tools to issue, review, and close queries and to identify data trends and potential issues early in the project, and implement intervention plans with project team to address issues.
• Conduct or oversee completion of all activities for database lock, ensuring data integrity and adherence to applicable regulations.
• Manage documentation related to data management activities and ensure all project documentation is filed in an eTMF.

Senior Clinical Data Manager

Operations

• Own end-to-end Talent Ops: systems, workflows, documentation, and data integrity across the full hiring lifecycle.
• Design and run recruiting programs—from interview training to vendor management to campus/intern hiring.
• Own the scheduling workflow: tools, process, and coordination standards across all roles.
• Partner closely with recruiters and hiring managers to ensure every search is launched, tracked, and closed with discipline.
• Drive clarity through metrics: generate weekly dashboards and insights to help the company move faster and smarter.
• Lead onboarding and enablement for new recruiters and interviewers.
• Build and maintain documentation to ensure repeatability and scale.
• Optimize use of Ashby and other recruiting tools to maximize value from the stack.
• Spot gaps in process and fix issues proactively.

Talent Operations and Programs Manager

Recruitment

• Lead full-cycle recruiting for operations, risk, compliance, and finance from kickoff to close
• Find creative ways to position Rho and A/B test messaging with a human-first approach
• Obsess over recruiting metrics and continuously improve performance
• Partner with Talent & People and cross-functional partners globally to advance Rho’s talent brand and strategy
• Focus on quality over quantity in hiring decisions
• Act as an owner to build the business through hiring
• Lead searches with urgency and precision; report to Head of Talent & People; based in Salt Lake City office 5 days/week

Senior Recruiter, Operations

• Drive a world-class hiring operation across sales, marketing, and customer teams; shape and scale Rho's U.S. go-to-market team
• Lead full-cycle recruiting for go-to-market roles from kickoff to close
• Find creative ways to position Rho before top operators; A/B test messaging; take a human-first approach
• Obsess over recruiting metrics and continuously improve performance
• Partner with the Talent & People org and cross-functional partners globally to advance Rho’s talent brand and strategy
• Focus on quality over quantity; hire for trajectory, grit, and impact
• Act as an owner: build a business rather than just fill seats
• Report to Rho’s Head of Talent & People; based in SoHo (NYC) or SF office, 5 days a week

Senior Go-to-Market Recruiter

Affiliate Manager

• Attend multiple in-person networking events every week to build relationships and engage with the startup community.
• Identify and target high-growth startups in the El Segundo area for Rho’s cash management platform.
• Win new business in competitive sales against incumbents and newer players.
• Organize and attend Rho-sponsored events to build community and onboard new business.
• Develop and execute sales strategies to meet and exceed revenue targets.
• Ramp relationships and expand referral volume through networking.
• Advocate for client needs to inform Rho’s product roadmap.
• Construct, forecast, and manage your sales pipeline to meet company goals.
• Deliver comprehensive product demos and answer technical inquiries.
• Coordinate closely with customer success and implementation teams to maintain the highest level of service and experience.

Founding Partner

• Manage all aspects of study site management including site selection, initiation, routine monitoring, close-out and maintenance of study files
• Ensure quality and integrity of data, compliance with SOPs and regulatory requirements, and study completion on time and within budget
• Site administration and site monitoring responsibility according to Dokumeds and Sponsor SOPs, legal requirements and ICH-GCP Guidelines
• Conduct country and site feasibility assessments
• Perform site initiation, routine monitoring and close-out visits
• Prepare and submit documents to Ethics Committees and Regulatory Authorities
• Assist in site contract management

Clinical Research

• Under the direction of a lead biostatistician, you will:
• Develop, test, maintain, and archive SAS program code to conduct planned and exploratory statistical analysis of clinical data
• Interpret the results using written, oral, and graphic methods, as appropriate, either in a statistical report or as part of a clinical trial report
• Prepare analysis plans and specifications for analysis data sets and data displays (tables, listings, & graphs)
• Collaborate with statistical programming team on the production of datasets and displays
• Identify and troubleshoot missing, miscoded, or incomplete data and work with clinical team to resolve issues
• May perform sample size computations in conjunction with clinical staff to determine the appropriate number of subjects necessary for the investigation, taking into consideration the interpretability of the results from a statistical and clinical perspective as well as applicable regulatory requirements
• May develop and/or validate randomization schemes for clinical trials

