Rho

Fraud Analyst

Rho

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Salary

💰 $60,000 - $90,000 per year

Job Level

JuniorMid-Level

Tech Stack

SaltStack

About the role

  • Analyze fraud alerts and cases to identify and prevent fraudulent activity.
  • Assist customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents.
  • Document investigation processes and outcomes to maintain audit-ready records
  • Maintain department productivity goals and quality standards.
  • Collaborate with the Fraud team to support and refine our operations, working cross-functionally with Client Services, Financial Operations, Compliance, and Transaction Monitoring teams.
  • Maintain regular communication with team members to ensure maximum efficiency in recovery efforts and support ongoing strategy management
  • Deep dive into individual fraud event vectors to perform root cause analyses

Requirements

  • 2+ years of experience in fraud risk and/or payments operations in banking and/or financial services
  • Experience using systems such as Excel, Google Workspace, Looker, and Slack
  • Excellent written and verbal communication skills
  • Ability to work independently, capable of taking ownership and acting as the primary contact for fraud-related issues when needed
  • Familiarity with compliance and payment regulations, including Reg E, NACHA, AML/BSA, KYC/CIP, OFAC, FinCEN, and related frameworks.
  • Ability to work Monday–Friday, 12 PM – 8 PM ET / 10 AM – 6 PM MT