Biostatistician I

Clinical Operations

• Lead large, global, and/or complex clinical trial projects, conceptualizing the execution strategy for each component project
• Prepare project management plans and other governance documents
• Recommend and implement operational strategies as well as risk management plans
• Manage assigned project resources, including ensuring that project tasks are correctly assigned to staff and vendors
• Manage project and vendor budgets and scope of work, including recognizing and negotiating changes in scope
• Make tactical recommendations to customers to improve projects and provide strategic and tactical guidance to team members
• Mentor and provide training and orientation for team members
• Manage team dynamics and provide frequent feedback to team members
• Collaborate with customers to provide win/win solutions
• Contribute to business development initiatives, including proposals, responses to RFIs, and bid defense presentations

Senior Clinical Project Manager

Account Manager

• Accountable for delivering new capabilities spanning core card and banking capabilities, AP, and expense management, and shaping long-term product vision with enterprise clients.
• Lead the 0 → 1 build-out of new product capabilities and services, including introducing new vendor relationships and developing net-new workflows.
• Drive on-time delivery of milestones across core card capabilities, AP, and expense management.
• Act as the product glue between Rho’s engineering/design teams and partners’ stakeholders, ensuring alignment and cohesion across parallel workstreams.
• Present progress, escalate blockers, and align roadmap priorities in executive-level forums and detailed working sessions.
• Inspire and align the broad integration team to deliver high-quality outcomes without direct management authority.
• Report directly to Rho’s Head of Product and may hire a product team member.

Group Product Manager, Enterprise Partnerships

Product Marketing

• Report to Rho’s Product lead and act as the first Product Marketing Manager
• Own how products are positioned, packaged, and launched; partner with Product, Sales, and Marketing
• Drive product launches: shape positioning, validate messaging, and lead GTM plans for new product pillars and features
• Own Rho’s monthly product communications—emails, in-app release notes, and blog posts
• Develop positioning and messaging frameworks that resonate with founders
• Source and publish case studies, testimonials, and ROI proof to validate Rho’s impact
• Shape how new features are bundled and packaged for go-to-market
• Stay plugged into startup culture and founder workflows to ensure Rho’s voice aligns with customer needs

Product Marketing Manager

• Own the full-cycle recruiting process for multiple roles, from sourcing and screening to closing top talent.
• Partner with the Head of Talent and hiring managers to define role requirements and sourcing strategies.
• Source, engage, and assess top technical talent.
• Drive efficient interview processes and optimize hiring pipelines.
• Ensure an exceptional candidate experience.
• Report thoroughly on pipeline health, market insights, and hiring forecasts.
• Maintain a core KPI of 3 hires per month.
• Report directly to Rho's Head of Talent; role may lead to a full-time opportunity after the contract.

Recruiter

Analyst

• Analyze fraud alerts and cases to identify and prevent fraudulent activity.
• Assist customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents.
• Document investigation processes and outcomes to maintain audit-ready records
• Maintain department productivity goals and quality standards.
• Collaborate with the Fraud team to support and refine our operations, working cross-functionally with Client Services, Financial Operations, Compliance, and Transaction Monitoring teams.
• Maintain regular communication with team members to ensure maximum efficiency in recovery efforts and support ongoing strategy management
• Deep dive into individual fraud event vectors to perform root cause analyses

Fraud Analyst

Revenue Operations

• Design and implement the core systems that support sales and customer success workflows.
• Own and optimize the GTM tech stack.
• Build automations, routing logic, triggers, and workflows that drive rep productivity.
• Partner with frontline managers to improve territory planning, pipeline coverage, forecasting, and executional rigor.
• Develop dashboards and reporting for real-time visibility into conversion rates, performance, and risk.
• Create infrastructure for experimentation, GTM plays, and fast iteration.
• Identify bottlenecks across the funnel and solve with automation and design, not headcount.
• Build systems that are fast, clean, and built to scale.

Revenue Operations Manager

Marketing

• Own the entire lifecycle from first sign-up to launch, expansion, and retention; architect hundreds of micro-targeted flows.
• Build and manage deeply segmented lifecycle programs across signup, onboarding, activation, and retention.
• Own audience creation across tools like HubSpot, Segment, PostHog, Census, or your weapon of choice.
• Design high-converting campaigns across email, SMS, in-app, push, and more; partner with sales and client success to support expansion and re-engagement.
• Constantly test copy, design, send times, and flow logic to maximize performance.
• Ship high-quality, high-frequency experiments and scale what works.
• Maintain a hyper-segmented map of our lifecycle and keep it evolving in real time.
• Monitor key KPIs and report on lifecycle performance across stages.

Lifecycle Marketing Manager

• Build and scale VC relationships with top-tier firms, emerging managers, and solo GPs across San Francisco
• Partner with accelerators (YC, Pear, StartX) to engage cohorts at scale
• Drive a warm referral pipeline tied directly to acquisition goals and team quota
• Run point on high-conversion relationships and build warm referral engines
• Attend and represent Rho at top startup events, demo days, and deal dinners
• Track, measure, and optimize referral conversion, partner impact, and event performance
• Represent Rho in the field and act as a visible market owner

VC Partnerships Manager

Events

• Support the events leads in end-to-end execution of founder-facing events in SF, NYC, and other key markets
• Own logistics prep: managing RSVPs, communications, check-in, vendor coordination, and on-site setup
• Capture live content and help create post-event recaps for social, newsletters, and community updates
• Source venues, vendors, and collaborative partners in key markets
• Help track attendance, budgets, and feedback across all events
• Represent Rho in a polished, professional way at in-person activations and founder touchpoints
• Proactively surface learnings and insights from the field to help shape future programming
• Maintain a high bar for execution quality and brand presentation

Events and Community Intern

AI Engineer

• Create and execute strategies to maximize Rho’s visibility on AI-driven platforms (e.g., ChatGPT, Perplexity, Claude, Gemini, Llama).
• Build, implement, and optimize comprehensive SEO strategies across technical, programmatic, and editorial domains to drive qualified traffic and conversions.
• Oversee and optimize affiliate programs as a driver of acquisition, brand reach, and visibility.
• Identify emerging opportunities in search and AI behavior, test bold strategies, and scale what works.
• Partner with content, product, and design to align messaging, creative, and technical optimization for growth.
• Track performance across search and AI platforms, translate insights into recommendations, and regularly communicate growth impact to leadership.
• Work at the intersection of marketing, product, and content to ensure Rho shows up in the right places with the right message on Google and AI platforms.

Growth Manager, AI Platforms

• Own the service and concierge component of the customer success journey in partnership with Customer Architects and Sales
• Support onboarding, implementation, and experience initiatives for new and existing customers
• Develop relationships with key users to understand business needs and escalate complex requirements
• Guide customer stakeholders through product adoption, providing exceptional service and fostering growth
• Collaborate with Account Executives and Account Management to hand off and successfully onboard new clients
• Monitor and track customer usage, satisfaction, and retention metrics
• Support identification of upsell opportunities by surfacing customer feedback to Account Managers
• Draw actionable insights from analytics and customer reports
• Maintain accurate and timely records in Rho’s CRM tools and systems
• Engage in self-directed learning to master Rho’s platform and fintech best practices

Associate Account Manager

Brand Designer

• Own and lead Rho’s brand campaigns, pitching and building quarterly creative that speaks directly to startup founders
• Turn strategy into action—translate positioning and company goals into sharp briefs, then develop big ideas that shift perception and drive behavior
• Write founder-relevant copy that’s clear, memorable, and built for attention across digital, physical, and social surfaces
• Move fast when it counts—spinning up creative aligned with launches, market shifts, funding cycles, or cultural moments
• Think like a founder, create like a pro—you’ve either lived it or been close enough to know what matters and what doesn’t
• Partner with the Head of Brand Design to bring ideas to life across every channel—social, OOH, digital, events, and the moments between moments
• Collaborate across Marketing, Product, Growth, Community, and Events to integrate brand campaigns into go-to-market plays
• Operate as a senior IC—you’ll lead campaigns end-to-end without needing a full team behind you
• Present your work with confidence, tying big ideas to strategic goals and delivering with clarity to senior leadership
• Track impact using brand-relevant metrics, including search interest, awareness lift, engagement, and founder feedback
• Raise the creative bar—offering sharp critique and hands-on support to keep execution high-quality and founder-aligned

Brand Creative Strategist

Compliance

• Reviewing and approving marketing materials for accuracy, clarity, and compliance with regulations for all Rho products and services
• Developing and maintaining a central repository for all disclosures for all products and services
• Conducting audits of marketing activities to ensure compliance
• Developing and delivering training programs on marketing compliance
• Investigating complaints related to marketing practices
• Managing marketing compliance, technology, and systems
• Assisting with the development of marketing compliance policies and procedures
• Working with external counsel on legal and regulatory matters
• Significant contact with Executives and Cross-functional colleagues; ensure Rho is compliant with all U.S. banking regulations and company policies and procedures

Marketing Compliance Manager

Medical Director

• Serve as Medical Advisor on assigned projects.
• Provide medical support to investigative sites and project staff for protocol-related issues.
• Perform review and clarification of trial-related Adverse Events (AEs) and coding.
• Perform medical case review of Serious Adverse Events (SAEs), including review of case documentation and patient narratives.
• Perform medical review of the protocol, Investigative Drug Brochure (IDB), and/or Case Report Forms (CRFs).
• Perform medical review of the Clinical Study Report (CSR), patient narratives, and other high-profile documents such as marketing application, clinical safety/efficacy summaries and overviews.
• Serve as Scientific Advisor and provides guidance to Project Managers on the medical and scientific aspects of assigned projects.
• Participate in the development of Medical Monitoring portion of client proposals including the budgeting process.
• Support Business Development activities by reviewing and providing medical/scientific input and guidance on Requests for Proposals (RFP), as well as being an active participant and Rho representative at bid defense and other meetings with sponsors.
• Support Feasibility activities as required.
• Consult with senior management, customers, and project teams to ensure the safety of subjects in clinical trials; ensure the scientific and ethical integrity of clinical trial design and conduct; provide medical input to clinical programs; and provide clinical development and regulatory input as needed.

Medical Director, General Medicine

• Serve as Medical Advisor on assigned projects.
• Provide medical support to investigative sites and project staff for protocol-related issues.
• Perform review and clarification of trial-related Adverse Events (AEs) and coding.
• Perform medical case review of Serious Adverse Events (SAEs), including review of case documentation and patient narratives.
• Perform medical review of the protocol, Investigative Drug Brochure (IDB), and/or Case Report Forms (CRFs).
• Perform medical review of the Clinical Study Report (CSR), patient narratives, and other high-profile documents such as marketing application, clinical safety/efficacy summaries and overviews.
• Serve as Scientific Advisor and provides guidance to Project Managers on the medical and scientific aspects of assigned projects.
• Participate in the development of Medical Monitoring portion of client proposals including the budgeting process.
• Support Business Development activities by reviewing and providing medical/scientific input and guidance on Requests for Proposals (RFP), as well as being an active participant and Rho representative at bid defense and other meetings with sponsors.
• Support Feasibility activities as required.

Medical Director, Psychiatry

Social Media Manager

• About Us: Rho is the all-in-one banking platform for startups and the accountants who support them.
• About the Role: First Social Media Manager (Reddit Community Manager – Contract) to expand Rho’s presence on Reddit.
• Responsibilities: Actively engage in targeted subreddits, manage official Reddit account, surface relevant threads, identify emerging topics, shape Reddit engagement strategy, create subreddit-native posts, track key metrics, collaborate across marketing functions, translate interactions into top-of-funnel activity, align with SEO and LLM visibility strategy, capture founder FAQs and trends.
• Start Date: ASAP
• Rate: $40–75/hour

Client Support Representative

Freelance Clinical Research Associate

Statistical Programmer I

Software Test Engineer

Senior Clinical Data Manager

Talent Operations and Programs Manager

Senior Recruiter, Operations

Senior Go-to-Market Recruiter

Founding Partner

Freelance Clinical Research Associate

Biostatistician I

Senior Clinical Project Manager

Group Product Manager, Enterprise Partnerships

Product Marketing Manager

Recruiter

Fraud Analyst

Revenue Operations Manager

Lifecycle Marketing Manager

VC Partnerships Manager

Events and Community Intern

Growth Manager, AI Platforms

Associate Account Manager

Brand Creative Strategist

Marketing Compliance Manager

Medical Director, General Medicine

Medical Director, Psychiatry

Social Media Manager, Reddit